Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,968 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well laid out website, fast delivery & the product was exactly as described. Very happy with Trade Radiators.”

Helpful Report

Posted 7 years ago

Wonderful to hear so many positive things about Trade Radiators, thank you very much indeed. We hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“I purchased 21 radiators from Trade Radiators for a house refurbishment. They arrived promptly and were of good quality. Some months later an expensive aluminium radiator sprung a very small leak. I sent them a picture of the damage and they sent a replacement without question and without delay. It is very rare to find a company so pleasant to deal with and prepared to do the right thing when a problem occurred, I would not hesitate to recommend them and will buy from them again. First class.”

Helpful Report

Posted 7 years ago

Thank you Tim, it's great for us to receive such an honest and positive review of your entire experience with Trade Radiators. I'm very happy indeed that we have managed to exceed your expectations. We hope to welcome you back for your next project. Thanks again. Julie (Manager)

Posted 7 years ago

“Good prompt delivery.”

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Posted 7 years ago

Thanks for the 5 star review! Great that we could help you out with our speedy delivery service. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“It was quick delivery , It seems good quality .”

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Posted 7 years ago

Thank you. The Stainless Steel Towel Rail is a superb choice, top quality and amazing value for money. With an impressive 25 year guarantee you can't go wrong. Thanks for shopping with us. Julie (Manager)

Posted 7 years ago

“The fastest Dev you would ever expect just received my new order and it took 25 hours from order to arriving. Well done”

Helpful Report

Posted 7 years ago

Glad you were so impressed, we appreciate your custom and look forward to welcoming you back to Trade Radiators in the future. Julie (Manager)

Posted 7 years ago

“Excellent value. Arrived on time. Good quality. Very pleased.”

Helpful Report

Posted 7 years ago

That's fantastic Mark, thank you very much indeed. Julie (Manager)

Posted 6 years ago

“Package delivered within 24hrs,well wrapped against damage. Had an issue ,this was dealt with quickly and efficiently by customer service.”

Helpful Report

Posted 7 years ago

Lovely to hear our Customer Service team were able to help you both quickly and efficiently. Thank you very much for taking the time to review your shopping experience with Trade Radiators. Julie (Manager)

Posted 7 years ago

“Great Service, price and advice. I will definitely use them again.”

Helpful Report

Posted 7 years ago

Thank you for the 5 star rating of Trade Radiators, we very much look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Trade radiators had the right radiator me at the right price.”

Helpful Report

Posted 7 years ago

Really glad that we were able to meet your requirements so well. Thank you for choosing Trade Radiators. We look forward to welcoming you back again soon. Julie (Manager)

Posted 7 years ago

“A quick and straightforward transaction.”

Helpful Report

Posted 7 years ago

Glad to hear you found the whole process an easy and 5 star shopping experience, thank you very much for your custom, we look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Could not believe the express delivery for free delivery!! Arrived the next day. Unfortunately we are still waiting on plumber so cannot comment on it efficiency.”

Helpful Report

Posted 7 years ago

Thanks for the 5 star review, I'm delighted you enjoyed our free next day delivery service. Julie (Manager)

Posted 7 years ago

“Good prices and offers and prompt service”

Helpful Report

Posted 7 years ago

Thank you Asad, we really appreciate your custom and such a positive review also. We hope to welcome you again soon. Julie (Manager)

Posted 7 years ago

“Good product. Prompt delivery exactly on time.”

Helpful Report

Posted 7 years ago

Excellent, thank you for the review. Julie (Manager)

Posted 6 years ago

“Fast efficient service no complaints”

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Posted 7 years ago

Great to hear you found our service to be both fast and efficient, we try our very best so thank you for the 5 star rating. Hope to welcome you back soon. Julie (Manager)

Posted 7 years ago

“Ordering was easy and next day delivery”

Helpful Report

Posted 7 years ago

Thanks for the 5 star review and for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“i purchased 2 Aluminium radiators three years ago, all was fine until each radiator started to leak. i contact Stacey at Trade radiators and explained what was happening and that i did not have the original receipts. They located my purchase asked me to send a couple of pictures of the radiators, on receipt of the pictures they agreed to replace both radiators without fuss or hesitation. I now have 2 new radiators, there handling and customer service has been exceptional.”

Helpful Report

Posted 7 years ago

Thank you very much Nigel for your superb and honest review. Customer Service is so very important to us so I am happy to hear that we looked after you so well. Thank you. Julie (Manager)

Posted 7 years ago

“Advised on the best radiator to use for the room size and existing pipe work fixing centres.”

Helpful Report

Posted 7 years ago

Thanks, spot on review, great to hear that we provided you with such helpful information and guidance. Julie (Manager)

Posted 7 years ago

“having bought your radiators after a mix up with an other company your product and service was first class.”

Helpful Report

Posted 7 years ago

Thank you, much appreciated, I hope we can welcome you back again in the future. Julie (Manager)

Posted 7 years ago

“Meet my needs :)”

Helpful Report

Posted 7 years ago

Glad to hear we were able to meet your needs and with a 5 star rating too, thank you very much for shopping with us. Julie (Manager)

Posted 7 years ago

“there customer service is fantastic but there delivery system needs looking into because there excellent product has not been sufficiently wrapped and as a result items have been damaged in transit by there carriers”

Helpful Report

Posted 7 years ago

Thanks for the review Julian, it sounds like you had a little transit damage which was sorted out quickly and effectively for you. Apologies for any inconvenience. Julie (Manager)

Posted 7 years ago

Trade Radiators is rated 4.7 based on 4,968 reviews