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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V Customer
Verified Buyer
“Very quick delivery”
Helpful Report
Posted 2 months ago
M Smallwood
Verified Buyer
“Great product and arrived on time”
Helpful Report
Posted 2 months ago
That is great to hear, thank you for the fantastic review - Kim Brines
Posted 2 months ago
Anonymous
Verified Buyer
“Bought 3 radiators, all arrived within a few days, well packaged and at a decent price. Very good selection and excellent communication throughout.”
Helpful Report
Posted 2 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
Anonymous
Verified Buyer
“Very fast order turn around and delivery, so far very pleased with the radiator, can highly recommend Trade Radiators!”
Helpful Report
Posted 2 months ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
V Customer
Verified Buyer
“They look great if only we could get a plumber to fit them”
Helpful Report
Posted 2 months ago
Thank you for the 5 star review!
Posted 2 months ago
A McHale
Verified Buyer
“The radiator was extremely well packaged on arrival and inside the radiator was pristine. Delivery was on time and we were informed by the delivery company of the estimated time they would arrive.”
Helpful Report
Posted 2 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback, we hope to welcome you back again in the future.
Posted 2 months ago
V Customer
Verified Buyer
“Used Trade Radiators for first time as my daughter had a good experience dealing with them when she purchased her radiators from them. Overall, very friendly and courteous on phone and order was received with all goods in perfect condition and no faults. Would definitely use again.”
Helpful Report
Posted 2 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
Anonymous
Verified Buyer
“Website was easy to use which made a difference, when it came to ordering the radiator it was quick and simple to do. The extra advice given to me by the customer service associate was a nugget of gold. Happy with the product and the speedy delivery, would order again in the further.”
Helpful Report
Posted 2 months ago
Thank you very much for the positive review and excellent feedback!
Posted 2 months ago
J Fairall
Verified Buyer
“still not received my delivery.”
Helpful Report
Posted 2 months ago
L Klimaite
Verified Buyer
“Quality radiators, but it took eight days to get them delivered, not pleases with that.”
Helpful Report
Posted 2 months ago
We are terribly sorry that the experience was nowhere near as smooth as it should have been. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal. We do hope we get another chance to look after you in the future.
Posted 2 months ago
H Prentice
Verified Buyer
“Delivery was timely and as a novice had to call regarding the radiator bushes that was dealt with on the call and also received additional bushes.”
Helpful Report
Posted 2 months ago
Thank you very much for the positive review and excellent feedback!
Posted 2 months ago
Anonymous
Verified Buyer
“Valves arrived very quick ….installed and look good but one was faulty …plumber used his own part to correct”
Helpful Report
Posted 2 months ago
Thank you for the review. We have checked your order and you didn't contact us to let us know about the fault. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you. We could have sent you a replacement had we been given the opportunity to do so. Apologies for any inconvenience caused.
Posted 2 months ago
V Customer
Verified Buyer
“Good price and delivery from stock as promised. Also a special mention to Gemma on the telephone who was excellent in helping me get hold of an additional accessory after I had received the radiator. She promptly chased it down for me and emailed me back exactly as she promised she would.”
Helpful Report
Posted 2 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
V Customer
Verified Buyer
“The range of products of available was extremely varied. The delivery was very quick and efficient.”
Helpful Report
Posted 2 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 2 months ago
L Frangiamore
Verified Buyer
“The team have been so lovely to deal with, they sent me out a new pipe sleeve when I lost one after I'd purchased, and I am soo grateful, the radiators and products purchased are of very good quality and I will always use Trade Radiators going forward!”
Helpful Report
Posted 2 months ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
V Customer
Verified Buyer
“Yes looks good just waiting for plumber to come”
Helpful Report
Posted 2 months ago
Thank you for the 5 star review and great feedback
Posted 2 months ago
Anonymous
Verified Buyer
“Radiator poor quality”
Helpful Report
Posted 2 months ago
V Customer
Verified Buyer
“Great product and excellent service, would definitely recommend”
Helpful Report
Posted 2 months ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 months ago
V Customer
Verified Buyer
“Brilliant, so much choice, great value and prompt delivery. First class.”
Helpful Report
Posted 2 months ago
Excellent feedback, thank you very much indeed!
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent service! Delivered within days! Gemma was great at liaising with us. Love our radiators!”
Helpful Report
Posted 2 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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