Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery”

Helpful Report

Posted 4 years ago

Great feedback Dan, thank you!

Posted 4 years ago

“The quality and the price is fine. But one week for delivery takes too long.”

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Posted 4 years ago

Thanks for your review Rohan, glad you're happy with your Stelrad convector radiator. The convectors do take a few days for delivery as stated on our website, sorry if you missed that.

Posted 4 years ago

“Good website - very clear so I could make informed decision and the. Very prompt delivery. Would use again.”

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Posted 4 years ago

Fabulous feedback Jennie, thanks so much!

Posted 4 years ago

“Excellent service and great prices. Anthracite column Radiators look amazing”

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Posted 4 years ago

Brilliant to hear Dawn, thank you! The anthracite columns are superb, they look so good and give out loads of heat, one of our favourites!

Posted 4 years ago

“Order radiator and valves within 2 working Sayle’s it was delivered I will be using trade radiators again for th rest. Of my radiators price is good as well. I would recommend trade radiators to family and friends”

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Posted 4 years ago

Thank you for your super recommendation Paul, we really appreciate it and look forward to welcoming you back again next time.

Posted 4 years ago

“Easy to use wee we brute with great choice. Order delivers as stated wi Th in 48 hours excellent service. Quality radiation.”

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Posted 4 years ago

That's fantastic you're so happy with your purchase Adrian, thank you for your review and thanks for choosing Trade Radiators.

Posted 4 years ago

“Ok”

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Posted 4 years ago

Thanks for the 5 star rating Mike.

Posted 4 years ago

“Good products. Excellent service. Have used them before and would highly recommend them.”

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Posted 4 years ago

Thank you for your continued support Philip, as a small team we genuinely appreciate it and look forward to welcoming you back again next time.

Posted 4 years ago

“Have used before and the products are excellent quality and first rate customer service. I recommend without hesitation.”

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Posted 4 years ago

Thank you for your fantastic recommendation and continued support David, it means a lot and we will look forward to welcoming you back again soon.

Posted 4 years ago

“Very quick delivery, goods are exactly as described, we are more than pleased with everything.”

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Posted 4 years ago

Fantastic to hear Anne, thank you for your super review.

Posted 4 years ago

“product is ok, but the courier service needs improvement, people are very busy, especially if you are in business and you are out on jobs, in short we need a narrow time slot for delivery, so we can factor del time into our diary, the courier used doesnt provide this, where others do! i would be weary to order again if this courier is used”

Helpful Report

Posted 4 years ago

Thanks for your review Alan, we do give time slots wherever possible but unfortunately not all of the couriers can provide this currently, apologies for any inconvenience.

Posted 4 years ago

“Good product at a good price. Radiator arrived promptly”

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Posted 4 years ago

Thanks for the positive feedback Gerry.

Posted 4 years ago

“Tops.”

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Posted 4 years ago

Brilliant, thank you!

Posted 4 years ago

“Very quick delivery great prices well shop here again”

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Posted 4 years ago

We're delighted to hear that and look forward to welcoming you back, thank you Lee.

Posted 4 years ago

“The Trade Direct Saturn is a nice radiator to look at, but the tail pipe connectivity design is non existent. The tail pipes are screwed in and held in solely by PTFE tape which I still haven't been able to seal properly. I have to drain and try again for the third time. Not good!”

Helpful Report

Posted 4 years ago

The radiator is straight forward and should be really easy for your fitter to install. If you're attempting to fit yourself we would always advise using a professional installer to ensure it's fitted correctly the first time and to ensure your guarantee remains valid.

Posted 4 years ago

“Great product with fast secure delivery, will use again”

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Posted 4 years ago

That's fantastic to hear Nigel, thank you, we look forward to welcoming you back next time.

Posted 4 years ago

“Please change your courier. I had to be available for over 2 and a half days - no information from APC and seemingly no confidence in their service. Its not much to ask to receive a 2 hour delivery window and when I arrange a full day to receive the parcel and for nothing to turn up - and still not have information is poor.”

Helpful Report

Posted 4 years ago

Our sincere apologies the courier service was less than our usual standard on this occasion. Sorry.

Posted 4 years ago

“Good product. Would have arrived promptly if the courier hadn’t taken it back to the depot 30 minutes drive from my house.”

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Posted 4 years ago

Thanks for your review Simon. Sorry you weren't in when the courier tried to deliver on your notified delivery date, they always attempt redelivery the following working day unless the customer contacts them requesting to collect from the depot instead. You do have both options for your convenience. We're glad you're happy with your new heated towel rail. Thanks for shopping with us.

Posted 4 years ago

“I PURCHASED A TOWEL RAIL ONLINE AROUND MID-AFTERNOON AND IT WAS DELIVERED AT 11.00HRS THE FOLLOWING MORNING. EXTREMELY EFFICIENT. THE PRODUCT IS GOOD, AND THE WEB SITE IS EASY TO USE.”

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Posted 4 years ago

That's great feedback, thank you Michael and thanks for shopping with us.

Posted 4 years ago

“Return an impossibility”

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Posted 4 years ago

Far from it, we have a fantastic 28 day returns period and will happily arrange a return/collection for you. Please don't hesitate to contact our helpful Customer Service team on 0141 225 0430. Thank you.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews