Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,988 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All very easy in terms of selection and payment. Good manner on telephone but unfortunately the verbal indications for delivery did not match the actual delivery time. Had made arrangements in keeping with verbal indication but delivery was next day and unexpected. Email was sent but not received until the following day owing to computer problems. Would use again most certainly.”

Helpful Report

Posted 10 years ago

Thanks for the positive review Stephen. Sorry that the delivery wasn't as precise as anticipated. We look forward to welcoming you back next time.

Posted 2 years ago

“Very good service and a very nice radiator.”

Helpful Report

Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Excellent service. I ordered a radiator and it was delivered the next day. I was so impressed I then bought 2 more!”

Helpful Report

Posted 10 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Having used this company before I new what to expect , great service and a great product. These radiators look and perform just great ! Thanks will,use again”

Helpful Report

Posted 10 years ago

We are delighted to hear that Deborah, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time

Posted 2 years ago

“LOVELY RADIATOR AND DELIVERED QUICKLY BUT THERE IS A LITTLE PROBLEM ON THE TOP RIGHT HAND CORNER.iT SEEMS THAT THERE IS A CHROME BUTTON MISSING WHICH WOULD CAP THE OPENING AND STOP A BROWN RUSTY/WATERY SUBSTANCE OOZING FROM IT WHICH HAS MARKED MY NEW TOWEL.i WONDER IF YOU COULD POP ONE IN THE POST AND WE CAN FIT IT. I'm SURE IT IS AN OVERSIGHT IN THE PACKING.”

Helpful Report

Posted 10 years ago

Thnaks for the positive feedback and glad you're all sorted now, thank you.

Posted 2 years ago

“Ordered white towel rail, delivered on time, well packaged.”

Helpful Report

Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Easy to use site, with great prices. Product arrived exactly on time. The radiators are now fitted and look and work excellently. Thank you.”

Helpful Report

Posted 10 years ago

We are delighted that you're so pleased with your purchase Robin, thank you for choosing Trade Radiators.

Posted 2 years ago

“I needed an unusual size radiator and urgently, I was very lucky to find Trade as the lovely lady on the phone got my order and guaranteed a next day morning delivery, thank you so much as I could not have been happier.”

Helpful Report

Posted 10 years ago

That is fabulous to hear Rosi and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very happy with my new radiator and impressed with the speedy delivery”

Helpful Report

Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“excellent product great service thanks”

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Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“I would just like to say i have bought a few radiators with you they have always been in stock, always delivered very promptly all a competative price.”

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Posted 10 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“Good selection, easy ordering and prompt delivery of a very good product. Pleased I found you.”

Helpful Report

Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“I was very impressed with the efficiency and how quickly the radiator was sent to me, I have not yet had it fitted as my plumber can't do it till September, I would be happy to let you know how it looks and also how efficient it is, a.l the staff I spoke to were very helpful including the man who delivered the radiator, again many thanks”

Helpful Report

Posted 10 years ago

That is amazing to hear Susan and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“i ordered a traditional towel rail which was the same model as a previous order, when it turned up the screws which fit connect it to the wall and floor when stainless not chrome(my original order they were chrome) and the depth off the top bar was 2 inches closer than the original towel rail to the wall leaving less room for towels to hang on.i contacted trade radiators to see if i had received the wrong product and was spoken to by a lady he was not helpful,all i was repeatedly told was if you don't like it return it, not that she was sorry or we can arrange for chrome screws to be sent out or try and source the original product that i had ordered, just to be told again and again go any buy some chrome screws yourself or return the item if you don't want it,eventually she told me that the manufacture had changed, even though it was called the same name it was made by a different factory hence the changes.i ended my call and will not use your company in the future which was is a shame as i was happy with my purchases prior to this”

Helpful Report

Posted 10 years ago

Our sincere apologies Mr Kennedy. Models do get updated/changed slightly from time to time which is something we unfortunately have no control over. This is the case with production of anything and not just radiators. We do understand that this has of course been inconvenient for you and we are genuinely sorry for your trouble.

Posted 2 years ago

“Very good products and have fitted many towel rails in particular, all are normally delivered on time the next day. However, on just the odd occasion the radiator required was not in stock and although an alternative is offered (which sometimes is more expensive but they give it to you at the same price you paid) it can delay the delivery by a day or two. Other than that would recommend any time.”

Helpful Report

Posted 10 years ago

Thank you very much for the positive review and super feedback!

Posted 2 years ago

“Recently bought two radiators approx. I month apart. Delivery very prompt in both cases. Packaging good, no problems at all. Products look good though not in use yet.”

Helpful Report

Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“Navigating website and placing order could not be easier. Delivery was on time with me being kept informed of progress. Have used you before and will be happy to do so again.. Thank you.”

Helpful Report

Posted 10 years ago

We are delighted to hear that Michael, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time

Posted 2 years ago

“Arrived on time, had a problem with the brackets but another set was sent out the day after. Looks good fitted”

Helpful Report

Posted 10 years ago

Thank you very much for the positive review and excellent feedback!

Posted 2 years ago

“The process was very simple and a phone call to my plumber to ensure he was okay in fitting a new radiator supplied by me was in order, a couple of measurement checks to ensure a good fit from old to new and I was ready to place my order. The online process couldn't have been easier and 2 days later a parcel van arrived although the delivery guy was pleased to have a second pair of hands to handle the package (well packed but heavy). Wouldn't have wanted him dragging up the driveway! Plumber fitted the new radiator and within 3 hours including testing we were back to normal. And the cost was lower than my local DIY store even in the National sale.”

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Posted 10 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“Absolutely outstanding customer service from a really friendly firm. Couldn't be happier with the price, delivery time, quality of the products we received and also the aftersales. Higthly reccommended. Five stars!”

Helpful Report

Posted 10 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,988 reviews