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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V Customer
Verified Buyer
“En-suite towel radiator now installed couldn’t be happier thanks for the excellent service Regards Tom Brown”
Helpful Report
Posted 4 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 4 months ago
D Williams
Verified Buyer
“Get bitcoin invested funds back from the recovery firm. did you lost your funds via online investment? Reach out to  '' wikihelpdesks at gmail. complease shear there will be someone out there whom might need help”
Helpful Report
Posted 4 months ago
Hi there, your review appears to have been done on the wrong company. We don't have any orders for you and the product you have listed we have never sold. Certainly if we can help you in any way our phone number is 0141 225 0430 (as shown on our website) we'd be happy to help you if we can. However the review you have written and the order/product was not from or with us so we would greatly appreciate it if you removed the review and you could then review the correct company. Thank you very much.
Posted 4 months ago
V Customer
Verified Buyer
“Third order on my rebuild of an old house. Perfect in every respect. Quality product and service”
Helpful Report
Posted 4 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 4 months ago
V Customer
Verified Buyer
“Delivery was very quick, carrier dropped it into my conservatory. It was well insulated so no damage. Very smart unit , easy fitting instructions Totall happy Many thanks”
Helpful Report
Posted 4 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 months ago
V Customer
Verified Buyer
“First time we have used Trade Radiators - will definitely be using them again - radiator ordered on a Friday morning received Monday morning. Brilliant service and great radiator.”
Helpful Report
Posted 4 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 4 months ago
V Customer
Verified Buyer
“Excellent web site and easy to use calculator. Great service and quality products too!”
Helpful Report
Posted 4 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 months ago
H Manister
Verified Buyer
“Beautiful very well made radiators”
Helpful Report
Posted 4 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 4 months ago
M Willie
Verified Buyer
“Get bitcoin invested funds back from the recovery firm. did you lost your funds via online investment? Reach out to  '' wikihelpdesks at gmail. complease shear there will be someone out there whom might need help”
Helpful Report
Posted 4 months ago
Hi there, your review appears to have been done on the wrong company. We don't have any orders for you and the product you have listed we have never sold. Certainly if we can help you in any way our phone number is 0141 225 0430 (as shown on our website) we'd be happy to help you if we can. However the review you have written and the order/product was not from or with us so we would greatly appreciate it if you removed the review and you could then review the correct company. Thank you very much.
Posted 4 months ago
V Customer
Verified Buyer
“Amazing good old fashioned service. Our new radiator was with us within 24 hours of being ordered.”
Helpful Report
Posted 4 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 months ago
A Gall
Verified Buyer
“The delivery was very prompt without any problems.”
Helpful Report
Posted 4 months ago
Thank you very much for the positive review and excellent feedback!
Posted 4 months ago
V Customer
Verified Buyer
“Excellent service and price”
Helpful Report
Posted 4 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 4 months ago
V Customer
Verified Buyer
“Excellent service.”
Helpful Report
Posted 4 months ago
That is great to hear, thank you for the fantastic review.
Posted 4 months ago
J Purkiss
Verified Buyer
“Very Disappointed. Have purchased radiators and valves and found i was one short. Very much a Monday to Friday company so valve was sent too late and had to send plumber to get alternative. Offered return if I paid postage. No issue with courier just with Trade Radiators.”
Helpful Report
Posted 4 months ago
Hi Jeanette, thank you for your review. Having looked at your order I can see you placed it on Friday 2nd August at 19:27, as this was placed late on a Friday night we do not dispatch until Monday which we did and the goods were delivered to you on time on Tuesday 6th August. Our terms and conditions do state that deliveries are Monday to Friday and we do advise not to book in any tradesmen until you do have all the goods in your possession. As we have delivered on time and there was no issue with the valves we would not cover the postage. Should you wish to send them back to us we have sent your over the returns information so you can post them back to that address and we will issue you with a refund for the valves when we have received them back, thank you.
Posted 4 months ago
M Wylie
Verified Buyer
“Great delivery and product”
Helpful Report
Posted 4 months ago
Thank you for the 5 star review and great feedback!
Posted 4 months ago
R Oulton
Verified Buyer
“Have used Trade radiators before and have found them to be very reliable, keenly priced, delivered on time.”
Helpful Report
Posted 5 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We hope to welcome you back again in the future.
Posted 5 months ago
K Hill
Verified Buyer
“Would definitely use them again needed a very non standard sized radiator to fit a niche in my on suite had just about given up searching when I found the exact size i needed on trade radiators great service fast delivery 👍”
Helpful Report
Posted 5 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 5 months ago
V Customer
Verified Buyer
“We ordered some radiators for our renovation. They arrived quickly and it was all well communicated. One of the radiators did fail over a year later and they were VERY quick to respond and deal with the problem by sending out a replacement. I would definitely buy from here again. Customer service was amazing.”
Helpful Report
Posted 5 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 5 months ago
V Mistry
Verified Buyer
“fast delivery”
Helpful Report
Posted 5 months ago
Thank you for the 5 star review and great feedback!
Posted 5 months ago
Anonymous
Verified Buyer
“I've had a curved bay window column radiator and valves. The vales were easy to order, excellent quality, and came in less that 24 hours!! The curves radiator was, again, excellent quality and much cheaper than other web sites. There were clear instructions for measuring for the radiator and the on line Watts guide was very useful. All round good service. I'd definitely order from Trade Radiators again.”
Helpful Report
Posted 5 months ago
Thank you very much for the positive review and excellent feedback! We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 5 months ago
Anonymous
Verified Buyer
“Well priced, speedy delivery”
Helpful Report
Posted 5 months ago
Thank you for the 5 star review and great feedback!
Posted 5 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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