Login
Start Free Trial Are you a business?? Click Here

Trade Radiators Reviews

4.7 Rating 4,913 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,913 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Order all went well . I placed an order at night on a Sunday. Clicked on the order to have chrome pipes to come with rad by mistake . By email sent immediately after my mistake , explained but didn't get sorted by the Monday delivery , I have to now at my cost send them back . Maybe if you system seen the email and matched with my order that morning . Glad it wasn't a large order . đź‘Ť
Helpful Report
Posted 1 year ago
Thank you for your review Gideon. As we offer a next day delivery, orders are picked to leave as quickly and early as possible, apologies your email was not picked up before this left. If there is anything we can help with in the future, you can contact the customer service team on 0141 225 0430.
Posted 1 year ago
Quality product with fast and efficient service
Helpful Report
Posted 1 year ago
Thank you very much for the excellent feedback, it is much appreciated!
Posted 1 year ago
Excellent service, quality product, reasonable pricing and quick delivery.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review and positive feedback Karl, we are so pleased you are happy with your purchase!
Posted 1 year ago
Very efficient service. Great quality and competitive price - highly recommended.
Helpful Report
Posted 1 year ago
Thank you for your positive feedback and recommendation, it is very much appreciated! We hope to welcome you back in the future.
Posted 1 year ago
Purchased two radiators and valves. Great products, excellent delivery and great communication. Rang with a query about my order, and the phone was answered by someone with great product knowledge who was a pleasure to talk to.
Helpful Report
Posted 1 year ago
Thank you for the wonderful feedback Andrew, it's very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
Great selection of radiators delivered so quickly, fabulous service thank you
Helpful Report
Posted 1 year ago
That is fantastic to hear, thank you for choosing Trade Radiators. We hope to welcome you back in the future.
Posted 1 year ago
I purchased 2 aluminium radiators from Trade Radiators. Overall, the customer service is very good and the prices are lower than some retailers. One issue I had (which may be more of a problem with one of their distribution warehouses) is that the packaging was very poor and one radiator arrived damaged. The warehouse seemed to think that you can send a heavy radiator in a thin cardboard box (with no protection for the product at all) and it will arrive undamaged. This was quickly sorted out by Trade Radiators who organised a replacement which was packed properly.
Helpful Report
Posted 1 year ago
Thank you for your positive review. This is certainly something we will be looking into to avoid any issues in the future. Our sincere apologies again for any inconvenience that was caused.
Posted 1 year ago
Informed me that some of the order was out of stock, which would mean that they delay the delivery. Phoned up and asked if they could dispatch 2 items, which they did.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review and positive feedback Rod, this means a lot to us!
Posted 1 year ago
Fast delivery. Radiator arrived extremely well packaged. In perfect condition and great quality. Would recommend.
Helpful Report
Posted 1 year ago
We are so glad you're happy with your purchase, thank you for shopping with us!
Posted 1 year ago
Absolutely brilliant cost is excellent staff friendly helpful and efficient and goods arrived very promptly would highly recommend
Helpful Report
Posted 1 year ago
Thank you for your wonderful recommendation, it is very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
I was disappointed that the bushes didn’t arrive with the radiator. They were sent by post but it meant the engineer coming back again
Helpful Report
Posted 1 year ago
Thank you for your review. Our sincere apologies again for any inconvenience that was caused with this.
Posted 1 year ago
great prompt service, good customer service
Helpful Report
Posted 1 year ago
Thank you for your 5 star review and positive comments David, they are very much appreciated!
Posted 1 year ago
spiffing stuff
Helpful Report
Posted 1 year ago
Thank you for your 5 star review Mark! We hope to welcome you back in the future.
Posted 1 year ago
Great thanks
Helpful Report
Posted 1 year ago
Thank you for your 5 star review, much appreciated!
Posted 1 year ago
Great selection at very competitive prices. Order delivered in under 24 hours. Great service.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review and positive feedback, we are so pleased you were happy with the service provided! We hope to welcome you back in the future.
Posted 1 year ago
Good quick delivery for this competitively priced product.
Helpful Report
Posted 1 year ago
Your positive feedback is much appreciated Colin, thank you for choosing Trade radiators.
Posted 1 year ago
A high quality product delivered very promptly, brilliant service at a very good price
Helpful Report
Posted 1 year ago
We are thrilled you are happy with your purchase and the service provided! Your positive feedback is much appreciated, thank you.
Posted 1 year ago
Very good well presented Website easy to ordered and quick delivery.
Helpful Report
Posted 1 year ago
Glad to hear it! Thank you for your positive feedback Wayne, it is much appreciated.
Posted 1 year ago
Great products at a great price with customer service on the end of the phone.
Helpful Report
Posted 1 year ago
We are so pleased to hear that you are happy with your purchase. We appreciate your positive feedback, thank you for shopping with us.
Posted 1 year ago
Great prices and wonderful customer service.
Helpful Report
Posted 1 year ago
Thank you very much for the great feedback. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
Trade Radiators is rated 4.7 based on 4,913 reviews