Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,949 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loverly radiator, easy to fit & bleed. Would highly recommend *****”

Helpful Report

Posted 4 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Fantastic service, really good quality radiator, very pleased all round. Thank you”

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Posted 4 years ago

That is amazing to hear and very much appreciated Sally. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“I feel the delivery service wasn’t fantastic as you only knew literally 5 mins before delivery. Also the radiator isn’t fantastic quality as the tops look like raw material for about 3 inch down from the top and the bottom of the radiator the middles look like they are black nickel they are a different finish.”

Helpful Report

Posted 4 years ago

Hi Tony, thanks for your review. You purchased a 'raw metal' radiator which does of course show the raw metal itself with manufacturing lines, this is a deliberate (and very popular) finish as shown on the website. If you buy a painted (powder coated) radiator of course the metal isn't visible but raw metal has a clear lacquer so that you can see the variations of the sections which is the main appeal of this type of finish. Hopefully you're happy with it now as we can see you didn't contact us to arrange a return. Thank you for shopping with us.

Posted 2 years ago

“Quality towel radiator for a good price and fast delivery”

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Posted 4 years ago

Thank you very much Kim for the 5 stars and great feedback!

Posted 2 years ago

“Quick delivery and good price”

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Posted 4 years ago

Thank you very much for the 5 star review and great feedback!

Posted 2 years ago

“Good price and delivered earlier than expected- already recommended Trade Radiators to a friend!”

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Posted 4 years ago

A fantastic recommendation and very much appreciated Stephanie! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great product and service as always. Thank you”

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Posted 4 years ago

Delighted you're happy with your purchase Andrew, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Before I bought radiators, I used the online chat and it was very quick and useful. The radiators look good and I think the price is good too. The quality looks good but only time will tell. The reason for loosing one star, is due to late delivery, I ordered before 1pm and checked with the online chat, but it was not delivered the next day. another minor point is that the top of the towel rail do not have a cap so the edge is a bit sharper than I would like.”

Helpful Report

Posted 4 years ago

Thank you for your review Andy. Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards.

Posted 2 years ago

“Excellent service”

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Posted 4 years ago

Thank you very much Sharon for the 5 star review and great feedback!

Posted 2 years ago

“sent faulty valves but I had to pay to return them.”

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Posted 4 years ago

This would always be refunded in full for you in that situation, apologies if you didn't realise that.

Posted 2 years ago

“Easy to order and prompt delivery.”

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Posted 4 years ago

Thank you very much for the 5 star review and great feedback!

Posted 2 years ago

“Easy to order and prompt delivery.”

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Posted 4 years ago

Thank you very much Angela for the 5 star review and great feedback!

Posted 2 years ago

“Easy to order and prompt delivery.”

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Posted 4 years ago

Thank you very much Angela for the 5 star review and great feedback!

Posted 2 years ago

“This is the second time we have purchased from Trade Radiators and cannot fault them. Good price, good reliable service and quick delivery. We even had a damaged radiator that was replaced instantly with no issue. I would definitely recommend them.”

Helpful Report

Posted 4 years ago

That's a brilliant recommendation and very much appreciated! Thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Great looking radiator and quick delivery will buy from them again”

Helpful Report

Posted 4 years ago

That's a brilliant recommendation and very much appreciated June! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Good choice of radiatators, very prompt delivery service. It looks very good on the wall.”

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Posted 4 years ago

Thank you very much Linda for the 5 star review and great feedback!

Posted 2 years ago

“Love these rad. Brilliant comms and a speedy delivery. Definitely use again.”

Helpful Report

Posted 4 years ago

We are delighted that you're so pleased with your purchase Adrian, thank you for choosing Trade Radiators.

Posted 2 years ago

“Delivered next day as promised. Very pleased with aervice”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Leslie!

Posted 2 years ago

“Great service, delivery updates, and most of all the radiator was extremely well protected when delivered”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback Jonathan! :-)

Posted 2 years ago

“Poor quality poor standards poor service Damaged goods delivery between 10-14days wrong item delivered then had to chase up collection no email or other communication to say when delivery was arriving”

Helpful Report

Posted 4 years ago

Our sincere apologies Gillian. The radiator was delivered within the given timescales on our website for this product (supplied with tracking email which bounced as your mailbox was full) but unfortunately had some transit damage for which we are truly sorry. You asked for a full refund which we obliged, sorry again for the inconvenience.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,949 reviews