Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,950 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great service. Plenty of choice, competetive prices and quick delivery. My go-to place for radiators.”

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Posted 4 years ago

Thank you for the fantastic feedback Paul and for being a returning customer, we are a really small business so it's greatly appreciated.

Posted 2 years ago

“Excellent service”

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Posted 4 years ago

Great to hear Terry. Thanks for the 5 star review1

Posted 2 years ago

“Great service, timely delivery etc. My only disappointment being that the doesn't have feet/legs. Given the substantial weight I'm a bit worried about hanging it solely on the brackets provided. Hence 4 stars not 5”

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Posted 4 years ago

Thanks for your review James, glad you're pleased with your new radiator. The Contour is a wall hung radiator so you have no worries there at all, thank you.

Posted 2 years ago

“Quick delivery. Radiator looks great. Not installed yet, but I’m sure it will be fine. Good price”

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Posted 4 years ago

Thank you for the 5 star review and positive feedback Amanda!

Posted 2 years ago

“Really really quick delivery. Great service”

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Posted 4 years ago

Thank you so much for the excellent feedback Sarah, it's much appreciated.

Posted 2 years ago

“Really impressed with the speedy delivery!”

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Posted 4 years ago

Thank you so much for the 5 star review Beth. It is much appreciated!

Posted 2 years ago

“Very easy to order and delivered within a few days. Radiator well packed and in great condition. Only wish it was as easy to install it :(”

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Posted 4 years ago

Thank you so much for the 5 star review!

Posted 2 years ago

“Great service & price. Radiator turned up next working day. Very pleased with the service we have received from Trade Radiators.”

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Posted 4 years ago

That is amazing to hear and very much appreciated. Thank you for the 5 star review Neil!

Posted 2 years ago

“Quick delivery - spot on”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Ewa!

Posted 2 years ago

“5 stars Easy to order Immediate acknowledgement Delivered next day Excellent quality”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very quick delivery, and excellent value. Will use again and recommend”

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Posted 4 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“I can not fault the customer service and quality of products that I received from trade radiators. I would not hesitate to recommend them and I will definitely use them again.”

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Posted 4 years ago

That is absolutely fantastic to hear Joanna, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 2 years ago

“Excellent product delivered next day”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Communication was great and delivery was much faster than I expected. After sales assistance was also excellent.”

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Posted 4 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback.

Posted 2 years ago

“Quick reliable delivery and all the stock you could wish for. Only concern was one of the four boxes was ripped. Down to the delivery company.”

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Posted 4 years ago

Thanks for the great review and feedback Rajvinder! Apologies about the issue with the packaging!

Posted 2 years ago

“Firstly can I single out one particular member of staff called ‘Amanda’ who was extremely helpful, polite and nothing was too much trouble. She went out of her way to ensure a speedy delivery for which we are most grateful ! Secondly, the overall customer service was “First Class” and we will DEFINITELY be coming back to purchase from Trade Radiators in the not too distant future. Thank you very much for an excellent service !!”

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Posted 4 years ago

That is absolutely fantastic to hear Ros, thank you for the excellent feedback and I will pass that on to Amanda! We look forward to welcoming you back next time.

Posted 2 years ago

“Quick delivery and product looks good, however the wrong colour radiator was in the box so didn’t match the other one ordered. 2 weeks later, numerous emails and calls and still no further forward, delaying progress of the extension now. Keep getting told you are looking into it but no one gets back to me.”

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Posted 4 years ago

Our apologies again for the colour error, we understand that you decided to keep the radiator which we discounted by 50% for you. Sorry for the inconvenience caused, this is not our usual high standards and we are really sorry this happened.

Posted 2 years ago

“Arrived very promptly and as advertised. Very happy with product and service.”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Francis!

Posted 2 years ago

“Amazing service and quick delivery highly recommend”

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Posted 4 years ago

Thank you very much for the 5 star review and excellent feedback Ewan! :-)

Posted 2 years ago

“Great selection, great service and reasonable prices”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Alex!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,950 reviews