Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,946 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well priced and arrived very quickly- thanks”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“The quality of the product and the customer service were both excellent. I am very satisfied with my purchase. I would recommend this company.”

Helpful Report

Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent product and value for money. Modern design, dispatched efficiently. Will use again.”

Helpful Report

Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“This is the 2nd radiator I have bought and the quality is great and they look fantastic. On both of the orders I experienced issues with the components: valves and feet. Amanda your customer services representative was so helpful in getting me the right part for the plumber we had booked. Your customer services is great!”

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Posted 4 years ago

Thank you very much for the positive feedback and for mentioning Amanda in particular, it is much appreciated.

Posted 4 years ago

“Quality radiator and service. From ordering to delivery.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Happy with the radiator and the delivery service.would buy from you again”

Helpful Report

Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Radiator came Into stock when they said it would and was dispatched the same day. Excellent”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Very efficient delivery. Happy with the products we purchased.”

Helpful Report

Posted 4 years ago

We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 2 years ago

“Very reasonably priced and excellent logistics”

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Posted 4 years ago

Thanks for the 5 star review! It is much appreciated :-)

Posted 2 years ago

“Amazing price, lovely looking radiator. Great service. Will be purchasing another for my extension.”

Helpful Report

Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Brilliant service. I needed advice before I made my purchase and was very impressed by the knowledgeable person I spoke to on the phone. Delivery was fast and efficient. I can’t fault this company and will definitely go back to them in the future.”

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Posted 4 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“The actual products are excellent - I’m very happy. We had some issues with the delivery - namely that the courier lost one of our items and could not provide tracking information on the other item. When I raised the issue with Trade Radiators they responded very quickly and sent out a new replacement product for the one that was lost in transit.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review! Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 2 years ago

“Excellent service thank you.”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Barry!

Posted 2 years ago

“Speed despatch, great choice.”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Helen!

Posted 2 years ago

“Excellent prices and very fast delivery. Helpful staff when ordering items.”

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Posted 4 years ago

we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Posted 2 years ago

“Excellent choice, easy ordering and quick delivery, what more could you need.”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great price and speedy next day delivery, highly recommend.”

Helpful Report

Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Service was prompt and goods are working well”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Really prompt delivery and well packaged. Inadequate protection has let us down before with previous suppliers, resulting in damaged goods arriving. Am very satisfied with the services offered.”

Helpful Report

Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent radiators and superb service and delivery. Thank you!”

Helpful Report

Posted 4 years ago

Thanks Rachael. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,946 reviews