Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,945 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use. Had to phone and the service was fantastic.”

Helpful Report

Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Arrived on time, looks ok Will be fitted next week!”

Helpful Report

Posted 3 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Great customer service, thanks”

Helpful Report

Posted 3 years ago

Thank you :-)

Posted 3 years ago

“Great service, great product. Very helpful with all the technical info and lots of choice. Will definitely use again and am more than happy to recommend to anyone. Thanks”

Helpful Report

Posted 3 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great value for money. Answered and dealt with my queries and order amendments with no problems. Would highly recommend.”

Helpful Report

Posted 3 years ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Fantastic service, radiator exactly what we expected and delivered before expected too”

Helpful Report

Posted 3 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“I am still awaiting a missing radiator but I am having to chase you and no one is getting back to me.”

Helpful Report

Posted 3 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 2 years ago

“The service was as warming as their radiators. Look forward to doing business with them again”

Helpful Report

Posted 3 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“All good - Delivery - quality - Thanmks”

Helpful Report

Posted 3 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Excellent packaging, on time, good comms”

Helpful Report

Posted 3 years ago

Thank you very much for the 5 star review and positive feedback! :-)

Posted 2 years ago

“Hassle free and very quick service. Also had everything I needed in one place 5*****”

Helpful Report

Posted 3 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 2 years ago

“Nice and easy to deal with. Good price. Well packaged. No probs”

Helpful Report

Posted 3 years ago

We are delighted that you're so pleased with your purchase Steven, thank you for choosing Trade Radiators.

Posted 2 years ago

“Nice product. Fast delivery.”

Helpful Report

Posted 3 years ago

Thank you :-)

Posted 3 years ago

“Excellent customer service given when purchasing superb raw metal radiator.Great price, excellent quality and delivery was spot on. Staff were extremely helpful and went above and beyond in helping us choose the right product. Would definitely recommend this company and also their super helpful 'you Tube 'videos.”

Helpful Report

Posted 3 years ago

A fantastic recommendation Ruth and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Ordered 3 stelrad radiators received 3 henrad radiators different style to existing radiators 2 of them had bent covers disappointing .”

Helpful Report

Posted 3 years ago

Thanks for your review. Our Stelrad radiators are indeed Stelrad, the range is called Henrad which are manufactured by Stelrad. Any issues (including damages) should be reported to our Customer Service team to allow us the opportunity to replace any damaged parts or items for you. We would have replaced the items right away had we been given the opportunity. Apologies for your inconvenience.

Posted 2 years ago

“Our radiator went missing I had to cancel my plumber and carpet fitter and a replacement can’t be provided! Very disappointed”

Helpful Report

Posted 3 years ago

Posted 2 years ago

“Fantastic service. Nice products and a good range.”

Helpful Report

Posted 3 years ago

That is great to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Radiators are good quality no issues there however the delivery company "Tuffnels" absolutely shocking turned up.on own left pallet radiators on footpath my wife had to drag up drive to get in house , couldn't give me a timeslot when was coming shocking”

Helpful Report

Posted 3 years ago

Our sincere apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 2 years ago

“still not received item”

Helpful Report

Posted 3 years ago

Thanks for your review. On checking your order you didn't reply to our email asking which date you would like for delivery (this is the process for all cast iron deliveries) but after we sent a further email to chase you did get back to us that time and we got you all booked in.

Posted 2 years ago

“Absolutely superb. Great radiators, good communication and quick delivery.”

Helpful Report

Posted 3 years ago

That is wonderful to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,945 reviews