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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C White
Verified Buyer
“Always get good service and value from these guys”
Helpful Report
Posted 5 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 5 months ago
V Customer
Verified Buyer
“I am a builder and always use or recommend Trade Radiators. Very competitive pricing, fast delivery and customer service that’s perfect”
Helpful Report
Posted 5 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us. We look forward to welcoming you back again.
Posted 5 months ago
M Norbury
Verified Buyer
“Excellent service, value for money and arrived on time.”
Helpful Report
Posted 5 months ago
Thank you for your wonderful feedback and 5 star review Mary, we really appreciate it!
Posted 5 months ago
V Customer
Verified Buyer
“Received on time and perfectly packaged.”
Helpful Report
Posted 5 months ago
Thank you for your 5 star review and positive comments! We hope to welcome you back in the future.
Posted 5 months ago
R Milner
Verified Buyer
“We ordered 2 column radiators both finished in lacquered raw metal,one of which is curved to go next to our curved bay window. They both look amazing,the curved one is bespoke and from Italy and took about 8 weeks to arrive as it was made to measure. We love them both and wish we could afford to have the same radiators all over the house. We’d definitely recommend trade radiators and we’ll use them again in the future.”
Trade Radiators 5 star review on 28th July 2024
Helpful Report
Posted 5 months ago
We are delighted you are so pleased with your beautiful new radiators Richard! Your wonderful feedback and recommendation is very much appreciated. We look forward to welcoming you back in the future.
Posted 5 months ago
R Midgley
Verified Buyer
“I ordered a radiator. They delivered one. What more can I say?”
Helpful Report
Posted 5 months ago
Thanks for the review.
Posted 5 months ago
Anonymous
Verified Buyer
“item arrived on time, look good,nice the bit that fits in the radiator is the same colour as valve,could do with a bit thicker paint finish”
Helpful Report
Posted 5 months ago
Thank you for your 5 star review, it is much appreciated!
Posted 5 months ago
Anonymous
Verified Buyer
“This is the second time we have used Trade Radiators, and again they have not let us down. Very good selection of radiators and next day delivery was perfect. Will definitely use again.”
Helpful Report
Posted 5 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 5 months ago
Anonymous
Verified Buyer
“Great service, radiators arrived within a week and good quality, 👍”
Helpful Report
Posted 5 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 5 months ago
Anonymous
Verified Reviewer
“Best price offered for an excellent product - order taken quickly and efficiently - the product was delivered in perfect condition, dead on advised time (7 days) and almost to the second - what more can you want...”
Helpful Report
Posted 5 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 5 months ago
A Sagar
Verified Buyer
“Arrived on time exactly as described packaged well, havent been able to fit the radiator as working needs finishing first .”
Helpful Report
Posted 5 months ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 5 months ago
V Customer
Verified Buyer
“Not cheap but a quality product delivered promptly.”
Helpful Report
Posted 5 months ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 5 months ago
P Shrapnell
Verified Buyer
“Good service Nice rads Delivery guy was very polite and helpful One rad was wrong, however problem sorted straight away, so 5* rating. Rads not fitted yet, but have used them before, do not expecting any issues.”
Helpful Report
Posted 5 months ago
Thank you for your positive feedback Paul, so pleased we were able to rectify this quickly for you. We hope to welcome you back again in the future.
Posted 5 months ago
G Dimond
Verified Buyer
“Happy with price, quality and service.”
Helpful Report
Posted 5 months ago
Thank you very much for your positive review Gordon!
Posted 5 months ago
E Armstrong
Verified Buyer
“Lovely radiator and great service. Quick delivery even though item was out of stock”
Helpful Report
Posted 5 months ago
Thank you for your positive feedback Elizabeth, we are so pleased you are happy with your purchase!
Posted 5 months ago
V Customer
Verified Buyer
“Purchase and delivery was very good. Unfortunately welding on the radiators was quite poor as the mounting points were not welded at true 90 degrees to the radiator. Meaning that they stuck out at odd angles. They still hold the radiator to the wall but it’s not very pleasing to the eye. Bit dissatisfied with that”
Helpful Report
Posted 5 months ago
Thank you for your review. Issues of any kind should always be reported to our Customer Service team ASAP to allow us the opportunity to rectify the matter swiftly. Your items should be 100% perfect and we wouldn't want you to have a product any other way. Please do always let us know if there are any issues with any aspect of your order, we are here to help.
Posted 5 months ago
V Customer
Verified Buyer
“Delivery was superb, sorry at moment not fitted as awaiting other work to be completed.”
Helpful Report
Posted 5 months ago
Your 5 star review is greatly appreciated, thank you!
Posted 5 months ago
V Customer
Verified Buyer
“Easy to order and came when it should”
Helpful Report
Posted 5 months ago
Thank you for your 5 star review and positive feedback!
Posted 5 months ago
D Hoyland
Verified Buyer
“Excellent customer services”
Helpful Report
Posted 5 months ago
That is wonderful to hear Darren, thank you for your positive review.
Posted 5 months ago
Anonymous
Verified Buyer
“A outstanding customer service. I had an issue with a heated towel rail I bought a couple of years ago. The woman who dealt with it was extremely knowledgeable and efficient. Would highly recommend them.”
Helpful Report
Posted 6 months ago
Thank you for your great feedback and recommendation. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 5 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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