Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,968 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly customer service, well-designed website, speedy delivery”

Helpful Report

Posted 7 years ago

Hi Dan, thanks for your great review of Trade Radiators. We really appreciate your continued support and repeat custom, you and your team are such a pleasure to deal with. We look forward to welcoming you again soon. Julie (Manager)

Posted 7 years ago

“Totally hassle free next day delivery.”

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Posted 7 years ago

Hi Malcolm, great to hear that you enjoyed a hassle free shopping experience with Trade Radiators, thank you for the 5 star review, much appreciated. Julie (Manager)

Posted 7 years ago

“Despite me ordering the wrong part, Samantha sorted it out quickly and efficiently. The next day delivery is just what it says and for quality and value, Trade Radiators simply cannot be beaten. The next time I need anything, they will be my first stop. Why waste petrol going into town when the goods are there at your fingertips.”

Helpful Report

Posted 7 years ago

Hi John, thank you so much for taking the time to review your shopping experience with Trade Radiators. It's great for us to have such positive feedback as we do pride ourselves in our service, trying to go above and beyond whenever we can. I have also passed this on to Samantha in our Customer Service team who was more than happy help. Thanks again. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

“Graet range of products delivered promptly.”

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Posted 7 years ago

Thanks for your positive 5 star review of Trade Radiators, we really appreciate it. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

“easy to use website, easy to order good customer service and goods arrived promptly with continued info about their shipment”

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Posted 7 years ago

A great 5 star review, much appreciated by everyone at Trade Radiators so thank you very much. We look forward to dealing with you again in the future. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

“I am very grateful to Trade Radiators for good value and next day delivery. I had ordered items by mistake but the company quickly and efficiently sorted the problem out”

Helpful Report

Posted 7 years ago

I'm so glad that we exceeded your expectations with our products and service, thank you very much for taking the time to give Trade Radiators such a great review. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

“Delivery was a day late. I had taken the day off and booked a plumber which resulted in time and money costs”

Helpful Report

Posted 7 years ago

Thanks for your review. I have looked into your order and the couriers did attempt delivery on the scheduled date (which you were aware of) but there was no one home so they had to attempt delivery again the following day. It's unfortunate that you weren't in and had gone ahead and booked a plumber without having the goods. I'm glad to see that we fulfilled the order 100% and in the correct given timeframe.

Posted 7 years ago

“As an Interior Designer I often have to source radiators for clients. Trade Radiators have never let me down. Their customer service answers queries quickly. Their radiators are great quality and are despatched quickly and are well packaged. Trade Radiators is my first choice for radiators. Buy its confidence.”

Helpful Report

Posted 7 years ago

What a wonderful review of Trade Radiators, thank you very much for taking the time to share your experience. I have happily passed your comments on to the rest of the team. We very much look forward to welcoming you back again in the future. Sincere thanks. Julie (Manager)

Posted 7 years ago

“Excellent products and brilliant delivery times”

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Posted 7 years ago

Thanks for your review Mr Powell, so pleased that you've been able to enjoy our great range of products and speedy delivery service. Julie (Manager)

Posted 7 years ago

“Excellent value for money. Securely packaged, arrived when promised.”

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Posted 7 years ago

Thank you Teresa, we really appreciate the 5 stars and positive feedback, always great for me to pass onto the rest of the team. Thanks for shopping with us, we look forward to welcoming you back in the future. Julie (Manager)

Posted 7 years ago

“Ordering was easy, radiators were delivered as stated when placing order. Radiators were well packed well and the delivery driver was very obliging.”

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Posted 7 years ago

Hi Veronica, thank you for your 5 star review, we really appreciate the positive feedback. Thank you!

Posted 7 years ago

“Very helpful when I phoned with technical questions. Good price, good delivery.”

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Posted 7 years ago

Hi Ian, I am so glad you've had a good experience with us, thank you for taking the time to write a review (5 stars no less), much appreciated. Julie Boyle (Manager)

Posted 7 years ago

“I ordered a Pisa Towel Rail 1500x600 before 2pm and it arrived the following day as promised. It was well packaged and undamaged. However the towel rail could have done with better fitting instructions (not Trade Radiators fault) as the fitters put the brackets on the wall upside down and then sloping inwards (not outwards). Perhaps additional instructions could be added?”

Helpful Report

Posted 7 years ago

Thanks for your review, please do speak with our helpful Customer Service team if there's anything at all we can assist with. 0141 225 0430.

Posted 7 years ago

“Good products and service I had a problem with a damaged radiator replaced quickly and without any problems”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Trade Radiators. Sorry to hear your radiator had some transit damage but glad we were able to rectify this quickly and efficiently for you. Thanks again for shopping with us.

Posted 7 years ago

“Fast delivery and radiators well packaged. They look very nice and as described, however we've not yet had them fitted so can't comment any further.”

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Posted 7 years ago

Thanks for your review, we're really glad you like your new radiators, I'm sure you'll be looking forward to having them fitted and getting all the work finished off. Good luck with it all. Thanks again.

Posted 7 years ago

“Haven't installed radiator yet but was as cheap as anyone but looks better quality and has 10yr guarantee on chrome - better than other good prices. Telephone clarity of guarantee easy and quick. Delivery next day really quick. But why do you send from warehouse in deepest darkest England when your office is in Glasgow centre? My only moan. Cheers”

Helpful Report

Posted 7 years ago

Hi Hamish, thanks for shopping with us and for your review. We pride ourselves in quality and service so I am glad to hear this has been to your satisfaction. We have warehouses in various locations and the towel rail you have, like many of our products, are next day free delivery (UK mainland) directly to your door for your convenience. Thanks again. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

Thank you Hamish for your review and for ordering with us. We have warehouses in various locations and our sales office is in Glasgow, we don't hold stock in the office I'm afraid, sorry. Julie (Manager)

Posted 7 years ago

“excellent fast service”

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Posted 7 years ago

Thanks for taking the time to review your purchase and we really appreciate the 5 stars! Thank you.

Posted 7 years ago

“Very delivery and after sales service.”

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Posted 7 years ago

We appreciate your review, thank you.

Posted 7 years ago

“Really good service, delivery was very efficient and the radiators supplied were just what I wanted.”

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Posted 7 years ago

Fantastic to hear we had just what you wanted! Thanks for the fabulous review, we really appreciate it. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Fast reliable”

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Posted 7 years ago

Thanks for the 5 star review John, we really appreciated it and hope to welcome you back again in the future. Julie (Manager)

Posted 7 years ago

Trade Radiators is rated 4.7 based on 4,968 reviews