Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,942 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and really good value. Only criticism would be from the date of order it took a number days before the unit was dispatched.”

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Posted 3 years ago

Thanks for your review, glad you're happy with your purchase. Some products do take slighter longer than others but you can find all the delivery info on each product to help with this before ordering. Thanks again.

Posted 2 years ago

“Brilliant, speedy delivery, excellent product and very competitively priced.”

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Posted 3 years ago

Thank you so much for your 5 star review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 2 years ago

“Very good”

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Posted 3 years ago

Thank you for your 5 star review! :-)

Posted 2 years ago

“First class service.from ordering to receiving.pardon the pun,but got to say “team were hot on “”

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Posted 3 years ago

Thank you for the amazing 5 star review! We do love a radiator pun!

Posted 2 years ago

“Brilliant service, very fast delivery”

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Posted 3 years ago

Thank you for the positive feedback! It is much appreciated!

Posted 2 years ago

“Great service. Happy with radiator !”

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Posted 3 years ago

That's great to hear Mark! Thank you for the positive feedback :-)

Posted 2 years ago

“Delivered on time. Lovely radiator. Very pleased”

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Posted 3 years ago

Thank you for your positive review Nicola, is it much appreciated.

Posted 2 years ago

“Unfortunately the next day delivery (before 2pm) doesn’t exist. I called multiple times to confirm my order, stock availability and delivery times and was told it is ready for dispatch for the next day. I have been told the website needs updating and has lots of incorrect information. However, this shouldn’t effect my order as I called up, spoke to the warehouse and emailed to confirm the availability and was told it will be dispatched for next day. Very frustrating as the bathroom tiling cannot continue until the radiator arrives which I’ve been told maybe well over a week.”

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Posted 3 years ago

Apologies that this happened, I can see when we checked stock for you it was confirmed it was there but unfortunately by the time the order was placed it had went out of stock. I am really sorry for any inconvenience that was caused by this.

Posted 2 years ago

“Great service and a great product. I am very impressed with the quality of the radiators which I have purchased. They are very well packaged, I have purchased several and will be buying the others I need from Traderadiators.”

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Posted 3 years ago

Thank you so much for the wonderful feedback! We look forward to you shopping with us again soon :-)

Posted 2 years ago

“Ordered designer radiator in the afternoon and it arrived 7 am following morning. Great product and exceptional service!”

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Posted 3 years ago

Fantastic! Thank you for your great review, it is much appreciated!

Posted 2 years ago

“Great quality and super quick delivery. Very happy customer. Definitely recommend.”

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Posted 3 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent radiators and excellent customer service”

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Posted 3 years ago

Thank you for your 5 star review :-)

Posted 2 years ago

“Rapid delivery and radiator valves look good.”

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Posted 3 years ago

Thanks for your great feedback! It is much appreciated.

Posted 2 years ago

“Arrived in double quick time. Thank you - although our project isn't starting until spring 22. Would recommend on price and delivery.”

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Posted 3 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“excellent service and very reasonably priced”

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Posted 3 years ago

Thanks for the 5 star review Cathy, it is much appreciated :-)

Posted 2 years ago

“Brilliant 5⭐️”

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Posted 3 years ago

Thank you, we appreciate the 5 star review!

Posted 2 years ago

“100% great”

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Posted 3 years ago

Thanks for the 5 star review Rachael!

Posted 2 years ago

“I wasn’t particularly impressed with the delivery, he turned up at 8.05am and new nothing about waiting for 20 mins while I inspected the radiator, I had to ask him for help to lift it off the pallet ( which he refused to take with him). I cannot move the radiator on my own to inspect it properly.”

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Posted 3 years ago

I can see that it was a Cast Iron radiator you ordered. We do send an email over when arranging delivery which does advise that the radiators are very heavy and you would require assistance with taking it in to the property as our drivers are uninsured to do this. It is normal process for our drivers to leave the pallet but he certainly should have waited the 20 minutes and I am sorry that this did not happen.

Posted 2 years ago

“Ordered three Saturn Triple Towel Rail radiators, in Anthracite. They were all delivered within the timeframes indicated, packaged well and look of good quality. Have yet to get them plumbed in and working, but so far very happy, and would certainly consider using them again.”

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Posted 3 years ago

What an amazing review, thank you! We hope to welcome you back soon.

Posted 2 years ago

“super fast deliver great price and quality”

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Posted 3 years ago

Thank you so much John! That is great for us to hear.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,942 reviews