Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,987 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Easy to order. Prompt delivery. Highly recommended”

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Posted 8 years ago

Brilliant feedback, thank you very much. Julie (Manager)

Posted 6 years ago

“good quality, high BTU, cheap. had some trouble with the courier's website, but not trade radiators fault.”

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Posted 8 years ago

Thank you. If there's anything you'd like any help with please don't hesitate to contact us, thank you. Julie (Manager)

Posted 6 years ago

“The Radiator is exactly as described ... but the delivery service wasn't. TNT didn't deliver when they said they would, and their parcel tracking service didn't work - the code was incorrect.”

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Posted 8 years ago

Hi Annette, sorry you had issues with the TNT website, please don't hesitate to contact us if there is anything we can assist with. Thank you. Julie (Manager)

Posted 6 years ago

“It has just been installed and looks very smart and eye catching. Both the installers and I were all impressed by the excellent packaging, they said was the best they had come across. From Carol in yorkshire”

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Posted 8 years ago

Thanks for the excellent feedback Carol, much appreciated. Julie (Manager)

Posted 6 years ago

“I looked everywhere for a column radiator in the size I needed for my Victorian cottage Trade Radiators were the only one that had size needed & at reasonable price. Delivery communication great def recommend”

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Posted 8 years ago

Sounds perfect Lesa, I'm so glad we were able to help you. Julie (Manager)

Posted 6 years ago

“Loved the cast iron radiator we purchased great service and delivery at a really afordable price.”

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Posted 8 years ago

Excellent feedback Tony, thank you very much indeed. Julie (Manager)

Posted 6 years ago

“Not only a great selection of products, but my order came next day and very well packaged - thoroughly recommended”

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Posted 8 years ago

That's great to hear, thanks for choosing Trade Radiators. Julie (Manager)

Posted 6 years ago

“Very helpful and efficient and delivery arrived on time.”

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Posted 8 years ago

Thanks Maggie and thank you for shopping with us. Julie (Manager)

Posted 6 years ago

“There was a fault with my first radiator but it was replaced very quickly. I would have given 5 stars but I emailed a question regarding the mounting bracket that was not answered.”

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Posted 8 years ago

Thanks for your review, apologies if an email was missed. We are available on the phone too so please don't hesitate to get in touch. Julie (Manager)

Posted 6 years ago

“Very knowledgeable and professional sales staff, order very quickly despatched and delivered complete with being able to track my parcel. Overall an excellent service, well done and Thank You”

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Posted 8 years ago

You are most welcome Charles and thank you for your positive review and for choosing Trade Radiators. Julie (Manager)

Posted 6 years ago

“Products as described delivered quickly and staff fantastic. What can I say? I will be using them for the next set of rads.”

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Posted 8 years ago

Great, thanks Geoffrey, we look forward to welcoming you back again soon. Julie (Manager)

Posted 6 years ago

“Great radiators, extremely fast delivery.”

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Posted 8 years ago

Excellent review, with thanks. Julie (Manager)

Posted 6 years ago

“Delivery,product,customer services were all brilliant, have all the confidence in this company, this has too be the way to do buisiness. Thank you very much”

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Posted 8 years ago

Wow what a glowing review, thank you so much Graham. We really appreciate it and look forward to welcoming you back again soon. Julie (Manager)

Posted 6 years ago

“I needed to be certain that the radiator I ordered (not one of the limited 'standard' sizes stocked by most local suppliers) would arrive within two days. A quick call to a very polite lady member of staff confirmed that the item was in stock and would be delivered on time. Delivered as promised and very helpful service all-round.”

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Posted 8 years ago

Great, thanks for your review, we hope to welcome you back again in the future. Julie (Manager)

Posted 6 years ago

“Incredibly quick service. Good prices. Good email back up service. Thank you”

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Posted 8 years ago

Great to hear, thank you very much Nigel and thanks for shopping with us. Julie (Manager)

Posted 6 years ago

“This is an excellent company efficient (my radiator arrived within a couple of days) and responsive to problems supplying a replacement immediately (a replacement was supplied immediately without hassle. I will purchase from them again.”

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Posted 8 years ago

Thanks for the honest and positive review Michael, we very much look forward to welcoming you back again soon. Julie (Manager)

Posted 6 years ago

“Second to none”

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Posted 8 years ago

Amazing review, thank you John! :-) Julie (Manager)

Posted 6 years ago

“Bought a ladder radiator, it's arrived fast and well packaged. Excellent company.”

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Posted 8 years ago

Thanks Margaret, so glad you're pleased with your towel rail. Julie (Manager)

Posted 6 years ago

“Website easy to use and fast. Radiators ordered online Monday morning and delivered (from Glasgow to East Sussex!) next morning - wow!!!!! Similar service for following order for radiator valves! Superb!!”

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Posted 8 years ago

Thanks for your glowing review. Julie (Manager)

Posted 6 years ago

“order arrived as stated very fast delivery. efficient and good value. a very nice radiator.”

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Posted 8 years ago

Great to hear, thank you. Julie (Manager)

Posted 6 years ago

Trade Radiators is rated 4.7 based on 4,987 reviews