Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,942 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , ordered at 13.40 and radiator delivered following day. Also very happy with cost and quality of radiator supplied. Highly recommended A+”

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Posted 3 years ago

Really happy to hear you are happy with your goods and the service provided! Thanks so much!

Posted 2 years ago

“Perfect, fast easy, competitive ..”

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Posted 3 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Well organised website, simple payment process and quick delivery! I couldn’t ask for more!”

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Posted 3 years ago

Thank you for the fantastic 5 star review, it is much appreciated!

Posted 2 years ago

“Delivered on time. Packaging was some of the best I have seen for such heavy items. Radiators look great in our kitchen and conservatory. Great service.”

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Posted 3 years ago

Thank you, we are delighted that you're so happy with your purchase. Enjoy your lovely new radiator.

Posted 3 years ago

“Good fast delivery and happy with all the products ordered”

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Posted 3 years ago

Thanks so much for your 5 star review!

Posted 2 years ago

“My experience with trade radiators was to put it mildly was a disaster. Ordered a radiator to be delivered on 20th of September. That was a week late, when received my order radiator was fine. I also ordered other items to be sent. On opening up packaging attached to radiator item was missing after emails sent I was told missing item would arrive on Friday 8th of October after sitting in all day nothing arrived sent an email stating this. No Monday 11th October. After phoning this Morning asking to speak to manager was told she was on holiday. The person I spoke to contacted someone regarding my missing item. She then told they would investigate my order. Said she would contact me & this could take all day. This is after I have already sent images of what I received. So I find this company totally incompetent.”

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Posted 3 years ago

Thank you for your review Mr Williams, apologies again for the inconvenience, just to clarify: 21/9 - order placed for item(s) with a clearly stated 5-10 working day lead time. 4/10 - goods delivered (not late but within advertised timescale above). 5/10 - you advised missing items, we reported this to the warehouse immediately. 6/10 - you kindly sent us images as requested to verify what you had/hadn't received allowing us to establish that the element had come out of the packaging during transit. 7/10 - we dispatched a replacement element for you. Our apologies that the couriers were seemingly unable to deliver as planned on Friday, logistic networks UK wide are really struggling at the moment as reported daily on the news, the couriers have it out for delivery today (Monday). We are terribly sorry for the upset this has caused you. We have dealt with your query both quickly and efficiently at all times as customer service is of the utmost importance to us. Thank you.

Posted 3 years ago

“Wouldn’t give me a refund or credit note as missed returns date.”

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Posted 3 years ago

Hi Kerry, we are as flexible as we possibly can be and do offer a 28 day returns period but you were asking to return an item 4 months later which we unfortunately cannot accept, sorry.

Posted 3 years ago

“Trade Radiators had the radiators I needed in stock. They postponed delivery until exactly the date for which I asked. Emails and phone calls were efficiently dealt with. Highly recommended.”

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Posted 3 years ago

Thank you for the fantastic 5 star review, it is much appreciated!

Posted 2 years ago

“I love my radiator, perfect sizes for small room. The quality is great, the delivery package are in great care. I would recommend this site”

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Posted 3 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great products, well priced, speedy delivery. Highly recommend”

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Posted 3 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent price, very quick service, definitely 5*****”

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Posted 3 years ago

Thank you for your lovely feedback!

Posted 2 years ago

“Really good prices, fast dispatch too, although I seem to be missing the valves I ordered and had to go out and buy some!”

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Posted 3 years ago

Thanks so much for your 5 star review. Customer services are always happy to help with any queries you may have.

Posted 2 years ago

“Nice rad and a quick service”

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Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated.

Posted 2 years ago

“Second time of purchasing. Wide selection of products. Good quality 'own brand' radiators at competitive prices, even better value when discounts are applied. Kept up to date with ordering and delivery status. Delivery within two days of ordering which is impressive, considering the general driver problems at this time. Radiators very well packaged and labelled with documents attached. Will buy again. Recommended.”

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Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Brilliant”

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Posted 3 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Great service the towel rail arrived on time we’ll packaged complete with all required bits, very pleased many thanks.”

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Posted 3 years ago

Thank you so much for your super review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 2 years ago

“Great service and a great looking radiator. Still to be fitted but I’m sure it’ll be exactly what I need.”

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Posted 3 years ago

Absolutely brilliant to hear, thank you and enjoy your lovely new radiator!

Posted 2 years ago

“A great selection of affordable radiators and very efficient service too”

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Posted 3 years ago

Thank you so much for your 5 star review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 2 years ago

“We bought multiple valves and radiators off Trade Radiators. We were happy with the products and customer service (especially Yasmin). The products arrived promptly and when there was an issue with one of them, they resolved it quickly.”

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Posted 3 years ago

David we really appreciate your wonderful feedback, we are a small business as you probably know so it means a lot to us, thank you.

Posted 2 years ago

“Delivered quickly. Lovely column radiators. Cheapest we could find.”

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Posted 3 years ago

That's brilliant to hear, thank you so much, we are delighted that you're happy with your lovely new radiators.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,942 reviews