Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived next day , easy to order , look amazing , will buy from here again”

Helpful Report

Posted 4 years ago

Brilliant to hear Tony, thank you, we look forward to welcoming you back.

Posted 4 years ago

“Excellent service. Radiators delivered on specified day. Everything looks ok but now waiting for them to be installed.”

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Posted 4 years ago

Delighted you are impressed, thanks Ian.

Posted 4 years ago

“very good service thanks”

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Posted 4 years ago

Thanks for choosing Trade Radiators Alek, we really appreciate it.

Posted 4 years ago

“Very fast and efficient service with a great product at a good price . I recommend this company wholeheartedly .”

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Posted 4 years ago

A brilliant recommendation, thank you Charles, we really appreciate that and hope to welcome you back again soon.

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Justin!

Posted 2 years ago

“Always very happy with these rads also very quick to arrive when you need it”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback Christine! :-)

Posted 2 years ago

“B”

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Posted 4 years ago

Thank you for the 5 star rating :-)

Posted 4 years ago

“Delivery prompt. Product is fantastic.”

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Posted 4 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Very quick and efficient”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Guy!

Posted 2 years ago

“Excellent service”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback Barrie!

Posted 2 years ago

“Trade radiators done get radiators are get small damage on one but reversed it so that side faces the wall so all good great service. Good fair price Quality product”

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Posted 4 years ago

Thanks for your review Kevin. Any issues (including damages) should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.

Posted 2 years ago

“Radiator arrived at the 2nd attempt after the first one got lost. Spoke to two different people on phone, both very polite. Arrived in good condition, well packaged.”

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Posted 4 years ago

Thanks for the review and positive feedback! I am glad we managed to get that sorted for you.

Posted 2 years ago

“Unbelievably quick delivery, ordered on a Tuesday arrived on the Wednesday. Haven't installed yet but the finish/quality looks very good especially with the matching anthracite valves. Have used Trade radiators a couple of times now and will again”

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Posted 4 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“The turnaround from order to delivered was just under 24hrs, even in the challenging situation we face. Thank you!”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“Good selection of radiators in lots of sizes in this case I needed one of the awkward small size radiators and found one at a great price and it was delivered fast, the check out system was easy definitely recommend the company”

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Posted 4 years ago

Thanks for the super recommendation Harrison and for shopping with us. :-)

Posted 4 years ago

“Very helpful during these difficult times received my towel rail very quickly”

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Posted 4 years ago

We really appreciate your positive words Lisa, thank you.

Posted 4 years ago

“Brill !”

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Posted 4 years ago

Perfect, thanks Richard!

Posted 4 years ago

“Well packed , very quick service, good product!”

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Posted 4 years ago

Great to hear, thanks Alan.

Posted 4 years ago

“Delivered on time. Fitted today. Probably not the best quality but a great price.”

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Posted 4 years ago

Thanks for your review Mark. You definitely don't need to worry about quality, hence our impressive 10 year guarantee, our products are built to last and customer satisfaction is our thing. :-)

Posted 4 years ago

“Lovely radiators (their own brand column) and great customer service. I had to change a radiator as it wouldn't fit and the process was quick and easy. My builders lost some brackets and replacements were sent out FOC. Even in COVID times, their responses and actions were quick.”

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Posted 4 years ago

Thank you for your helpful and positive review, we're delighted that you're so pleased shopping with us. The columns are our favourites, incredible value, look superb and give out fantastic heat too. Brilliant choice! Thanks again.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews