Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,940 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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Trade Radiators 5 star review on 17th December 2024

J Sullivan

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, (Nordic Oslo, 3 Column Horizontal Radiator, White, 600mm x 699mm), great price, easy ordering process, delivered as promised, well packaged, good communication by supplier regarding delivery schedule. Highly recommended.”

Helpful Report

Posted 1 year ago

That is absolutely fantastic to hear, we are so pleased you are happy with your purchase. Thank you for your 5 star review and recommendation.

Posted 1 year ago

“Excellent prices. Item delivered promptly. The radiator was good quality and packed with care.”

Helpful Report

Posted 1 year ago

That is Fantastic to hear, thank you for the 5 star review and your positive feedback Carl, it is much appreciated.

Posted 1 year ago

“Excellent service response from trade radiators with query was very quick”

Helpful Report

Posted 1 year ago

That is great to hear, thank you for the fantastic review!

Posted 1 year ago

“The radiator ordered was competitively priced and of good quality. The packaging was excellent to minimise the risk of damage in transit and delivery was the following day as promised.”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback John, it is much appreciated!

Posted 1 year ago

“Fantastic quality delivered on time nice staff”

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Posted 1 year ago

That is wonderful to hear Robert! Thank you so much for your positive review and kind comments.

Posted 1 year ago

“Looks good and works well. Delivery arrived promptly.”

Helpful Report

Posted 1 year ago

So pleased you are happy with your purchase Paul. Thank you for your positive comments.

Posted 1 year ago

“Received Radiators on time. Expected arrival time received. Online ordering easy. Radiators appear to be good quality and heavy. Not installed yet but don’t expect their to be any issues. Their are cheaper variations of these radiators on the internet but reviews of those light weight radiators note rusting after a couple of years. Happy with our purchase and the company we are dealing with.”

Helpful Report

Posted 1 year ago

We are delighted that you're so pleased with your purchase Sonia, thank you for choosing Trade Radiators.

Posted 1 year ago

“Fast and efficent service”

Helpful Report

Posted 1 year ago

That is great to hear, thank you for the 5 star review Philip, it is much appreciated.

Posted 1 year ago

“Easy to use website and great service. Highly recommend.”

Helpful Report

Posted 1 year ago

That is great to hear, thank you for the fantastic review and recommendation. We hope to welcome you back in the future.

Posted 1 year ago

“Overall very happy with Trade Radiators. It would be helpful when you place an order to know when the delivery is coming. At present you place the order and then got a confirmation email to say the order has been placed. You then have to wait until you get a dispatch note to say that the order is on the way which is not very helpful when you need an order quickly. Competitors websites do show the delivery times.”

Helpful Report

Posted 1 year ago

Thank you for your positive review John. The website does list delivery times for all of the goods on each product, sorry if you missed this. You can also always contact the customer service team at any point for any further information.

Posted 1 year ago

“Second time ordering from this company and would highly recommend. Amazing radiators, prompt and informed delivery and excellent customer service. Loved my Nordic radiators, towel rail’s and trade direct column radiators.”

Helpful Report

Posted 1 year ago

Thank you for the super feedback Gail, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us. Thank you for your positive comments and your continued custom.

Posted 1 year ago

“Great service - Delivered on time and a great product”

Helpful Report

Posted 1 year ago

So pleased to hear you're happy with your purchase John, thank you for shopping with us, we hope to welcome you back again in the future

Posted 1 year ago

“Loved our new towel radiator, was so pleased when I plumbed it in my self only to be told by my wife it was upside down 🙄 but luckily it was symmetrical in a way that I just had to change over bleed valve and valves and turn it around 😄”

Helpful Report

Posted 1 year ago

So glad to hear you're happy with your purchase (and got it all sorted ok!). Thank you for choosing Trade Radiators.

Posted 1 year ago

“Supplied an anthracite grey Pisa radiator 1600 x 400. Very well packaged on arrival and a really good quality radiator. Also supplied the valves, which customer services changed for me before dispatch as I realised I'd ordered the wrong type. Would definitely use again.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review Zoe, so pleased we could get the order all sorted for you. We look forward to welcoming you back next time.

Posted 1 year ago

“Easy ordering process and super quick delivery. Good quality product”

Helpful Report

Posted 1 year ago

Fantastic to hear, thank you for the 5 star review and excellent feedback. We hope to welcome you back in the future.

Posted 1 year ago

“Very pleased with the Radiators and delivery service”

Helpful Report

Posted 1 year ago

Glad you're happy with your purchase! Thank you for choosing Trade radiators.

Posted 1 year ago

“Brilliant service and beautiful heated towel rail - arrived within 2 days.”

Helpful Report

Posted 1 year ago

We are delighted that you're so pleased with your purchase and received brilliant service! Thank you very much for your 5 star review!

Posted 1 year ago

“Great selection of radiators in stock, always a good price, and super fast delivery. My go to place for radiators.”

Helpful Report

Posted 1 year ago

That is great to hear, thank you for the fantastic review and your continued custom. We look forward to welcoming you back next time.

Posted 1 year ago

“Great radiators at a great price and delivered really quickly 👍”

Helpful Report

Posted 1 year ago

Thank you very much for the positive review and excellent feedback, it is much appreciated!

Posted 1 year ago

“Great company. Have used them before...and will use in the future.”

Helpful Report

Posted 1 year ago

That’s amazing to hear and very much appreciated Sasha. We are a small business/team here at Trade Radiators so this means a lot to us! We look forward to welcoming you back next time!

Posted 1 year ago

Trade Radiators is rated 4.7 based on 4,940 reviews