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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Excellent customer service and very helpful staff
Helpful Report
Posted 1 month ago
Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our customer service and found our staff to be helpful. Your satisfaction means a lot to us! If you need any assistance in the future, don’t hesitate to reach out. Best wishes, Kim Brines
Posted 1 month ago
The radiator is great and arrived quick
Helpful Report
Posted 1 month ago
Thank you for your fantastic review! We're delighted to hear that your radiator arrived quickly and that you’re pleased with it. If you have any other needs in the future, we’d be more than happy to help! Best wishes, Kim Brines
Posted 1 month ago
Quick to deliver, communication very good… and amamazing raw metal radiator
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that your radiator was delivered quickly and that you appreciated our communication. It’s fantastic to know you’re enjoying the raw metal design! Best wishes, Kim Brines
Posted 1 month ago
The towel dryer and valves arrived on time and were well packaged. All the items are well made and look good in situ, earning me many brownie points from the Mrs. I would definitely use trade radiators again.
Helpful Report
Posted 1 month ago
Thank you so much for your fantastic review, Tony! We’re delighted to hear that your towel dryer and valves arrived on time and in great condition. It’s wonderful to know they’ve earned you some brownie points with the Mrs.! We look forward to serving you again for any future needs. Best wishes, Kim Brines
Posted 1 month ago
The Radiators arrived very quickly and were really well packaged so no dings or scratches. The web site was easy to follow and the order went through well. Delivery was good and they were left where I instructed them to be. Looking forward to enjoying some heat in my new rooms; they look smart on the walls. Will be buying again in the future as more rooms need renovating. Many thanks. Frances.
Helpful Report
Posted 1 month ago
Thank you for your wonderful review, Frances! We’re so pleased to hear that your radiators arrived quickly and in perfect condition. It’s great to know our website was easy for you to navigate and that the delivery went smoothly. We hope you enjoy the warmth and style they bring to your new rooms. We look forward to helping you with your future renovations! Best wishes, Kim Brines
Posted 1 month ago
Excellent service, prompt delivery and great product
Helpful Report
Posted 1 month ago
Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service, prompt delivery, and are happy with your product. Your positive feedback motivates us to keep delivering the best for our customers! Best wishes, Kim Brines
Posted 1 month ago
Good quality radiators, delivery delayed, arrived early the following morning.
Helpful Report
Posted 1 month ago
Thank you for your review and for your understanding regarding the delivery! We’re glad to hear that despite the delay, your radiators arrived promptly the following morning and that you’re satisfied with the quality. Your feedback means a lot to us, and we appreciate your support. Best wishes, Kim Brines
Posted 1 month ago
Excellent delivery communication and product
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're delighted to hear that you appreciated our delivery communication and are happy with the product. Your feedback is incredibly important to us and we look forward to serving you again soon! Best wishes, Kim Brines
Posted 1 month ago
They do what they say they would, quickly!
Helpful Report
Posted 1 month ago
Thank you, William, for your fantastic review! We’re so pleased to hear that we met your expectations and delivered quickly. Your satisfaction is our top priority, and we hope to be able assist you again in the future! Best wishes, Kim Brines
Posted 1 month ago
Rapid delivery and great prices
Helpful Report
Posted 1 month ago
Thanks for the fantastic review, Ian! We're thrilled to hear that you found our delivery service quick and our prices great. Your satisfaction is our priority, and your feedback means a lot to us. If you have any questions or need assistance in the future, feel free to reach out. Best, The Trade Radiators Team
Posted 1 month ago
Very nice and trendy radiators. A matching anthracite thermostatic valve completes the picture.
Helpful Report
Posted 1 month ago
Thank you for your fantastic review! We're thrilled to hear you love our trendy radiators and that the anthracite thermostatic valve completes the look perfectly. Your satisfaction means a lot to us. If you have any questions or need assistance in the future, don’t hesitate to reach out! Warm regards, The Trade Radiators Team
Posted 1 month ago
Extremely helpful with any queries I had. The radiator is very elegant and the delivery was on time and a very polite delivery man. Couldn’t be more pleased.
Helpful Report
Posted 1 month ago
Thank you so much for your wonderful review, Lesley! We're thrilled to hear that you found our team extremely helpful and that your radiator is not only elegant but also delivered on time. It’s always lovely to hear about our delivery team providing polite service as well. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Best wishes, Kim Brines
Posted 1 month ago
Great customer service. Quality products at competitive prices, especially when on offer. Items arrive in really sturdy packaging. Allow a couble of days for delivery by a polite and helpful courier service. All in all, a sound company to deal with selling a good range of qualiuty products.
Helpful Report
Posted 2 months ago
Thank you for your fantastic review, Diane! We're delighted to hear that you experienced great customer service and found our products to be of high quality at competitive prices. It’s also wonderful to know that our packaging met your expectations and that our delivery service was polite and helpful. We truly appreciate your support and look forward to serving you again soon! Best wishes, Kim Brines
Posted 2 months ago
Product order easy and delivered quickly. Only disappointment was 1 week later £100 had been knocked of the supposedly massively discounted price I paid.
Helpful Report
Posted 2 months ago
Thank you for your feedback! We're glad to hear that you found the ordering process easy and appreciated the quick delivery. We understand your disappointment regarding the price change, and we continually strive to offer the best value. Your input is invaluable to us, and we hope to have the opportunity to serve you again in the future! Best wishes, Kim Brines
Posted 2 months ago
From start to finish Brilliant
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful feedback, Mia! We’re thrilled to hear that you found our service brilliant from start to finish. Best wishes, Kim Brines
Posted 2 months ago
Excellent service, choice and price!
Helpful Report
Posted 2 months ago
Thank you so much for your kind words, Yvonne! We're thrilled to hear you had an excellent experience with our service, selection, and pricing. We can't wait to serve you again in the future! Best wishes, Kim Brines
Posted 2 months ago
Communications were great and the price was very competitive. Great delivery - I ordered an Aluminium vertical 1.8m radiator - this came on a pallet which is far safer in reducing any courier damage. Love the radiator and would use this company again.
Trade Radiators 5 star review on 13th November 2024
Helpful Report
Posted 2 months ago
Thank you for your amazing review! We're so pleased to hear that our communication and competitive pricing made a positive impression on you. It's great to know your radiator arrived safely on a pallet, ensuring it was in perfect condition. We truly appreciate your support and can’t wait to assist you again in the future! Best wishes, Kim Brines
Posted 2 months ago
The vertical radiator I purchased, arrived very quickly and well packaged. Excellent service all round, I can certainly recommend.
Helpful Report
Posted 2 months ago
Thank you so much for your fantastic review! We’re delighted to hear that your vertical radiator arrived quickly and in great condition. Your recommendation means the world to us, and we're here to help anytime you need. Best wishes, Kim Brines
Posted 2 months ago
Good value, prompt delivery and very good customer support when I had a query about installation.
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful review! We’re glad to hear that you found great value in our products and that our delivery and customer support met your expectations. We look forward to helping you again in the future! Best regards, Kim Brines
Posted 2 months ago
Excellent, super quick delivery from Trade Radiators ! Beautiful radiator. Great service !
Helpful Report
Posted 2 months ago
Thank you for your wonderful review! We're thrilled to hear that you were impressed with our quick delivery and the beauty of your new radiator. Your kind words about our service mean a lot to us. We appreciate your support and look forward to assisting you again in the future! Best, Kim Brines
Posted 2 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews