Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,912 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Go to place for the right products and great service”

Helpful Report

Posted 10 months ago

Thank you for your positive comments John, they are much appreciated!

Posted 10 months ago

“Fitted the radiator today just right size for the bathroom, delivered with care and well packaged will buy again as I have other radiators to change eventually, cheers”

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Posted 10 months ago

So pleased you are happy with your purchase Philip, thank you for shopping with us! We look forward to welcoming you back agin.

Posted 10 months ago

“Excellent service speedy delivery will return good price”

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Posted 10 months ago

We are so pleased to hear this Beryl, thank you! We look forward to welcoming you back in the future.

Posted 10 months ago

“Great product quick delivery.”

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Posted 10 months ago

Thank you for shopping with us Kirsty, we appreciate your positive feedback!

Posted 10 months ago

“Great customer service for ordering, excellent delivery service and really good products.”

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Posted 10 months ago

Thank you for your kind and positive comments James, we hope to welcome you back in the future!

Posted 10 months ago

“Very quick and efficient service.”

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Posted 10 months ago

Thank you for your 5 star review! We are so pleased you were happy with the service.

Posted 10 months ago

“Brilliant little radiator great for small bathroom”

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Posted 10 months ago

Glad your happy with your purchase Ian, thank you for your positive review!

Posted 10 months ago

“Really good prices and the items we have purchased so far have been really good quality - far better than I expected for the price. Excellent customer service every time I order items from them. Staff in the sales office go above and beyond to be helpful - even sending out free touch up paint when I damaged a radiator. I wouldn't order specialist radiators from anyone else.”

Helpful Report

Posted 10 months ago

Thank you for your wonderful feedback Sandy, we are delighted you are so pleased with the items and service provided! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 10 months ago

“The radiators are lovely and they arrived on time. Unfortunately, one of the fixings for the towel hanger had been drilled too wide so the bolt slipped through. I need to ask for another one. I'm using a a bodge to fix it right now.”

Helpful Report

Posted 10 months ago

Thank you for your positive review! Please don't hesitate to get in touch with the customer service team for any assistance.

Posted 10 months ago

“Quick delivery and fine rads”

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Posted 10 months ago

Thank you for your 5 star review! We appreciate you choosing Trade Radiators.

Posted 10 months ago

“great item, swift delivery”

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Posted 10 months ago

So glad your happy with your purchase Nichola, thank you for shopping with us!

Posted 10 months ago

“A good product and delivered when scheduled.”

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Posted 10 months ago

Thank you for your positive review Tom, much appreciated!

Posted 10 months ago

“I was given the name of Trade radiators by my central heating engineer as I required a new vertical radiator and could not find a suitable one in the literature he had previously given me. I found what I wanted and ordered it. It arrived within three days and is now working well.”

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Posted 10 months ago

That is great to hear, thank you for the 5 star review Peter. We hope to welcome you back in the future.

Posted 10 months ago

“Great radiators and efficient service”

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Posted 10 months ago

Thank you very much for the positive review and excellent feedback David, it is much appreciated!

Posted 10 months ago

“Prompt delivery and good quality radiator”

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Posted 10 months ago

Glad you're happy with your purchase, thank you for your 5 star review and for choosing trade Radiators!

Posted 10 months ago

“Despite their website stating that there was more than 10 in stock, it took nearly 3 weeks to effect delivery of 1 radiator. Excuse was that a recent batch received had to be returned because of damage - truth ot lie, who can tell? And it was not until Trade Radiators were contacted that this information was passed to me. Poor customer service and would not use again.”

Helpful Report

Posted 10 months ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been Allan. Unfortunately these goods arrived in to us damaged and replacements had to be ordered for you causing a delay, this is certainly not our usual standards. Apologies again that your experience was far from ideal.

Posted 10 months ago

“Good after sale services”

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Posted 10 months ago

Thank you for your positive review Patrick, much appreciated.

Posted 10 months ago

“Arrived promptly, looks great and works well.”

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Posted 10 months ago

So pleased you are happy with your purchase! Thank you for choosing Trade Radiators, we hope to welcome you back in the future.

Posted 10 months ago

“Rapid service, quick delivery: have used multiple times. Thanks.”

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Posted 10 months ago

Thank you for your 5 star review! Your continued custom is very much appreciated.

Posted 10 months ago

“Quality radiators at very reasonable prices with fast delivery.”

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Posted 10 months ago

Thank you for your great feedback Philip, we really appreciate it!

Posted 10 months ago

Trade Radiators is rated 4.7 based on 4,912 reviews