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Trade Radiators Reviews

4.7 Rating 4,988 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,693
 Metrics Info
4.7
Based on 4,988 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D W KIMPTON
Verified Buyer
“The bathroom radiator was just what we were looking for to update our old one. The price was good and the delivery time was very quick and at no extra charge. The plumber had no issues fitting the new one and said we had brought a good quality radiator. We would recommend this company to anyone. Dave K.”
Helpful Report
Posted 10 years ago
That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Mrs A Short
Verified Buyer
“Great value prices, customer service, quality product delivered the very next day, very satisfied. Highly recommended online retailer with knowledgable staff.”
Helpful Report
Posted 10 years ago
That is wonderful to hear Alice and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
A Jones
Verified Buyer
“A good price and a quick reliable service - would recommend.”
Helpful Report
Posted 10 years ago
A great recommendation Andrea and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
G Lloyd Lloyd
Verified Buyer
“A very professional web-site and if you get problems the staff are lovely. Delivery is fast and mine was trouble-free. I've used Trade Radiators four times now and it's the same experience every time - great - so well done.”
Helpful Report
Posted 10 years ago
Thank you for the wonderful feedback Gwynne, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you
Posted 2 years ago
Mrs J Whistler
Verified Buyer
“Great radiator, very good quality, looks good in our bathroom. Good price and delivery as quoted. Would use again”
Helpful Report
Posted 10 years ago
Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.
Posted 2 years ago
C Cecchini
Verified Buyer
“Absolute pleasure dealing with you as never had any problems rads arrived as detailed. Trust goes a long long way A1 service”
Helpful Report
Posted 10 years ago
That is amazing to hear Carl and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
D K Brown
Verified Buyer
“Very impressed with the wide range of styles and sizes stocked Packaging very secure, and prompt delivery also... Excellent tutorials on YouTube - very helpful! Highly recommended.”
Helpful Report
Posted 10 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
J Arthey
Verified Buyer
“Great price, great product and great delivery advice - would highly recommend this company.”
Helpful Report
Posted 10 years ago
That's a brilliant recommendation Joanna and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
P Allen
Verified Buyer
“On enquiring of my order your staff where very helpful and knowagable to my needs. I felt very asured of the products I was about to recieve from your company and will use you again. Well done to aii your staff and many thanks”
Helpful Report
Posted 10 years ago
We are delighted to hear that Paul, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time
Posted 2 years ago
J Sokol
Verified Buyer
“very efficient, well priced and organised. Thank you.”
Helpful Report
Posted 10 years ago
Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.
Posted 2 years ago
G Tompkins Tompkins
Verified Buyer
“Have bought radiators from traderadiators on three occasions whilst carrying out my home improvements. For value for money and excellent product and service, they can't be beaten.”
Helpful Report
Posted 10 years ago
We are delighted to hear that Graham, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time
Posted 2 years ago
M K.J.Slade
Verified Buyer
“You are aiming to give customers the best possible service. As far as I am concerned, each time that I have bought from you the service could not have been improved. I will be ordering from you again in the future, my updating programme rolls on slowly.I am impressed with the way the goods are packed, no damage so far. Well done.”
Helpful Report
Posted 10 years ago
We are delighted to hear that, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time
Posted 2 years ago
D Howse
Verified Buyer
“Good communication and delivered on time, excellent product”
Helpful Report
Posted 10 years ago
Thank you very much indeed for the 5 star review!
Posted 2 years ago
M L Fowler
Verified Buyer
“Excellent, easy to use website, goods arrived promptly as ordered. I shall be using Trade Radiators in the future. Thank you.”
Helpful Report
Posted 10 years ago
We are delighted to hear that Mark, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time
Posted 2 years ago
B Humphreys
Verified Buyer
“Good very well made fitted great now sorting out rest of house with aveiw to buying four more”
Helpful Report
Posted 10 years ago
Thank you very much indeed for the 5 star review!
Posted 2 years ago
P Shorland
Verified Buyer
“This was the first time I had used your Company and I must say that the service was very efficient and delivered on time which says something today. Your price was good too and the product ( a curved rad.) fitted the bay window perfectly. Thank you, Peter Shorland.”
Helpful Report
Posted 10 years ago
Thank you very much for the positive review and excellent feedback! :-)
Posted 2 years ago
Mrs E Matthews
Verified Buyer
“The radiator itself is lovely no complaints however when told my rad would be with me on the monday I waited in patiently. I called around 4pm to check I was still on for a delivery and was assured it would be with me on that day. When I called about 5pm I was given the courier s number and when I got hold of them they had no record of my delivery booked in with them I called trade radiators back only to then get a voicemail to which I left a message.. The radiator was delivered the next day luckily soneone was home but I had no contact from trade radiators to see if the rad arrived or to apologise for the delay I tweeted too and still no response. Really poor customer service which is disappointing as previously they have been great.”
Helpful Report
Posted 10 years ago
This was a courier system error for which we are truly sorry, the information we gave you was from the couriers themselves so apologies that this had not been up to date.
Posted 2 years ago
C Farr
Verified Buyer
“Excellent company. I have now ordered 3 times from them and the service and knowledge is excellent! Will use again.”
Helpful Report
Posted 10 years ago
Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.
Posted 2 years ago
C Hudson
Verified Buyer
“Delighted with service and quality of goods I bought ,if I need any other items in future ,you are my first choice thank you once again”
Helpful Report
Posted 10 years ago
We are over the moon to hear that Charles, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time
Posted 2 years ago
J Moore
Verified Buyer
“The transaction was faultless. I was given helpful advice when I placed the order and my rads arrived on the promised day.”
Helpful Report
Posted 10 years ago
Thank you very much indeed for the 5 star review!
Posted 2 years ago
Trade Radiators is rated 4.7 based on 4,988 reviews
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