Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,953 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radiator looks amazing, unfortunately it has not been fitted yet as it didn’t arrive the next day even thou the email advised it would”

Helpful Report

Posted 5 years ago

Thanks for your review Paul and apologies that there seems to have been a slight delay with the courier. The order was dispatched by us for next day delivery and we didn't hear from you regarding any issues, so apologies again. Enjoy your amazing new radiator and thanks for shopping with us.

Posted 5 years ago

“Great product choices and value for money. I bought traditional style bathroom radiator/towel rails which were a very good price but even better, when they arrived (Quick delivery as well) they were lovely quality so I didn’t feel in any way I had been compromised. My builder is so impressed he is going to recommend them to his clients! The customer service is first class, nothing is a problem. Great to deal with. Thank you”

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Posted 5 years ago

What wonderful feedback Lucy, thank you very much for such a fantastic review. A happy customer makes us very happy too so thank you, we look forward to welcoming you back again soon.

Posted 5 years ago

“First class”

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Posted 5 years ago

Thank you for the 5 star rating and positive feedback!

Posted 5 years ago

“Unbeatable value for money & a huge range of products when you put this together with the free delivery you really won't find better”

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Posted 5 years ago

That's a first class recommendation and helpful too, thank you and thanks for choosing Trade Radiators.

Posted 5 years ago

“Wouldn’t match their own price from a few weeks before then offered an insulting discount of about £80 on a £1400 order so i bought else where for £500 less”

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Posted 5 years ago

On investigation we can see that we did put a discounted quote together for you but you didn't get back to us to discuss any further. It wasn't a price match you were looking for it was an old discount that was no longer live and unfortunately we cannot apply old discounts to new orders, we do always strive to get our customers the best possible deal but you didn't come back to us so we were unable to help any further.

Posted 5 years ago

“Very efficient service, although the courier company used were a day late in delivering the radiators.”

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Posted 5 years ago

Thank you for the feedback William and apologies there was a slight delay with the courier delivery.

Posted 5 years ago

“I would not hesitate in using trade radiators again.And would like to extend Yasmin a personal thankyou for her help..”

Helpful Report

Posted 5 years ago

That is excellent to hear, thank you Peter, this has been passed on to Yasmin in person. We look forward to welcoming you back next time.

Posted 5 years ago

“Great value radiators, great variety and designs. Ordered all of mine through Trade Radiators and very happy with the product and service. Thank you!”

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Posted 5 years ago

Thank you for the fantastic recommendation, we are delighted that you're so happy and look forward to welcoming you back again in the future.

Posted 5 years ago

“Great web site Great service Fast delivery”

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Posted 5 years ago

Super feedback Chris, thanks for choosing Trade Radiators.

Posted 5 years ago

“Appers to be well made and as described at a fair price.”

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Posted 5 years ago

Thank you for the positive feedback Gareth.

Posted 5 years ago

“not fitted radiator yet but it looks good and arrived really quickly!”

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Posted 5 years ago

Great to hear, thank you Sandra, enjoy your fab new radiator!

Posted 5 years ago

“Very good service”

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Posted 5 years ago

Thanks for your 5 star review of your purchase with Trade Radiators.

Posted 5 years ago

“Very well packaged, good looking radiator,”

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Posted 5 years ago

Fantastic to hear, thanks Christopher for your 5 star review, we hope to welcome you back soon.

Posted 5 years ago

“Good prompt service, the second time I’ve bought stuff and still in the ball.”

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Posted 5 years ago

Thanks Richard, it's great to hear that you're so happy with your purchase.

Posted 5 years ago

“Super service and a great helpline.”

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Posted 5 years ago

Thanks, we really appreciate your positive review.

Posted 5 years ago

“Quick and efficient delivery of what looks like a good product”

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Posted 5 years ago

Brilliant feedback, thank you, we look forward to welcoming you back next time.

Posted 5 years ago

“Fast service ordered radiator came in less then 24 hours excellent service would recommend this company”

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Posted 5 years ago

Brilliant feedback, thank you Kevin, we look forward to welcoming you back next time.

Posted 5 years ago

“Excellent quality and delivery”

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Posted 5 years ago

Great to hear you're happy with the quality and service, thanks for reviewing your purchase.

Posted 5 years ago

“Great service. Easy to use and prompt delivery.”

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Posted 5 years ago

Great to hear, thanks for your positive review.

Posted 5 years ago

“Thanks ever so much the towel radiator supplied is just as described and looks amazing fitted! Delivery was just as advised and I will definitely be using you for my future needs.”

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Posted 5 years ago

That is really helpful and positive feedback Emma, thanks for taking the time to review your experience, we hope to welcome you back again soon.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 4,953 reviews