Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,915 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of radiators at really good prices. The website is very user friendly and the staff very knowledgable if you need to ring them.”

Helpful Report

Posted 2 years ago

Thank you very much for the lovely feedback Susan, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great product and speedy delivery”

Helpful Report

Posted 2 years ago

Thank you very much Russ, great to hear you're happy with your purchase and our service.

Posted 2 years ago

“I’ve used Trade Radiators before. So when Plumbnation had let me down with a second damaged replacement rad I knew I could rely on them. The rad was packaged with care and there was little chance of damage. It is now fitted and looks really good, complementing the others in our home. Thank you!”

Helpful Report

Posted 2 years ago

That is super feedback, thank youn Graham. We look forward to welcoming you back next time.

Posted 2 years ago

“Excellent service. Got the size of radiator needed for very small WC which other shops don't sell. It was also delivered very quickly. Would definitely order future items from Trade Radiators.”

Helpful Report

Posted 2 years ago

That’s amazing to hear Steven and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“radiator arrived 2 days later than it supposed to”

Helpful Report

Posted 2 years ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been Justina. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal. We do hope we get another chance to look after you in the future

Posted 2 years ago

“All good. Friendly and efficient Brilliant delivery”

Helpful Report

Posted 2 years ago

Thank you for the super feedback, it's very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very good company,could liase with warehouse better.”

Helpful Report

Posted 2 years ago

Thank you for your positive review Ross.

Posted 2 years ago

“Incredibly quick delivery, the radiator is fab”

Helpful Report

Posted 2 years ago

That is great to hear Catherine, we are delighted that you're so pleased with your purchase. Thank you for the fantastic review.

Posted 2 years ago

“Right radiator came with correct fixings. When pressurised, no leaks, no fire danger.”

Helpful Report

Posted 2 years ago

Thank you very much for the 5 star review.

Posted 2 years ago

“Arrived very quickly, well packed and just as described, Thank you”

Helpful Report

Posted 2 years ago

Wonderful to hear Lorraine, thank you very much for the 5 star review and great feedback.

Posted 2 years ago

“Rads delivered on time, in good condition. Well packed.”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for your 5 star review!

Posted 2 years ago

“I've bought several radiators from this company and have always been very satisfied with the service I received.”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback Barrie. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Just what I required,at a great price.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review Brian.

Posted 2 years ago

“Unfortunately on this last occasion my experience with TR has been very disappointing. The first issue was the totally unreasonable huge price hike on my last purchase in comparison to a similar radiator I purchased in August 2021. On top of this, on installation, I received a faulty thermostatic valve and a faulty bleed valve as shown in image. TA sent me replacements in good time but, I have now to pay the plumber again to come and fit these parts at my cost. I should, in the very least be compensated for the inconvenience. I now have four of your cast iron rad's and plan to purchase another soon as my renovations continue but, may have to look elsewhere for a reasonable price.”

Helpful Report

Posted 2 years ago

Thanks for your review Darren, we have checked your orders and there wasn't a price increase, you purchased a bigger radiator this time which was naturally higher in price than the smaller ones you had previously ordered. Apologies again for the faulty parts, which were replaced right away for you. Sorry again for the inconvenience.

Posted 1 year ago

“Absolutely first class - delivery , price , website and quality of product”

Helpful Report

Posted 2 years ago

Thank you for the amazing feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent service and very prompt delivery”

Helpful Report

Posted 2 years ago

That's great to hear! Thank you very much for the 5 star revew and for choosing to shop with us.

Posted 2 years ago

“Very quick delivery after ordering online, excellent product and service, will definitely used these again”

Helpful Report

Posted 2 years ago

That is fantastic to hear, thank you for the excellent feedback Ted. We look forward to welcoming you back next time.

Posted 2 years ago

“Great quality packaging excellent”

Helpful Report

Posted 2 years ago

Thank you very much for the positive review and excellent feedback Dawn!

Posted 2 years ago

“Excellent product and fast delivery, good customer service as well”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Many thanks to Jade for sorting out small problem very quickly and professionally.Good company to deal with , recommend.”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear, thank you for the excellent feedback Andy. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,915 reviews