Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,984 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy”

Helpful Report

Posted 1 month ago

Thank you for your amazing review! We're thrilled to hear that you're very happy with your experience at Trade Radiators. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again soon! Best wishes, Kim Brines

Posted 1 month ago

“Cannot fault the quality of the product or customer service. This is the second purchase from Trade Radiators. First Class”

Helpful Report

Posted 1 month ago

Thank you for your outstanding review! We're delighted to hear that you couldn't fault the quality of our products or our customer service. Your continued support means the world to us, and it inspires us to maintain the highest standards. We can't wait to serve you again for your next purchase! Best wishes, Kim Brines

Posted 1 month ago

“Comprehensive range of products, easy ordering process and good delivery service”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that you found our range of products comprehensive and that the ordering process was a breeze. We're equally pleased that our delivery service met your expectations. Your feedback is invaluable to us, and we can’t wait to assist you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Excellent value for money,was informed when delivery was due and was spot on”

Helpful Report

Posted 1 month ago

Thank you for your excellent review! We're so glad you found our service to offer great value and that our delivery updates kept you in the loop. Your satisfaction is our priority, and we appreciate your feedback! If you have any questions or need assistance in the future, feel free to reach out. Best wishes, Kim Brines

Posted 1 month ago

“It took me 10 minutes to unwrap the radiator! The best protective wrapping I have ever experienced on any product, 1st class! I will definately be using these guys again.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're thrilled to hear that our protective wrapping exceeded your expectations—keeping your radiator safe during transit is our top priority! We can’t wait to welcome you back for your next purchase. If you need anything in the meantime, just let us know! Best wishes, Kim Brines

Posted 1 month ago

“Radiator arrived with a dent so I called customer services who were fantastic in sorting the issue. When I get to the next stage of the project all three bathrooms will be getting their towel rails from Trade Radiators Give them a try, it's worth it”

Helpful Report

Posted 2 months ago

Thank you for your amazing review! We're delighted to hear that our customer service team was able to assist you swiftly and effectively with your issue. It’s great to know that you’re planning to choose us for your towel rails in all three bathrooms—your trust means a lot to us! If you ever have any more questions or need assistance, don’t hesitate to reach out. Best wishes, Kim Brines

Posted 1 month ago

“Great service with speedy delivery. We found exactly what we wanted at a good price”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We’re so pleased to hear that you found exactly what you were looking for at a great price and that our service and delivery met your expectations. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Best wishes, Kim Brines

Posted 1 month ago

“Beautiful quality radiators.very well packaged.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We're thrilled to hear that you find our radiators to be of beautiful quality and that they arrived well-packaged. Your satisfaction is incredibly important to us, and we appreciate your positive feedback. We look forward to serving you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“A smooth and trouble free experience. 5* Thank you.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review! We're thrilled to hear that your experience with us was smooth and trouble-free. Your satisfaction is our top priority, and your feedback truly encourages us to keep providing excellent service. We look forward to welcoming you back soon! Best wishes, Kim Brines

Posted 2 months ago

“The radiators are gorgeous however brakets difficult to fit took longer than expected by the plumbers”

Trade Radiators 3 star review on 18th December 2024

Helpful Report

Posted 2 months ago

Hello, thank you for your review! We're glad to hear that you find the radiators gorgeous. We're sorry to learn that the brackets posed a challenge during installation. We appreciate your feedback as it helps us improve our products and services. If there's anything else we can assist you with, please don't hesitate to reach out. Kim Brines

Posted 2 months ago

“Have used this company a couple of times and have never been dissapointed. Customer service is excellent and choice is amazing. Well done Trade Radiators.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, and for being a loyal customer! We’re delighted to hear that our customer service and product selection have consistently met your expectations. Your kind words truly motivate us to keep delivering great experiences. We look forward to serving you again soon! Best wishes, Kim Brines

Posted 2 months ago

“Thermostatic valves are just as advertised. Now fitted and work well.Very fast delivery.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, David! We're so glad to hear that the thermostatic valves met your expectations and are working well for you. It’s also great to know that you were pleased with the fast delivery. Your feedback is greatly appreciated, and we look forward to serving you again soon! Best wishes, Kim Brines

Posted 2 months ago

“Radiator 1200mm upright delivered 27th November & fixed by contractor on 6th December. This radiator has stopped making our dining room cold as the orignal radiator at top in removed because it was in the way of our dining room table but now there is upright radiators it has made our dining room lovely & warm again. The radiator came packed very well also - full marks”

Trade Radiators 5 star review on 17th December 2024

Helpful Report

Posted 2 months ago

Thank you for your amazing review, John! We're thrilled that our radiator has made such a positive difference in your dining room and helped create a warm and inviting space. It's also great to hear that you were pleased with the packaging. Your feedback truly motivates us! We look forward to serving you again in the future. Best wishes, Kim Brines

Posted 2 months ago

“Good selection of radiators for all tastes, friendly advice when needed, all items packed really well with prompt delivery.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Peter! We're thrilled to hear that you found our selection of radiators to your liking, and that our team was able to provide friendly advice along the way. It’s great to know that you were pleased with the packaging and prompt delivery as well. Your support means a lot to us, and we can't wait to assist you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“These guys are incredibly well organised and super helpful. Brilliant company.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We're delighted to hear that you found our team organized and helpful. It’s always our priority to assist our customers in the best way possible. We truly appreciate your support and look forward to helping you again in the future! Best wishes, Kim Brines

Posted 2 months ago

“Excellent customer service, had a missing set of brackets. Sent within 48 hours no issues.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're really pleased to hear that we could resolve the issue with the missing brackets so quickly for you. Your satisfaction means the world to us, and we’re here to help anytime you need anything else. Best wishes, Kim Brines

Posted 2 months ago

“The customer service at this company is absolutely fabulous. Their communication about our order has been so helpful, so prompt and so quick. They make you feel as though your order matters to them ...not just 'another order'. They stand out because it's unusual to have such attentive and prompt service in our experience . It's the second time we've bought a radiator from them and would wholeheartedly recommend them.”

Helpful Report

Posted 2 months ago

Thank you, Alison, for your wonderful review! We're absolutely thrilled to hear that our customer service stood out to you and that you felt valued throughout your experience. It’s always our goal to provide attentive and prompt service, and we’re so glad you’ve chosen us again for your radiator needs. Your recommendations mean the world to us! If you ever need anything else, we’re just a call away. Best wishes, Kim Brines

Posted 2 months ago

“great products and great prkices and fast delivery. Very happy, thank you”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you’re happy with our products, prices, and speedy delivery. Your support means a lot to us, and we're here to help anytime you need us. Best regards, Kim Brines

Posted 2 months ago

“I ordered a heated towel rail for trade radiators after being let down by another company who couldn’t sort out their courier. First of all, trade radiator stopped in excellent range of brands that really competitive prices. Secondly, their communications were frequent and accurate, perhaps most importantly the radiator arrived slightly ahead of expected delivery which was a relief because my previous experience with the other company had caused me to lay off the plumber who is booked to do the job trade radiators insured I got the towel rail in plenty of time. The first time I’ve used them, but they are an excellent company and I’d entirely recommend them to anybody looking for a reliable supplier with a great range of products at very competitive prices and fair shipping costs.”

Helpful Report

Posted 2 months ago

Thank you so much for your glowing review! We're delighted to hear that we could step in and exceed your expectations after your previous experience. It’s great to know our range, pricing, and communication helped make the process seamless for you. We truly appreciate your recommendation and are here to assist you anytime you need. Best regards, Kim Brines

Posted 2 months ago

“Exactly what we wanted and looks great 👍 👌”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing review, Bob! We’re thrilled to hear that you got exactly what you wanted and that it looks great in your space. Your satisfaction is our priority, and it’s fantastic to know we hit the mark! If you need anything else or have questions, don’t hesitate to reach out. Best wishes, Kim Brines

Posted 2 months ago

Trade Radiators is rated 4.7 based on 4,984 reviews