Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,987 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 9th February 2025

V Customer

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web sight and delivered on time”

Helpful Report

Posted 8 years ago

Thank you, I am very glad you found the website nice and easy to use. Julie (Manager)

Posted 7 years ago

“Very prompt and efficient service”

Helpful Report

Posted 8 years ago

Thank you, we really appreciate you taking the time to review your purchase. Julie (Manager)

Posted 7 years ago

“so simple, Pick the radiator Btu, select the style, pay with credit card, acknowledgement sent, Radiator delivered two days later, so easy will be using them again.”

Helpful Report

Posted 8 years ago

Thank you Craig for your honest and excellent review of shopping with Trade Radiators. We look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Brilliant quick service”

Helpful Report

Posted 8 years ago

Thank you for the super 5 stars! Julie (Manager)

Posted 7 years ago

“Fantastic !!! Ordered one day delivered next day, cannot do better than that”

Helpful Report

Posted 8 years ago

Thank you for the fantastic review Michael! Brilliant stuff, glad you found shopping with us to be such a positive experience. Julie (Manager)

Posted 7 years ago

“I have to say, I don't usually bother with reviews but this arrived so quickly I was really surprised. Packaged well, no damage and looks really smart. Excellent service, Thank you!”

Helpful Report

Posted 8 years ago

What a compliment indeed, thank you, we really do appreciate it. Julie (Manager)

Posted 7 years ago

“Quick and speedy delivery . Excellent!”

Helpful Report

Posted 8 years ago

Thank you, great to see that our speedy delivery service has impressed you. Julie (Manager)

Posted 7 years ago

“Good quality towel radiator at a great price from a wide selection -and delivered in 2 working days to a rural location!”

Helpful Report

Posted 8 years ago

Thank you for your 5 star review of your shopping experience with trade radiators. Julie (Manager)

Posted 7 years ago

“I ordered a towel radiator from this company last year and was very pleased with the quality of the product and the service from the company. Everyone admires my lovely towel radiator! I love it so much that i have just taken delivery of another one.... for my other bathroom!”

Helpful Report

Posted 8 years ago

Thank you so much Peter, love that you've had so many compliments on your towel rail, you clearly have great taste! Julie (Manager)

Posted 7 years ago

“Placed my order for a heated towel rail and 24 hours later it was delivered to my door. Friendly staff on the phone could not be more helpful and a good quality product. Would use again.”

Helpful Report

Posted 8 years ago

Thanks for the top review Gary, we look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Always excellent service.”

Helpful Report

Posted 8 years ago

Thank you Chris, much appreciated, we hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Excellent range of very competively priced, quality products. Easily negotiated website, and order process, with speedy delivery. Have used several times over the past few years, and will continue to highly recommend.”

Helpful Report

Posted 8 years ago

Thank you very much indeed Raymond, it's always a pleasure to welcome our regular customers and brilliant that you are so happy to recommend us. Thanks again. Julie (Manager)

Posted 7 years ago

“I was looking to purchase more efficient radiators in my home and saw these online at Trade Radiators. Initially I bought 2 to try them out in the kitchen and bathroom and was delighted with the smart design and heat output, so much better than the previous radiators. Since then I have bought another 2 which have been installed and now am planning to buy more to replace the rest of my steel radiators. The price is good, the product is excellent and free delivery is very quick so well done Trade Radiators. I will certainly be happy to recommend you to others!”

Helpful Report

Posted 8 years ago

Super review, thank you for taking the time Maureen. I am over the moon that you have found shopping with us to be such a good and worthwhile experience. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Quick delivery, good price”

Helpful Report

Posted 8 years ago

Thanks for the 5 stars Janet, we really appreciate it and hope to welcome you again soon. Julie (Manager)

Posted 7 years ago

“The description and quality of the radiator purchased was matched perfectly with an efficient and accurate delivery.”

Helpful Report

Posted 8 years ago

Fantastic, thank you for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“after struggling to find a radiator locally that suited our needs came across trade radiators who had exactly what we wanted, was a bit dubious ordering online, what if it turned up damaged ? needn't have worried radiator was packed very securely in a wooden box / crate one slight mark from manufacturing but on rear so faces the wall so not worried about that. only slight negative is the web site could make it clearer as to the type ov valve required straight or angled but that's a web site improvement not about the radiator. Radiator has been installed for a couple of weeks and am more than pleased with appearance and performance.”

Helpful Report

Posted 8 years ago

Thanks for your review Richard. If you ever have any questions or queries our helpful and knowledgeable Customer Service team are always on hand to assist you. Thanks. Julie (Manager)

Posted 7 years ago

“Very informative website with all the relevant rad measurements. Good product range and helpful/prompt customer service centre.”

Helpful Report

Posted 8 years ago

Great review, thank you, we look forward to welcoming you back in the future. Julie (Manager)

Posted 7 years ago

“excellent and prompt service”

Helpful Report

Posted 8 years ago

Thanks for the 5 star review and we hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“I did not get the Smart Programmable Element that I ordered.”

Helpful Report

Posted 8 years ago

Thanks for the review. Our friendly and helpful customer service team are always available to rectify any issue you may have and should be your first point of contact. Thank you. Julie (Manager)

Posted 7 years ago

“I'm still waiting for instructions as to how to fill radiator as promised , lady who phoned me very aggressive should be sacked very unprofessional”

Helpful Report

Posted 8 years ago

Please be aware that we will not tolerate abusive behaviour towards members of our staff and when required will report such behaviour to the police. Your complaint was about 'fluid' which you DID NOT buy from us. As you were having issues with the retailer you purchased the 'fluid' from you then sought instructions from us instead. We are unable to provide instructions for items that we do not sell as we have no idea what the item is or where it has come from. We were polite and helpful during every communication you have had with us as we are with all of our customers. Abusive and inappropriate language will not be tolerated in any form.

Posted 8 years ago

Trade Radiators is rated 4.7 based on 4,987 reviews