Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,953 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, reasonable price and delivered on time. Can’t review the quality of the product as won’t be installed until next week.”

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Posted 5 years ago

Thank you for the excellent review Stephen, we are sure you'll be over the moon with your new radiator.

Posted 5 years ago

“Fast delivery, very good service”

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Posted 5 years ago

Thank you Anne Marie, we appreciate the positive feedback.

Posted 5 years ago

“Great service you delivered the radiator faster than the a big national merchant could tell me when they would have it in stock (Stelrad round top)”

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Posted 5 years ago

Thanks Paul, we're delighted that we have managed to exceed your expectations with your order from Trade Radiators.

Posted 5 years ago

“Great product at a fantastic price, great job!”

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Posted 5 years ago

Brilliant to hear, thanks Mark!

Posted 5 years ago

“Great service, I ordered wrong size they swapped it for me and arrange next day delivery”

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Posted 5 years ago

Thanks for reviewing your experience.

Posted 5 years ago

“Delivery absolutely disgrace to one of your open statement it says FAST DELIVERY does not happen”

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Posted 5 years ago

Apologies again that the small parcel (valves) was late, we did dispatch on time and and subsequently attempt delivery on a few different occasions but there was no one present to take the parcel. You did eventually have someone there to receive the goods. Apologies again for the inconvenience.

Posted 5 years ago

“Super easy to order, super quick delivery, super cheap! Never had to buy/order a radiator before, but very impressed with Trade Radiators and will certainly use them again.”

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Posted 5 years ago

Thank you for the wonderful recommendation Eleanor, we're delighted that you're so happy with your purchase.

Posted 5 years ago

“Wrong radiators delivered then second attempt a day later than we agreed and on that delivery two radiators arrived. Radiators also not the same colour no stars”

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Posted 5 years ago

On investigation we can see that you were sent an incorrect item which was then swapped over for you, apologies for the inconvenience. We have no record of there being any issue with colour or anything similar, only the wrong item which we subsequently exchanged for the correct item. Any issues should always be reported to our Customer Service team on 0141 225 0430. Thank you.

Posted 5 years ago

“Great service with fast delivery.”

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Posted 5 years ago

We appreciate your excellent review Terry and are delighted that you're happy with your purchase.

Posted 5 years ago

Thanks Terry, thanks excellent to hear.

Posted 5 years ago

“Efficient.Fair price.”

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Posted 5 years ago

Thanks for the positive review James.

Posted 5 years ago

“Great service and rads.”

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Posted 5 years ago

Brilliant feedback, thanks so much!

Posted 5 years ago

“Excellent first class delivery”

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Posted 5 years ago

Fantastic to hear, thank you Peter!

Posted 5 years ago

“Great radiator and delivery”

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Posted 5 years ago

Thanks Melissa, we're delighted that you're happy.

Posted 5 years ago

“The item purchased was not as pictured. There are 2 pictures on the sales listing - both different from each other and neither is a picture of the actual item. I was expecting a towel rail as pictured in the main picture however the wall brackets are located in a different place making the space for towels narrower. I would not have purchased, however the pipes had already been set before I saw what came out of the box so too late to returrn. The "other" picture shows the wall brackets correctly but the number of horrizontal towel bars at in the bottom part is not correct. Accurate pictures are essential and basic requirement for on line sales. Delivery however was swift - next day as promised and full tracking / info given en route.”

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Posted 5 years ago

Sorry there was some confusion about the item, if you have any issues with any of your orders please contact our Customer Service team on 0141 225 0430. Thank you.

Posted 2 years ago

“Radiator arrived well packaged & undamaged. Not fitted yet but looks good quality. Staff helpful and offered advise about products. Only negative was unreliable courier service DX couriers. I would be hesitant to order again only because of DX couriers.”

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Posted 5 years ago

Thanks for your review Lynn, we are sorry you were less than satisfied with the delivery as this normally goes very well.

Posted 5 years ago

“Thanks very fast delivery. Perfect rad thanks”

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Posted 5 years ago

Perfect, thank you for the super review!!

Posted 5 years ago

“Great service, quick delivery and good quality,”

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Posted 5 years ago

Brilliant to hear, thanks David, we look forward to welcoming you back again soon.

Posted 5 years ago

“The rads were a pleasant surprise. Quality is A1. Even my plumber, who’d tried to sell us rads twice the price, commented on quality being top notch. Even better was delivery. Ordered on a Monday and we had them in the house by Wednesday. Can’t fault the product or the service. I will use this company again and recommend to anyone who asks 👍🏻”

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Posted 5 years ago

What a wonderful recommendation Philip, we are over the moon that you're so pleased with our products and service and very much look forward to welcoming you back again in the future.

Posted 5 years ago

“Excellent company to deal with from start to finish and they also have a great selection of radiators to choose from with good prices. From order to delivery in 3 days”

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Posted 5 years ago

A brilliant review, thank you very much indeed.

Posted 5 years ago

“Radiators look stunning now fitted can't fault the service”

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Posted 5 years ago

That's fantastic Paul, we're really happy that you've been so impressed!

Posted 5 years ago

Trade Radiators is rated 4.7 based on 4,953 reviews