Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,915 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually found a radiator in the size I wanted for a couple of pounds less- but I have used Trade Radiators before when I was doing my upstairs bathroom, they helped me out when I had ordered the wrong thermostat even though it was my fault, I came back to them because I knew I was getting great customer service, and I knew that the radiators I would get were good quality”

Helpful Report

Posted 2 years ago

Hi Martyn, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Posted 2 years ago

“First class service from order to delivery. Radiator looks great and better price than anywhere else”

Helpful Report

Posted 2 years ago

Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Posted 2 years ago

“Gorgeous looking radiator and the size perfect. Good output of heat. Prompt delivery and very helpful and kind delivery man”

Helpful Report

Posted 2 years ago

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Posted 2 years ago

“I ordered a stainless steel towel radiator and chrome plated angled valves. Rapid despatch, all items arrived in perfect condition. Happy customer.”

Helpful Report

Posted 2 years ago

Thank you Nigel, we appreciate the fantastic review and are glad we could be of service!

Posted 2 years ago

“This radiator is not what I expected, no where on the website did it say this range is TEXTURED. Unfortunately I didn't see this on the box before it was fitted. The size is also wrong, its 550 not 600 high as stated.”

Helpful Report

Posted 2 years ago

Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 2 years ago

“We're very pleased with our stainless steel ladder radiator from Trade Radiators. It is of excellent quality and represents very good value for money.”

Helpful Report

Posted 2 years ago

Thanks for your 5 star review Nicholas! It is very much appreciated!

Posted 2 years ago

“Reina Neval Horizontal Aluminium Designer Radiator, White, 600mm x 1171mm - Double Panel I order this radiator, firstly it is not 600mm it is 550mm, so now I need to decorate. The finish on this is textured, no where on the website does it say this. Unfortunately I was unaware of this until it was on the wall. I have reported this to trade radiators.”

Helpful Report

Posted 2 years ago

Thank you for your review Michelle. Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem. If you have any issues please don't hesitate to contact us. Thank you.

Posted 2 years ago

“it made me happy indeed”

Helpful Report

Posted 2 years ago

That is lovely to hear, thank you! :-)

Posted 2 years ago

“Item well packed and very quick delivery service”

Helpful Report

Posted 2 years ago

Excellent feedback, thank you very much indeed!

Posted 2 years ago

“Quick and efficient service. All ready to be fitted.”

Helpful Report

Posted 2 years ago

Excellent feedback Andrew, thank you very much indeed!

Posted 2 years ago

“Excellent service and the staff were very knowledgeable and I would recommend to anyone.”

Helpful Report

Posted 2 years ago

That's a brilliant recommendation Robert and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Ordered two bare metal radiators on the Thursday, needed them by Tuesday latest. Gave them a call to check it could be done, they were really helpful and said the radiators would be there next day. Good as their word, radiators turned up less than 24 hours later. Plus they are better looking than on the website - fantastic. Really good company to deal with, will use again!”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear Rebecca, thank you for the excellent feedback. We look forward to welcoming you back next time. :-)

Posted 2 years ago

“arrived quickly and good price”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase William, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“good product”

Helpful Report

Posted 2 years ago

We're glad you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Excellent feedback, thank you very much indeed!

Posted 2 years ago

“Excellent services ordered on the Thursday evening received before 9 o'clock Monday morning”

Helpful Report

Posted 2 years ago

Thank you very much for your positive feedback, we really appreciate it!

Posted 2 years ago

“We have polished radiators that we brought from this company a few years ago, had terrible experience with the radiator itself, hard to clean, they started to rust so we had to have them re polished, only for it to happen again! As soon as dust settles it's impossible to get off! They have cost us an absolute fortune and they look terrible!”

Helpful Report

Posted 2 years ago

“Excellent value às always, I did have a slight problem but Jade sorted it very promptly. Good Service would recommend.”

Helpful Report

Posted 2 years ago

Thank you very much for allowing us to resolve your issue. We really appreciate the positive feedback & look forward to welcoming you back in the future!

Posted 2 years ago

“Good prices and smooth delivery. The quality of the radiators was excellent. Well recommended.”

Helpful Report

Posted 2 years ago

We are very happy to hear you love your radiators! Thank you very much for your lovely feedback.

Posted 2 years ago

“Prompt delivery”

Helpful Report

Posted 2 years ago

Thank you very much for your review!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,915 reviews