Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,914 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery but poor returns policy - they charge and exorbitant amount if you have to return an item compared to the customer arranging return. In my case £30 if they arrange a return - only £12 if the customer arranges a return.”

Helpful Report

Posted 1 year ago

Thank you for your review. The collection charge (fully insured service) comes directly from our logistics team in the warehouse which we then advise you with no extra charges included. We of course always give the option to arrange your own return, as discussed with you at the time.

Posted 1 year ago

“Great quality and quick delivery”

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Posted 1 year ago

That is great to hear, thank you for the 5 star review Jayne!

Posted 1 year ago

“Ordered a large heated towel rail of a specific make and size on Monday about1 pm. Price was very competitive, delivery was free, and it arrived on Tuesday morning just after 9am, well packed and completely undamaged. Fantastic customer service! Will happily use again.”

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Posted 1 year ago

Thank you very much for the 5 star review Chris! We are so pleased to hear you were happy with the service and delivery. We look forward to welcoming you back next time.

Posted 1 year ago

“Nice stainless steel radiator, good finish arrived quickly.”

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Posted 1 year ago

Glad you're happy with your purchase and the fast delivery service, thank you for shopping with us!

Posted 1 year ago

“Easy to use website, nice quick delivery, would recommend Trade Radiators”

Helpful Report

Posted 1 year ago

Fantastic to hear Rachel! Thank you so much for your positive comments and recommendation.

Posted 1 year ago

“Great service and range of radiators. We have recently upgraded all our radiators through Trade Radiators. Would certainly recommend. From housebyholt”

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Posted 1 year ago

That's a brilliant recommendation and very much appreciated James! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Very pleased with the service you have provided me with and the speedy response to the problem of the rust on my radiator.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star review Stuart. Very happy to hear you were pleased with the service provided and we were able to resolve your issue quickly. We hope to welcome you back in the future.

Posted 1 year ago

“Very happy with radiator cost of radiator Was also reasonably priced. Delivery Of radiator was quick and efficient”

Helpful Report

Posted 1 year ago

Glad you're happy with your purchase and found delivery to be efficient! Thank you for shopping with us, we hope to welcome you back again in the future.

Posted 1 year ago

“The website was easy to navigate I did I have one query so rang customer services got through straight away and got sorted, delivers the next day and love what I got will use again for next project for sure”

Helpful Report

Posted 1 year ago

Glad you're happy with your purchase and the service provided, thank you for shopping with us, we look forward to welcoming you back again in the future!

Posted 1 year ago

“Lovely job arrived on time in good order”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback John, it is much appreciated!

Posted 1 year ago

“Great service and really helpful on the phone. I also found that the website was very user friendly.”

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Posted 1 year ago

Thank you very much for the 5 star review Andrew. We are so pleased that you had great service and found the website to be user friendly. We hope to welcome you back in the future.

Posted 1 year ago

“I ordered too many radiator valves, I emailed their customer support team & I received a response very quickly amending my order. Delivery has been quick (within 2 days) & the quality of the product you can't fault! Highly recommend!”

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Posted 1 year ago

Thank you for your positive feedback Amy! So pleased to hear that you were happy with the service, delivery and products! We appreciate the recommendation.

Posted 1 year ago

“Very fast and efficient service”

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Posted 1 year ago

Fantastic to hear Colin, thank you very much for the 5 star review. We hope to welcome you back again in the future.

Posted 1 year ago

“Value for money radiator with fantastic delivery service. Happy to recommend and use this supplier again myself.”

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Posted 1 year ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Website easy to use quality products delivery was spot on and came at the time I was told”

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Posted 1 year ago

Thank you for your 5 star review Barrie! We are delighted that you're so pleased with your purchase and found the website easy to use. We hope to welcome you back in the future.

Posted 1 year ago

“Great service, speedy delivery, easy to navigate website. Radiators great !”

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Posted 1 year ago

That’s amazing to hear and very much appreciated.! Thrilled to hear you were pleased with the service, delivery and products provided. We hope to welcome you back again in the future.

Posted 1 year ago

“Good service but radiators arrived day later than stated.”

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Posted 1 year ago

Thank you for your review. Very pleased to hear you were happy with the service. Our sincere apologies for the courier delay on this order and any inconvenience that was caused.

Posted 1 year ago

“Great range of products at very competitive prices. Easy ordering process and quick delivery”

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Posted 1 year ago

Thank you very much for the 5 star review. Very happy to hear that you found the ordering and delivery process quick and easy. We hope to welcome you back in the future.

Posted 1 year ago

“Great product, delivered promptly”

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Posted 1 year ago

We are delighted that you're so pleased with your purchase and delivery service Mike, thank you for choosing Trade Radiators.

Posted 1 year ago

“Great service ordered one day and delivered the next. Good price and free delivery certainly recommend this company and will use them again”

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Posted 1 year ago

That is absolutely fantastic to hear, your positive feedback and recommendation is much appreciated. We look forward to welcoming you back next time.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 4,914 reviews