Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,988 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whole process very simple and worked. Calculated heat output needed, selected a towel rail style radiator, (one possible product was not in stock), ordered, pay, delivered. Not yet fitted product.”

Helpful Report

Posted 10 years ago

We are delighted that you're happy with your purchase Geoffrey, thank you for choosing Trade Radiators.

Posted 2 years ago

“Used them twice. Found them to be helpful, polite and extremely knowledgable. Would recommed any time. Fantastic range of radiators.”

Helpful Report

Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“Very pleased with the look and quality. They were easy to fit. Worth the extra money to get Stainless Steel. You delivered quickly and the radiators were well packaged.”

Helpful Report

Posted 10 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“I ordered a traditional style towel rail radiator online which was delivered in good time. However, after plumbing in, a small leak was apparent on a joint. I rang trade radiators who asked me to send an email with a picture showing the leak. i did this and was then asked to send another picture showing exactly where the leak was. I said I had already done this and asked if they would send a replacement. They agreed and said they would take the old one away when they delivered the new one. I asked if they could give me a window for the delivery day or if the driver could ring in advance. I did not get a response and had to arrange for my son to be in the house. The driver who delivered the new one refused to take the defective radiator away saying he had not been authorised. I had gone to a lot of trouble to re-package the radiator. I also had costs in respect of plumbing and then disconnecting the defective radiator. I didn't receive an apology over the phone or in writing.”

Helpful Report

Posted 10 years ago

Apologies for the inconvenience Mr Stafford. With deliveries and collections is would rarely be the same driver, the delivery would be on one drivers worksheet and the collection on another so they would usually happen at different times which was the case here, sorry if that hadn't been explained to you.

Posted 2 years ago

“Absolutely brilliant service! I ordered Thursday afternoon and the radiator arrived on Friday morning. The stainless steel radiator I bought is stunning and very good quality. I am so impressed and will happily recommend you.”

Helpful Report

Posted 10 years ago

That's a wonderful recommendation Heike and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Top quality at a very reasonable price. We received our towel rail a day after submiting the order, all the fittings were included and clear instructions. The finish is superb and looks like it should cost alot more than it did. Top marks Trade Radiators”

Helpful Report

Posted 10 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“the radiator came very quickly and i am very pleased with it. My problem was making the template ,even after watching a video on how to make one. in the end i bent a piece of metal to make the template. it might be useful to send a pliable piece of metal to help customers make a emplate”

Helpful Report

Posted 10 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“Excellent delivery time web site easy to use”

Helpful Report

Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“Really prompt service and well packaged for delivery, have now fitted the curved bathroom rad and it looks great. The stylish valves were an additional and again look great. If you buy on a Friday remember its not a next day delivery but Monday. Well recommended”

Helpful Report

Posted 10 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Designer radiator arrived very quickly but had odd blemish right in the middle of the front. Contacted Trade Radiators right away and replacement on its way for the next day. Exceptional service as sometimes things arrive faulty and its all about how a company reacts. In this case they rival John Lewis in attitude and customer service...and thats saying something. I have several more radiators to replace when I get time and I will be back as t=m”

Helpful Report

Posted 10 years ago

We are delighted to hear that, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time

Posted 2 years ago

“Radiator leaked when fitted, contacted Trade Radiators and emailed photo of fault. Item replaced the following day. Excellent service.”

Helpful Report

Posted 10 years ago

Thank you so much for your positive review. Glad we got you all sorted!

Posted 2 years ago

“Good service. Radiator arrived on time and was exactly what we were expecting.”

Helpful Report

Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“ordered my radiator,came the following day very good service.would definitely use your company again.thanks.”

Helpful Report

Posted 10 years ago

We are delighted to hear that Graham, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time

Posted 2 years ago

“Everything arrived on time, well packaged and as stated. Thank you”

Helpful Report

Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Great product and effeicent help from the supplier. They can improve on the delivery by sending expected day of delivery and slot time. Will use the company again Kirit”

Helpful Report

Posted 10 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“From the first enquiry to the arrival of my most beautiful Georgian column radiator - the service I have received from Trade radiators was simply excellent. My new bathroom looks and feels very luxurious and warm. Top marks,”

Helpful Report

Posted 10 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“These column radiators were for my daughter to finish off her lounge and replace the original panel rads. She absolutely loves them and the sizes were very close to the original pipework it was not too hard to change them over. Excellent delivery and good on price too. Many thanks. Roger - Hornchurch - Essex”

Helpful Report

Posted 10 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“I have dealt several times with Trade Radiators and have always found their services to be outstanding. Deliveries have always been on time and the products have been excellent. I have now fitted new radiators throughout my house and am just starting on my daughters house. I recently had cause to contact Trade radiators regarding a plastic clip (that holds the side panel on to the radiator) - somewhere along the way I had lost it. Trade Radiators supplied me with two new clips within 4 days of asking and at no charge!”

Helpful Report

Posted 11 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“i chose black chunky contemporary radiators. very good quality, affordable price, ordered and delivered within two days. would recommend for sure.”

Helpful Report

Posted 11 years ago

Super recommendation Joanne and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Unfortunately the electric radiator got lost some where along its route and it took 3 telephone calls in all to manage a new delivery date and time. I had to call you to chase it up. not the other way around. The items are being installed this week end. I just hope that they will both work OK. The electrician has been on holiday for the last 2 weeks.”

Helpful Report

Posted 11 years ago

Sorry about the courier delay, glad we got you all sorted eventually.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,988 reviews