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Trade Radiators Reviews

4.7 Rating 4,945 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,681
 Metrics Info
4.7
Based on 4,945 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"
Verified Buyer
“Good prices and a prompt service”
Helpful Report
Posted 4 years ago
Thank you :-)
Posted 3 years ago
"
Verified Buyer
“Good Price ,Good Service ,Fast delivery good team Yasmin & Amanda we most helpfull Thank you”
Helpful Report
Posted 4 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Supa fast service quality product to”
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review and excellent feedback! :-)
Posted 2 years ago
J Barnes
Verified Buyer
“All good apart from the massive pallet I had to dispose of.”
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review Jeff and sorry about the pallet (larger orders sometimes require a pallet), we can have the pallet collected if you're unable to dispose of it yourself. Glad you're otherwise happy with your purchase.
Posted 2 years ago
Anonymous
Verified Buyer
“Great service.”
Helpful Report
Posted 4 years ago
Thank you :-)
Posted 3 years ago
"
Verified Buyer
“The customer services team were great but Trade Radiators need to think about using another courier. I was missing an item from my initial delivery and it took a further week until I received it! Not good if you are working to tight timescales.”
Helpful Report
Posted 4 years ago
Our sincere apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.
Posted 2 years ago
"
Verified Buyer
“Great service, competitive price. Highly recommend this company.”
Helpful Report
Posted 4 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Delivered on time. The towel radiator is a very high quality product. I am delighted and will use these suppliers again. Reccomend!”
Helpful Report
Posted 4 years ago
That is great to hear, thank you for the excellent recommendation. We look forward to welcoming you back next time.
Posted 2 years ago
"
Verified Buyer
“This was a very easy transaction and item was delivered very quickly and well packaged would purchase from them again. Many Thanks”
Helpful Report
Posted 4 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 2 years ago
"
Verified Buyer
“Fast delivery all well as described.”
Helpful Report
Posted 4 years ago
Thank you very much for the 5 star review and positive feedback! :-)
Posted 2 years ago
"
Verified Buyer
“Arrived in good time”
Helpful Report
Posted 4 years ago
Thank you very much for the positive review and feedback!
Posted 2 years ago
"
Verified Buyer
“Product as described, well packaged and prompt delivery, would recommend.”
Helpful Report
Posted 4 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Great product and service”
Helpful Report
Posted 4 years ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 2 years ago
J Wilkinson
Verified Buyer
“Radiator looks good on my kitchen wall so I'm happy with the quality of the product. The ordering process was hampered by the website not working properly and taking online orders so I ended up phoning Trade Radiators instead. The radiator was delivered on the correct day. Apollo radiators who delivered it, unfortunately just dumped the pallet with the radiator on it by my front door - verbally asked our surname as they were getting back into the lorry and before we could ask them to actually move it into the garage :-(”
Helpful Report
Posted 4 years ago
Glad to hear you're pleased with your new radiator Jennifer, thank you. The courier/driver is not contracted or insured to go onto your property so cannot move things into a house, garage, shed or any sort of outbuilding, we do state this clearly and also further remind you in your dispatch email.
Posted 4 years ago
R Goddard
Verified Buyer
“Awesome service and such prompt delivery especially in current COVID circumstances when everything takes an age. Super happy and impressed”
Helpful Report
Posted 4 years ago
That is so nice for us to hear, thank you Ruth and thank you for choosing Trade Radiators.
Posted 4 years ago
Anonymous
Verified Buyer
“As per shown on line good quality”
Helpful Report
Posted 4 years ago
Thank you for the 5 star review.
Posted 4 years ago
"
Verified Buyer
“Great product with speedy delivery”
Helpful Report
Posted 4 years ago
Fantastic to hear, thank you!
Posted 4 years ago
"
Verified Buyer
“Excellent service, price and quantity with quick efficient delivery.”
Helpful Report
Posted 4 years ago
Thank you for the superb feedback! :-)
Posted 4 years ago
Anonymous
Verified Buyer
“The radiator that was ordered was out of stock at the time, but we were told early January for delivery which was true to your word. We’re kept informed by email.”
Helpful Report
Posted 4 years ago
Thank you for the helpful review, we really appreciate it.
Posted 4 years ago
"
Verified Buyer
“Good online order service and so far very prompt delivery service”
Helpful Report
Posted 4 years ago
Thank you for your positive feedback.
Posted 4 years ago
Trade Radiators is rated 4.7 based on 4,945 reviews
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