Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,911 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and happy to advise on the right product. Many thanks”

Helpful Report

Posted 4 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Ordered cast iron radiators and delivered promptly. Very good customer service, staff very helpful when contacted with questions. Radiators look amazing.”

Helpful Report

Posted 4 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Product looks good and delivery was prompt”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and great feedback!

Posted 4 months ago

“The radiator was just what we were looking for to replace an old radiator and match our other newer ones. The price was great and delivery quick. Just waiting to have it plumbed in.”

Helpful Report

Posted 4 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 4 months ago

“Service and quality excellent would highly recommend and would certainly buy from trade radiators again. Very happy customer 😀”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful review, Andrewina! We're thrilled to hear that you found our service and quality to be excellent. Your recommendation means the world to us, and we're delighted to know you're a happy customer. We're always here for your future radiator needs, so don’t hesitate to reach out anytime! 😊 Best regards, The Trade Radiators Team

Posted 1 month ago

“Very good service”

Helpful Report

Posted 4 months ago

That is great to hear, thank you for the fantastic review.

Posted 4 months ago

“Excellent order fulfilment - everything delivered promptly in shorter timeframes than advertised. Minor cosmetic damage to one item and superb customer service sorting it out within 24 hrs. Plumber is silently cursing my choice, but I'm very happy with Trade Radiators and would highly recommend.”

Helpful Report

Posted 4 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. we hope to welcome you back again in the future.

Posted 4 months ago

“They sent over £200 worth of radiator feet simply thrown in a box with minimal packaging that they were badly chipped on arrival. The solution was to send me some paint that I now have to spend my time painting them.”

Helpful Report

Posted 4 months ago

Hi Dominic, thank you for your review. I am sorry that the feet you ordered arrived damaged. I can see from your order that you contacted us to let us know about the damage and we offered you two solutions, replacements for them all or touch up paint and you opted to go for the paint option which we have agreed to send you as per your request. We were closed for the bank holiday yesterday so that is why we were unable to get back to you until this morning. We do advise to thoroughly check all goods before booking in your plumber so that if anything like this happens we have the chance to rectify it before your plumber is due to arrive. Apologies again.

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review and great feedback!

Posted 4 months ago

“Brilliant radiators light and nice looking quick delivery polite delivery driver top marks all round”

Helpful Report

Posted 4 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Great service”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review and great feedback!

Posted 4 months ago

“Very efficient and prompt delivery”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and feedback!

Posted 4 months ago

“Very happy with product at half the price. They look great and very stylish.”

Helpful Report

Posted 4 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 4 months ago

“Radiator was delivered in good condition on time”

Helpful Report

Posted 4 months ago

Thank you for your review and feedback!

Posted 4 months ago

“Excellent radiators and delivered within 2 days of ordering.”

Helpful Report

Posted 4 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 4 months ago

“Good service”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review and great feedback!

Posted 4 months ago

“Modern stylish radiator supplied swiftly and at a competitive price. They supplied the difficult size I needed without any problem. I would definitely recommend”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“Lovely valves. Dispatched quickly. Royal Mail then held on to them for a week which was frustrating but I phoned Trade Radiators to see if they could chase it with Royal Mail. They said they would look into it and phone back. Call me cynical but I didn’t think anything would actually happen! But the next day I got a call back to say they would be delivered that day, and they were! And in time for the plumber too! Thanks so much!”

Helpful Report

Posted 4 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Absolutely brilliant rad was perfect Delivery and packaging was perfect On time The look is stunning thanks teade raditors”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“Good quality product. Exactly as I required. Very difficult to find small towel radiators for cloakrooms so was particularly pleased trade radiators offered these and a choice too.”

Helpful Report

Posted 4 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 4 months ago

Trade Radiators is rated 4.7 based on 4,911 reviews