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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,674
 Metrics Info
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Very easy to select and place an order that was delivered very quickly using a courier who provided details of the delivery process”
Helpful Report
Posted 7 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
Anonymous
Verified Buyer
“Seamless service”
Helpful Report
Posted 7 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
V Customer
Verified Buyer
“Excellent company to deal with. Easy website to navigate, easy ordering and checkout. Very fast delivery. Highly recommend Trade Radiators. This is my second order and would definitely buy from again.”
Trade Radiators 5 star review on 3rd June 2024
Helpful Report
Posted 7 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 7 months ago
H Shackleton
Verified Buyer
“Love my radiators. Have previously bought from trade radiators and was very happy so went back to them. Yasmin Dar was super helpful on the phone and answering my emails. Will definitely be using again when I am ready to replace more of my radiators.”
Helpful Report
Posted 7 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
V Customer
Verified Buyer
“The radiator came will packaged up. Plenty of protection round it delivered when they said it would. They supplied an excellent radios which has made a difference to my hall”
Helpful Report
Posted 7 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 7 months ago
Anonymous
Verified Buyer
“Purchased four traditional radiators. Three for hallway one bathroom towel traditional. Great statement pieces. All have transformed the space. Hallway looks like somewhere to stop and enjoy rather than walking through. Price point excellent saw how much Mark up a local competitor had placed on similar item. Highly recommend.”
Helpful Report
Posted 7 months ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
V Customer
Verified Buyer
“Just to add that delivery was excellent, the radiator looked very nice & it was very easy to install, & mainly throws out fantastic heat for drying the towels, superb. many thanks nigel”
Helpful Report
Posted 7 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
K
Verified Reviewer
“THE MOST AMAZING CUSTOMER SERVICE !!! I purchased a radiator 9 YEARS AGO and its developed a fault with the coating, I sent over pictures of the fault and had a full refund within a day. Cannot praise Trade Radiators enough , this has to be the BEST customer service ive ever had Thanks again”
Helpful Report
Posted 7 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
V Customer
Verified Buyer
“Good value quality product, delivered promptly”
Helpful Report
Posted 7 months ago
Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.
Posted 7 months ago
J Hall
Verified Buyer
“very quick service thank you”
Helpful Report
Posted 7 months ago
Thank you for the 5 star review and great feedback!
Posted 7 months ago
L Marsh
Verified Buyer
“Excellent product. So good I’ve bought another one! The packaging was extremely robust. Have no hesitation in recommending Trade Radiators.”
Helpful Report
Posted 7 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 7 months ago
Anonymous
Verified Buyer
“Product good and delivered on time”
Helpful Report
Posted 7 months ago
Thank you very much for the positive review and feedback!
Posted 7 months ago
V Customer
Verified Buyer
“Great product - exactly what I was looking for and does the job really well. Excellent speedy delivery thank you”
Helpful Report
Posted 7 months ago
Thank you very much for the positive review and excellent feedback!
Posted 7 months ago
V Customer
Verified Buyer
“Delivered ordered radiator and took payment. Did what was requested Simple as that”
Helpful Report
Posted 7 months ago
Thank you for the 5 star review.
Posted 7 months ago
G
Verified Buyer
“Excellent products, communication and delivery.”
Helpful Report
Posted 7 months ago
Thank you for the 5 star review and great feedback!
Posted 7 months ago
Anonymous
Verified Buyer
“Service was good and prompt delivery.”
Helpful Report
Posted 7 months ago
Thank you for the 5 star review and great feedback!
Posted 7 months ago
Anonymous
Verified Buyer
“As always with this company, the website is easy to use and order from. Products have always been as expected”
Helpful Report
Posted 7 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
V Customer
Verified Buyer
“Quick and efficient service, delivery driver even carried a heavy radiator from the van in to the house. Good value for money”
Helpful Report
Posted 7 months ago
Thank you very much for the positive review and excellent feedback!
Posted 7 months ago
B Kiddell
Verified Buyer
“Great choice and excellent service including delivery.”
Helpful Report
Posted 7 months ago
That is great to hear, thank you for the fantastic review.
Posted 7 months ago
V Customer
Verified Buyer
“i was not impresses with the delivery of product one of the radiator had a scrach on it”
Helpful Report
Posted 7 months ago
We have checked your order and you didn't contact us to let us know about the damage. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you. We could have sent you a replacement had we been given the opportunity to do so.
Posted 7 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews
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