Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,911 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Plumber came today and fitted the radiator purchased from Trade Radiators, he was really impressed with the quality and the price. Radiator now on and toasty warm many thanks.”

Helpful Report

Posted 9 months ago

Thank you for your excellent feedback, this is great to hear! We hope to welcome you back in the future.

Posted 9 months ago

“LOVE Trade Radiators. Got very classy tall radiators at a fraction of normal cost. They arrived the next day, work beautifully and look fantastic. Very happy with them.”

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Posted 9 months ago

Thank you for your wonderful feedback Cate, we are thrilled you are so happy with your purchase! We hope to welcome you back in the future.

Posted 9 months ago

“Top quality radiator supplied quickly and packed very well”

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Posted 9 months ago

We are so pleased you are happy with your purchase, thank you for shopping with us. Your 5 star review is very much appreciated.

Posted 9 months ago

“Really pleased with radiator, cheapest I found online, quick delivery, definitely recommend”

Helpful Report

Posted 9 months ago

Glad you're happy with your purchase Alan, thank you for choosing Trade radiators!

Posted 9 months ago

“Good value, good product & customer service”

Helpful Report

Posted 9 months ago

Thank you for your positive comments Antony, they are much appreciated. We are so pleased you were happy with your experience shopping with us.

Posted 9 months ago

“I received a very good fast and helpful service. The staff replied my technicaln query very quicly and effeciently. I will buy again. Trade Radiators have an extesive range and style of mild steel and aluminium radiators to much any home interior.”

Helpful Report

Posted 9 months ago

We are delighted you were happy with the helpful service provided Patric, thank you for shopping with us! We look forward to welcoming you back in the future.

Posted 9 months ago

“I've ordered over 30 radiators over the last couple of years and service has always been great. A couple of times couriers damaged the radiator, but customer service was quick to send a replacement.”

Helpful Report

Posted 9 months ago

Thank you very much for your continued custom and your positive feedback, it is very much appreciated! We look forward to welcoming you back again.

Posted 9 months ago

“Very poor customer service. Ordered 3 radiator valves and they were sent to number 15 (my address is number 42). The owner of said house refused the package and they went back to sender. I needed them for a job I was working on that day hence using your next day service. I rang to complain and place a further order. On arrival only 1 was sent this time! I rang again and was assured the remaining two would be sent the following day. Despite the inconvenience of all this, there was no offer of compensation or goodwill gesture. Unfortunately, I will not be using this company again.”

Helpful Report

Posted 9 months ago

Our sincere apologies that the experience was nowhere near as smooth as it should have been Alyn. This is not our usual standards at all and it seems our courier service has let us all down in this instance . Apologies again that your experience was far from ideal.

Posted 9 months ago

“Very good price and quality radiator”

Helpful Report

Posted 9 months ago

That is great to hear, thank you for the 5 star review!

Posted 9 months ago

“Radiator delivered in a few days.Great quality and well packaged.Buy with confidence.”

Helpful Report

Posted 9 months ago

Thank you for your excellent feedback, we are delighted you are happy with your purchase! We hope to welcome you back in the future.

Posted 9 months ago

“Great service. Came on time. The radiator is great. Our plumber would have appreciated more in depth technical specifications.”

Helpful Report

Posted 9 months ago

Thank you for your positive review, we are glad you are pleased with your purchase! The customer service team are always happy to provide any further information that may be required, please do not hesitate to get in touch.

Posted 9 months ago

“So glad I used this company to replace my radiators From ordering to delivery, I got regular progress updates, delivered within 2 days of ordering, next day delivery when needed, and the best price and quality. Would definitely recommend 👏”

Helpful Report

Posted 9 months ago

Thank you for shopping with us Diane! As a small team/business, your positive review and recommendation is very much appreciated!

Posted 9 months ago

“Kim has been fantastic with speedy service. We had a few minor issues from Suppliers. But Kim done amazing. 5 star service from her. Thanks Kim it’s appreciated David.”

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Posted 9 months ago

Thank you for sharing such wonderful feedback David, it is very much appreciated! We look forward to welcoming you back in the future.

Posted 9 months ago

“Had to change my order a couple of times, nothing was a problem to the sales staff. A radiator valve selected was out of stock so I was offered an alternative of a higher specification. Wouldn't hesitate to use in the future.”

Helpful Report

Posted 9 months ago

Thank you for the wonderful feedback Tom, we are always happy to help! We look forward to welcoming you back in the future.

Posted 9 months ago

“Very prompt delivery, Radiator still unpacked awaiting installation.”

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Posted 9 months ago

Thank you very much for your 5 star review!

Posted 9 months ago

“Delivery guys were amazing. Superb comms and fantastic product”

Helpful Report

Posted 9 months ago

Glad to hear it! Thank you very much for your 5 star review.

Posted 9 months ago

“Fast delivery with a helpful driver and everything in good shape”

Helpful Report

Posted 9 months ago

Thank you for the great feedback, it is much appreciated!

Posted 9 months ago

“Great product and very polite and helpful delivery driver. Will definitely use again.”

Helpful Report

Posted 10 months ago

We look forward to welcoming you back Paul, thank you for the wonderful feedback!

Posted 9 months ago

“Good quality product for a very reasonable price. Excellent customer service team.”

Helpful Report

Posted 10 months ago

Thank you for your wonderful feedback Steve, we are a small business/team here at Trade Radiators your positive comments are much appreciated!

Posted 9 months ago

“great service and product”

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Posted 10 months ago

That is great to hear, thank you for shopping with us!

Posted 9 months ago

Trade Radiators is rated 4.7 based on 4,911 reviews