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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
R Wright
Verified Buyer
“Very impressed with Trade Radiators. Placed an order with them for four radiators, which they delivered within 2 to 3 days. Radiators are excellent quality also. Even phoned me about my order as I had ordered 3 vertical radiators and one horizontal one, and they wanted to check that what I had ordered was correct. Thanks Trade Radiators. Roger Wright”
Helpful Report
Posted 8 months ago
Thank you for your wonderful feedback Roger, this is lovely to hear. We are a small business/team here at Trade Radiators so this means a lot to us.
Posted 8 months ago
V Customer
Verified Buyer
“Fast delivery, cosmetic damage to the front of the radiator from the courier but did not notice this until after the 3 day return policy when it was opened for installation.”
Helpful Report
Posted 9 months ago
We are sorry to hear this Any issues (including damages) should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.
Posted 8 months ago
V Customer
Verified Buyer
“Very good radiator and service.👍”
Helpful Report
Posted 9 months ago
We are delighted you were happy with the goods and the service you received! Thank you for the 5 star review.
Posted 8 months ago
V Customer
Verified Buyer
“Super quick delivery and excellent customer service!”
Helpful Report
Posted 9 months ago
We are so pleased to hear this, thank you for your positive feedback!
Posted 8 months ago
S Godwin
Verified Buyer
“Very good, service very good Got exactly what I wanted and the day I wanted”
Helpful Report
Posted 9 months ago
Thank you for your fantastic feedback Scott, much appreciated!
Posted 8 months ago
V Customer
Verified Buyer
“Very happy with the radiator. The first delivery had a minor defect but was quickly replaced and collected. Excellent customer service.”
Helpful Report
Posted 9 months ago
We are glad you are happy with your purchase, thank you for your positive feedback, it is very much appreciated! Our apologies again for any inconvenience that was caused.
Posted 9 months ago
M HERVE
Verified Buyer
“Honestly, fantastic service. Really impressed how responsive and smooth everything was.”
Helpful Report
Posted 9 months ago
Thank you for your positive feedback Mikael, the customer service team are always happy to help! We hope to welcome you back again in the future. .
Posted 9 months ago
V Customer
Verified Buyer
“Very quick delivery, looks great, heats up our downstairs cloakroom very well . Thank you”
Helpful Report
Posted 9 months ago
Thank you for your 5 star review, we are so pleased you are happy with your purchase! We hope to welcome you back in the future.
Posted 9 months ago
J Dewar
Verified Buyer
“Product was good, delivery delay was very poor. Also still waiting a response from supplier. Probable last time I will use this supplier”
Helpful Report
Posted 9 months ago
We are terribly sorry for the delay with this James. The courier service has let us all down here which is not our usual standards at all. I can see a member of the customer service team has been in touch and this order has now been delivered. Apologies again for any inconvenience that was caused.
Posted 9 months ago
J Peacock
Verified Buyer
“Purchase 11 radiators ...3 were designer and delivered separately from the main ones. 8 nordic omega radiators. I was given a day and time for all deliveries. The radiators were well packed and arrived undamaged. Great quality radiators at a great price Cannot fault this company, would highly recommend.”
Helpful Report
Posted 9 months ago
We are thrilled to hear this Julie, thank you for the fantastic feedback and recommendation. This really means a lot to us, thank you!
Posted 9 months ago
Anonymous
Verified Buyer
“Excellent quality and fast delivery.”
Helpful Report
Posted 9 months ago
Thank you for your 5 star review and great feedback, we really appreciate it!
Posted 9 months ago
N Shepherd
Verified Buyer
“Great products and excellent customer service 👍🏻”
Helpful Report
Posted 9 months ago
We are so happy to hear this Nigel, thank you for the great feedback.
Posted 9 months ago
A Gilfoyle
Verified Buyer
“Very good service, excellent delivery service also, kept upto date with very specific tracking showing a two hour window. Quality product.”
Helpful Report
Posted 9 months ago
We are so pleased you were happy with the service Anthony, thank you for shopping with us. We hope to welcome you back in the future.
Posted 9 months ago
C Pennicard
Verified Buyer
“Great quality really good value for money. Looks fantastic. Plumber advised best standard radiator he had seen for a longtime. Would recommend to all my friends and colleagues”
Helpful Report
Posted 9 months ago
That is fantastic to hear Carol, thank you! We are a small business/team here at Trade Radiators so this means a lot to us.
Posted 9 months ago
V Customer
Verified Buyer
“Beautiful radiators, very helpful staff when ordering, prompt delivery too. Would definitely recommend 😊”
Helpful Report
Posted 9 months ago
We are so happy you are pleased with your radiators! Thank you for your wonderful feedback and recommendation, this really means a lot to us!
Posted 9 months ago
Anonymous
Verified Buyer
“Very happy customer”
Helpful Report
Posted 9 months ago
We are delighted to hear it! Thank you for shopping with us.
Posted 9 months ago
V Customer
Verified Buyer
“Good quality. Excellent delivery. Installed today and look great.”
Helpful Report
Posted 9 months ago
Wonderful to hear! Thank you for your 5 star review, it is very much appreciated.
Posted 9 months ago
A Martindale
Verified Buyer
“Hi the radiator was slightly damaged on top right and corner, with the trouble that I had with delivery I decided not to sent it back I touched it up with radiator paint. The delivery was poor I had three days of being informed by e mail that my radiator was being deliverd, it was finally delivered on third day of staying in and waiting”
Helpful Report
Posted 9 months ago
Apologies for any inconvenience caused Alan, please do always contact us straight away with any issues at all so we can aim to resolve them for you as quickly as possible. We are very sorry the couriers have let us both down in this instance. If there is anything we can help with in the future please let us know.
Posted 9 months ago
R Joy
Verified Buyer
“Radiator arrived well packed the very next day! I had issue with valve types (angled or straight and was e-mailed and advised before the order was even sent out. So well impressed with the customer service. Thanks.”
Helpful Report
Posted 9 months ago
Thank you for your wonderful feedback Reg, it is much appreciated. The customer service team are always happy to help!
Posted 9 months ago
M Wright
Verified Buyer
“Excellent service. Radiator was as expected and works perfectly.”
Helpful Report
Posted 9 months ago
Thank you for your 5 star review Moira! We are delighted you are happy with your purchase, thank you for shopping with us.
Posted 9 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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