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Trade Radiators Reviews

4.7 Rating 4,914 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,914 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Excellent service and good price
Helpful Report
Posted 1 year ago
Thank you very much indeed for the excellent feedback! We hope to welcome you back in the future.
Posted 1 year ago
Excellent service.
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Posted 1 year ago
That is great to hear, thank you for the 5 star review!
Posted 1 year ago
Telephone order was with a very helpful lady and delivery driver was polite and helpful. Unfortunately the plumber cannot fit it now until November so I've not seen it yet!
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Posted 1 year ago
That is absolutely wonderful to hear, thank you for the excellent feedback and for choosing to shop with us!
Posted 1 year ago
Have received radiators as ordered, well packaged. No hassle.
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Posted 1 year ago
That is great to hear, thank you for the 5 star review and positive comments.
Posted 1 year ago
Brilliant. First class service.
Helpful Report
Posted 1 year ago
Thank you for the 5 star review and great feedback! We hope to welcome you back in the future.
Posted 1 year ago
Given a 5star review because ,purchse, delivery and the radiator itself are spot on.Still to fit it but everything looks OK.
Helpful Report
Posted 1 year ago
Thank you for your fantastic review, it is much appreciated!
Posted 1 year ago
Good quality towel radiator and quickly delivered
Helpful Report
Posted 1 year ago
We are very pleased you are happy with your new towel rail! Thank you very much for your 5 star review.
Posted 1 year ago
Very happy with all aspects of buying from Trade Radiators and the price and quality of the radiator supplied. I had cause to use the support line and was happy with the response and advice.
Helpful Report
Posted 1 year ago
We are so happy you are pleased with your purchase. Thank you for your positive comments, it is much appreciated.
Posted 1 year ago
Having purchased a stainless steel towel rail & valves from TRADE RADIATORS and received an email confirming the transaction I was amazed to receive a further mail saying a further 42 pounds was required for shipping, (I live on the Isle of Wight) WHY was the transaction approved to start with? A second mail was sent saying the items were out for delivery. Phoning customer services, I was offered a full refund, fine, but I wanted the radiator...Trade Radiators would not honour the original price... The same day two valves arrived !! why send the valves without the radiator? The following day after reluctantly paying, the radiator turned up.. I am appalled a company can accept an order then demand more money, VERY DISAPPOINTED with Trade Radiators.
Helpful Report
Posted 1 year ago
Thank you for your review and apologies you feel this way. We do advise in the delivery information on the website that free delivery only refers to mainland UK. The valves were delivered separately as different brands come from different suppliers, these small items were not subject to an additional courier charge unlike the radiators. Apologies none the less for any inconvenience this has caused you.
Posted 1 year ago
Items delivered as stated within days. Very happy with purchase.
Helpful Report
Posted 1 year ago
Glad to hear it! Thank you for shopping with us, we hope to welcome you back in the future.
Posted 1 year ago
Rad is exactly what we wanted Less than 24hrs from order to delivery can't fault you Rick Jenkins
Helpful Report
Posted 1 year ago
Thank you for the positive review and great feedback Rick. It is very much appreciated!
Posted 1 year ago
Very good product and fantastic delivery. Customer service was excellent checking my order before delivering.
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Posted 1 year ago
Thank you for the wonderful feedback Peter, it's much appreciated. We hope to welcome you back in the future.
Posted 1 year ago
Good, reliable service. Arrived within 2 business days. Would recommend.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review and recommendation, we are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 1 year ago
Execellent product, very fast delivery, great value. 5*
Helpful Report
Posted 1 year ago
That is so great to hear David, thank you very much for the fantastic review. We hope to welcome you back in the future.
Posted 1 year ago
I ordered a curved radiator with dual fuel element all Chrome finish. The package arrived only a couple of days later, everything was exceptionally well protected. There was an issue with the electrical element not working, I contacted Trade Radiators who sent me a Questionnaire via email, (Mainly about ensuring correct installation) I answered that & they made the decision to replace the element under warranty. The new element arrived a day later, that was brilliant service.
Helpful Report
Posted 1 year ago
Thank you for your positive review Albert. Our apologies again about the issue with your product, glad we were able to get this all sorted out for you.
Posted 1 year ago
All good ,product and service !
Helpful Report
Posted 1 year ago
Glad to hear it! Thank you very much for your positive review, it is much appreciated.
Posted 1 year ago
Great product and service, delivered on time, good communication and excellent quality
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Posted 1 year ago
Thank you for your 5 star review Nicola, we are so happy you are pleased with your goods! Thank you for shopping with us.
Posted 1 year ago
Slick, easy to use, fast delivery and very efficient dealing within a small return I had to deal with. Totally hassle free
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Posted 1 year ago
That is wonderful to hear, thank you for the excellent feedback Julian. We hope to welcome you back in the future.
Posted 1 year ago
Ordered three Apollo Roma column rads, one in a colour. The white ones arrived very quickly, the coloured one we didn’t like the swatch sent so TR swapped it for a white one no problem, refunded difference straight away and dispatched the white one for delivery with in two days. Amazing service.
Helpful Report
Posted 1 year ago
Thank you for your 5 star review Adam, it is much appreciated! We are a small business/team here at Trade Radiators so your positive feedback means a lot to us, thank you!
Posted 1 year ago
All arrived and good quality products. Cheers.
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Posted 1 year ago
Delighted to hear it Paul, thank you for your positive review and for choosing to shop with us!
Posted 1 year ago
Trade Radiators is rated 4.7 based on 4,914 reviews