Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,950 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,950 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly and works well.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback Brian!

Posted 2 years ago

“Delivered spot on time as they said. I got a phone call from TR with a delivery day. Then a txt from the driver on the day. Very happy and trustworthy. No issues.”

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Posted 4 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback Nick. We look forward to welcoming you back next time.

Posted 2 years ago

“Great Radiator and a great service. The girls I spoke to were really informative and very helpful. I would definitely recommend to others and will buy from them again.”

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Posted 4 years ago

That is absolutely fantastic to hear Brian, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 2 years ago

“We are renovating our bathroom and surfing the net for deals as there is not much choice in the shops due to the lock down. Trade Radiators offered the best value for money and the smoothest and promptest delivery so far.”

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Posted 4 years ago

Thanks for the super review Tanya, we're delighted you're happy shopping with us, thank you.

Posted 4 years ago

“Was over the moon with the quality of the two towel rails. For the same item's elsewhere would have cost me more and delivery on top. Great to deal with on the phone and will do business with them again.”

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Posted 4 years ago

Thank you for your helpful review MacCray, we are really pleased you're impressed and look forward to welcoming you back next time, thanks again.

Posted 4 years ago

“Easy website, quick delivery, cheap prices - such a smooth process from start to finish. What more can you ask for?”

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Posted 4 years ago

Fantastic to hear Stewart, thanks so much for your excellent review and feedback.

Posted 4 years ago

“Excellent service, arrived quickly with no issues.”

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Posted 4 years ago

Thank you for your positive review Vicky and thanks for choosing Trade Radiators.

Posted 4 years ago

“Radiator for our bathrooms Trade Direct Saturn triple towel rail in Anthracite delivered within 2 days of ordering online. The quality is excellent. We have purchased from Trade radiators in the past and had no concerns. We are yet to fit it but I know it will be just perfect .”

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Posted 4 years ago

An brilliant choice Carol and we're delighted you're so impressed. Thank you for continuing to choose Trade Radiators.

Posted 4 years ago

“Very pleased with the radiator arrived on time and well wrapped. Thank you would recommend Caz”

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Posted 4 years ago

Thank you for your recommendation Caz, we really appreciate it.

Posted 4 years ago

“very prompt delivery, items as described, easy to use website”

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Posted 4 years ago

Excellent feedback, thank you.

Posted 4 years ago

“Excellent. Exactly how described and delivered really quick. Highly recommend”

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Posted 4 years ago

That's a brilliant recommendation Carly, thank you!

Posted 4 years ago

“Amazing quality radiators, they look beautiful and at a great price!”

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Posted 4 years ago

Wonderful feedback Sharni, thank you so much, it means a lot to us.

Posted 4 years ago

“Excellent product, fast delivery, well packaged, as advertised.”

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Posted 4 years ago

Super feedback, thank you Howard.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you Barry and thanks for shopping with us.

Posted 4 years ago

“Great products ,great service and delivery ,used them before ,wouldnt go any where else”

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Posted 4 years ago

Thank you for your lovely comments Eric and for being a returning customer, we very much look forward to welcoming you back again next time. :-)

Posted 4 years ago

“The quality of the radiator is really good, from placing the order to taking receipt was really quick, I would recommend using this company again.”

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Posted 4 years ago

We really appreciate your recommendation Stuart, thank you.

Posted 4 years ago

“Excelent price and very fast delivery. Very happy!”

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Posted 4 years ago

That in turn makes us very happy Robert, thank you! :-)

Posted 4 years ago

“Excellent quality and good value for money”

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Posted 4 years ago

Thank for the positive feedback Colin, we really appreciate it.

Posted 4 years ago

“The radiator arrived damaged. I had already removed the old radiator when I discovered the replacement was damaged. I left the the valves closed whilst waiting for the replacement. One of the valves leaked ruining £500 flooring and my kitchen ceiling. I am still waiting on the replacement radiator 😡”

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Posted 4 years ago

Sorry to hear this Gillian, we do state very clearly that you must check items for damages and not start work re the radiator or book tradesman until you have received and checked the goods. We ordered a replacement for you as soon as you let us know which does take a few days as you are aware. We are really sorry about the inconvenience but it is your responsibility to check the goods and if you book tradesman or start work beforehand you do so at your own risk for reasons exactly like the situation you have unfortunately found yourself in. We are replacing the item for you and feel your review is more than a little unfair. NB - the leaking valves were not purchased from us, if there is an issue with the valves you should take this up with the company you bought them from.

Posted 4 years ago

“i havent recieved my radiator yet has it been dispatched”

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Posted 4 years ago

Hi Deborah, you haven't actually ordered a radiator from us, only valves which were dispatched/delivered within 24 hrs, so you may have posted this negative review on here by mistake (intended for whoever you have ordered the rad from, not us). Best advice would be to contact the company you ordered the rad from and check the status of your order. First port of call should always be the Customer Service department.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,950 reviews