Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,987 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“radiators were precise, correctly displayed on the website, good value for money, arrived within 2-3 days of order.”

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Posted 8 years ago

Thank you so much for your positive and helpful review.

Posted 5 years ago

“Very good quick service delivered in time and the salesman Nick was very helpful”

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Posted 8 years ago

Thank you very much for your 5 star review Dianne.

Posted 5 years ago

“super fast good price”

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Posted 8 years ago

Thank you for the great review Sam, we really appreciate it.

Posted 5 years ago

“Brought Is heated chrome towel rail ; because they are not made in China and plus a 10 ten year Guarantee , Arrived on time and undamaged . Its great ; looks good in our bathroom and it heats the bathroom and warm the towels . So easy to buy Online”

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Posted 8 years ago

Thank you very much for the positive feedback Stephen.

Posted 5 years ago

“Excellent service would recommend to friends”

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Posted 8 years ago

We are really thankful for the positive review and we look forward to welcoming you back again soon.

Posted 5 years ago

“Had damage to radiator. Contacted Trade Radiators. No ifs no buts, new radiator in two days, collected damaged one. If only all online company's could be so efficient . 10 /10 well done.”

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Posted 8 years ago

Thank you for the honest and positive feedback Nigel. We are very pleased that you were happy with our service and we look forward to welcoming you back in the future.

Posted 5 years ago

“Excellent customer service and delivery Excellent customer service, very helpful on the telephone, easy to order on line and speedy delivery. I would highly recommend this company not only for their efficiency but also for the advice given to us by their Customer Services department, I will certainly use them again when the need arises.”

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Posted 8 years ago

Amazing review Marilyn thank you so much. We are thrilled that you are happy with the customer service and advice that we offer, We appreciate the lovely review.

Posted 5 years ago

“Bought chrome "pisa" towel rail, I think the quality is very good. Delivery was quick, I am very satisfied, and will use them again.”

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Posted 8 years ago

Thank you for your kind review. We look forward to welcoming you back in the future.

Posted 5 years ago

“Good quality product delivered when promised.”

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Posted 8 years ago

Great feedback, thank you very much.

Posted 5 years ago

“Whilst I appreciate its a small family business and I should of read the T & C's I still believe the returns are expensive and I shop online a lot! I stand by the operator/receptionist was frosty and I never received missed calls. Will stick to local known brands in future. They follow up with a manager very promptly to discuss your comments.”

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Posted 8 years ago

Thank you for your review Amanda. Our customer service team strive to be as friendly and helpful as possible so please accept our apologies if you felt you did not receive our usual level of service. Unfortunately it is the couriers that set the cost of collections depending on the size and weight of the item. Apologies again.

Posted 5 years ago

“Great item, keen price, quick delivery, easy to order. All good, thank you.”

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Posted 8 years ago

Great to hear that you had such a good experience. Thanks for the amazing feedback.

Posted 5 years ago

“This is my second purchase of the same stunning radiator as previously purchased for our main bathroom as decided would also put one in our en-suite bathroom. Good quality product and speedy delivery. Would recommend this company as both purchases have been quick and easy.”

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Posted 8 years ago

What an amazing review, thank you for your kind words Valerie, we really appreciate it. We are delighted that you are so happy with our products. I bet they look fantastic.

Posted 5 years ago

“The antique gold is too dark almost brown. I painted the patterns with gold to improve the look. Apart from the colour iris fab.”

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Posted 8 years ago

Thank you for your positive review Wendy. We are always happy to send colour swatches for these radiators before placing an order so please do not hesitate to get in touch in the future.

Posted 5 years ago

“Rapid dispatch of curved white radiator. Originally I ordered a similarly priced one to click and collect at a well known warehouse that 'Fixed Screws' . Upon collection it was poorly packaged and dented and fell tinny. So after a refund I went on to Trade Radiators site as I needed it urgently. It arrived within 2 days (I ordered after 2pm) No marks, blemishes etc. feels strong and heats nicely. Would happily recommend.”

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Posted 8 years ago

This is great to hear Graham. Thank you very much for your lovely 5 star review.

Posted 5 years ago

“Probably a bit early to write a complete review as I am still a couple of weeks away from getting the radiator up and running after my living room refurb is complete. But it arrived on the day specified and it was well wrapped and protected and all the parts appear to be there and it is undamaged, the radiator itself looks the part and looks a quality build with a lovely finish, more than happy so far with the product and the service I have received from traderadiators and would definitely use them again as there is nowhere local supplying this quality at these prices, well done and thanks again.”

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Posted 8 years ago

What a fantastic review Gary. I am sure you will be more than happy with the radiators in your new living room. Thank you very much for your wonderful, positive feedback. We look forward to welcoming you back again soon.

Posted 5 years ago

“very helpful over the phone, ordered one day delivered the next. really nice radiator looks like a good quality product. well packaged.”

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Posted 8 years ago

Thank you so much for the positive feedback Dorian, we really appreciate it here at Trade Radiators.

Posted 5 years ago

“Template was easy to do. Radiator was completed quickly. Radiator fitted nicely into required space using the existing fittings.”

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Posted 8 years ago

Great to hear, thank you for choosing Trade Radiators and for the 5 star review.

Posted 5 years ago

“Firtsy time to use this company purchased a mat black vertical rad /delivered on time no problem”

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Posted 8 years ago

Great news. Thank you for your review.

Posted 5 years ago

“Chrome towel radiator received well packaged. The supplied fixing kit had the wrong grub screws so I was unable to securely fix the radiator to the wall brackets. I contacted Trade Radiators about this by phone and they sent out replacement screws next day, however, these screws were also incorrect (although different to the originals). After a phone call they asked me to send a photo of the screws received and then again, replacement screws were sent out next day. Unfortunately these were the same as the screws that originally came with the radiator. Finally, after another email (which wasn't responded to), another complete fixing kit was sent out that included the correct screws. In summary: communication could have been better on resolving the issue, but they were at least responsive in terms of quickly sending out replacements. Shame that it took several attempts to resolve what should have been a simple issue.”

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Posted 8 years ago

Thank you for your review Gavin. Please accept our sincere apologies for the issue you had with this order. We hope you are happy with your lovey new towel rail. Thank you for shopping with Trade Radiators.

Posted 5 years ago

“Sent very quickly, a very competitive price , and a quality item, thank you .”

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Posted 8 years ago

We are very pleased with your great review, thank you very much.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 4,987 reviews