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Trade Radiators Reviews

4.7 Rating 4,913 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,913 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Great service, quality products
Helpful Report
Posted 1 year ago
Glad you're happy with your purchase Lynnette, thank you for shopping with us!
Posted 1 year ago
Brilliant product - arrived really quickly - very happy customer.
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Posted 1 year ago
Thank you for your fantastic feedback!
Posted 1 year ago
Great choice; really like the quality. Delivery was ver fast and the packing was exemplary.
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Posted 1 year ago
Thank you for your positive comments Rob, they are very much appreciated!
Posted 1 year ago
Service was spot on, radiators arrived quickly and well packed. Very competitive prices and great choice. Love my new stylish radiators, just the ticket!!! Would not hesitate to use Trade radiators again.
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Posted 1 year ago
We are delighted to hear this, thank you for your 5 star review and great feedback! We look forward to welcoming you back in the future.
Posted 1 year ago
Ordered a radiator and the only problem was with no email telling me when delivery was expected. After ringing customer services all was made clear and my item came quite quickly.
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Posted 1 year ago
Thank you for your positive review Wayne. We did send an email with the tracking information, apologies if this was not received.
Posted 1 year ago
Good prices and excellent customer service.
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Posted 1 year ago
That is wonderful for us to hear Julia, thank you for your positive feedback!
Posted 1 year ago
Easy ordering very prompt delivery well packaged radiators the are very nice looking very pleased
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Posted 1 year ago
We are so pleased you are happy with your goods! Thank you for choosing Trade Radiators!.
Posted 1 year ago
The selection of radiators and the pricing were excellent. The staff were very helpful. But you lost the sale of both radiators ( over £300 ) because of your delivery firm Arrow who didn't deliver on the day they say said which held my builders up plus several other problems including the slow return of product which could have resurrected the sale. Yasmin can give you the details. Shame otherwise it would have been 5*
Helpful Report
Posted 1 year ago
Thank you for your review Michael. Our sincere apologies that the experience was nowhere near as smooth as it should have been. The courier service has let us all down here which is not our usual standards at all. We do hope we get another chance to look after you in the future.
Posted 1 year ago
delivered promptly guy even carried it down the road to the door ,brilliant service
Helpful Report
Posted 1 year ago
Thank you for your wonderful feedback, it is much appreciated!
Posted 1 year ago
Short and sweet, needed a replacement air bleed cartridge and TRade Radiators were cheaper than Amazon and just as quick!
Helpful Report
Posted 1 year ago
Thank you for your 5 star review Russell, much appreciated.
Posted 1 year ago
Arrived on time, very well wrapped. It's up and running and looks lovely.
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Posted 1 year ago
That is fantastic to hear, thank you for your positive feedback Sylvia!
Posted 1 year ago
I ordered a bathroom ladder radiator and the first two radiators delivered had minor flaws. Customer service was very responsive and replacement sent without delay. Price was competitive but have done without hassle of faulty goods.
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Posted 1 year ago
Thank you for your review. We are extremely sorry your experience was not as smooth as it should have been. This is certainly not up to our usual standard. We do hope we get another chance to look after you in the future.
Posted 1 year ago
Love my new radiator looks lovely and modern
Helpful Report
Posted 1 year ago
We are delighted you are happy with your new radiator! Thank you for shopping with us.
Posted 1 year ago
Everything ordered arrived swiftly and efficiently, including the addition of an extra radiator. Thankyou Amanda for sorting that.
Helpful Report
Posted 1 year ago
Thank you for your excellent feedback, it is much appreciated!
Posted 1 year ago
Superb service perfect delivery towel rail great.
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Posted 1 year ago
Glad you are happy with your purchase, thank you for your 5 star review!
Posted 1 year ago
Ordered bespoke Apollo anthracite radiators. Customer Services - Kim and Amanda - were helpful at every stage including (apologies from me) late changes. Manufacturer process was prompt and slightly quicker than the guide timeframes. Delivery was efficient, with customer contact on the day to ensure a smooth offload of pallets. All rads were well-wrapped and in pristine condition when opened. Not yet fitted, so no comments on performance etc at this stage. Trade Radiators are on the ball and an excellent agent for the supplier, I would definitely recommend them based on our experience this time.
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Posted 1 year ago
That's a brilliant recommendation and very much appreciated! This really means a lot to our small team here at Trade Radiators, thank you!
Posted 1 year ago
Very impressed with quick delivery. As with previous orders.Thank you for your good and efficient service
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Posted 1 year ago
Thank you very much for the positive review and excellent feedback, it is very much appreciated! We hope to welcome you back again.
Posted 1 year ago
Excellent quick delivery. Good prices. Very happy with our radiator.
Helpful Report
Posted 1 year ago
Glad you are happy with your purchase! Thank you for choosing Trade Radiators.
Posted 1 year ago
Very pleased with promptness of service, and product arrived carefully packed
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Posted 1 year ago
That is great to hear Trevor, thank you for the positive feedback!
Posted 1 year ago
Superb fast service and great product choice thanks again
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Posted 1 year ago
Thank you for your 5 star review Fiona! We hope to welcome you back in the future.
Posted 1 year ago
Trade Radiators is rated 4.7 based on 4,913 reviews