Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for the items to arrive. Ordered over a week ago.”

Helpful Report

Posted 4 years ago

We are really sorry your delivery was late. Delivery delays are not uncommon at the moment due to the COVID crisis which has had a huge impact on logistic networks across the country which most people do understand. We appreciate customers' patience. As with anything, if you contact our Customer service team in the first instance we can look into things for you.

Posted 4 years ago

“1st class service and prompt delivery as always.”

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Posted 4 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Excellent quality and fast and efficient turnaround of orders”

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Posted 4 years ago

Thank you very much Jonathan for the 5 star review and great feedback!

Posted 2 years ago

“Excellent service”

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Posted 4 years ago

Thank you ver much for your 5 star review!

Posted 2 years ago

“Super packaging, prompt shipment, excellent product”

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Posted 4 years ago

Thank you very much for your lovely feedback!

Posted 2 years ago

“Good product , delivered in one day now on and working , would buy from again”

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Posted 4 years ago

We look forward to helping you again in future! Thanks so much.

Posted 2 years ago

“Radiator arrived on time & looked the part. Unfortunately the element for dual fuel (which I had checked WAS the correct one by calling ahead before placing my order) didn’t fit the unit as it was too long. I’m now waiting for the replacement.”

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Posted 4 years ago

Sincere apologies that this happened Heather. The wrong element was accidentally sent with the towel rail and we then sent the correct one to follow. Sorry again for the inconvenience.

Posted 2 years ago

“Excellent product, great price and fast free delivery :-)”

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Posted 4 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Lovely radiator great service”

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Posted 4 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Fast delivery, excellent item. Easy to fit and looks amazing!”

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Posted 4 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Trade rads, its only the best. I have purchased every radiator from there over the past 12 years. Top class”

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Posted 4 years ago

That is amazing to hear Richard and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent service and speedy delivery We will definitively be coming back to you when we renovate the upstairs. thank you”

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Posted 4 years ago

That's fantastic to hear Helen, thank you. We look forward to welcoming you back again.

Posted 4 years ago

“Great communication ; great website and Lovely radiators!! Will use again as I gradually upgrade my home”

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Posted 4 years ago

Wonderful feedback, thanks so much Elaine! We will look forward to welcoming you back again soon.

Posted 4 years ago

“Very happy with the items and great service. Recommended.”

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Posted 4 years ago

Thank you for your recommendation Ryan, we really appreciate your positive feedback.

Posted 4 years ago

“The customer service is fantastic. We had a problem with one of the radiators and they went above and beyond to help. I would highly recommend them as a company and we would certainly buy radiators from them again. Thank you Trade Radiators.”

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Posted 4 years ago

Thank you Clare, we really appreciate your excellent feedback and recommendation. We very much look forward to welcoming you back next time. Thanks for shopping with us.

Posted 4 years ago

“Very quick delivery, no hassle on replacing a part that was damaged”

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Posted 4 years ago

We appreciate the positive feedback, thank you Simon.

Posted 4 years ago

“Amazing professional customer service, I had an issue with one radiator after 7 years and they replaced straight away under the original warranty, notwithstanding the Covid situation,”

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Posted 4 years ago

We really appreciate your feedback and we are glad to have been able to help you.

Posted 4 years ago

“Brilliant delivery. Came in perfect condition . Column radiator looks brilliant”

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Posted 4 years ago

Thanks for your review Bradley, the columns are superb, an excellent choice indeed. Thank you for choosing Trade Radiators.

Posted 4 years ago

“Radiator when arrived was damaged , sent photos of areas and was sent out replacement within 2 days . Replacement fitted and operating ok”

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Posted 4 years ago

Thanks for your review Colin, glad we were able to resolve this for you.

Posted 4 years ago

“Very easy to order and arrived the next day.”

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Posted 4 years ago

Great feedback, thank you Gavin.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews