Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,914 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products with fast delivery and customer service to back up. I had an issue with an item I purchased and the customer service team resolved it quickly and efficiently Would highly recommend”

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Posted 2 years ago

That is wonderful to hear Steve. Thank you for the brilliant recommendation, it is very much appreciated!

Posted 2 years ago

“The ordering process is very straightforward, & the delivery was quick & efficient. I have used Trade Radiators before, & will continue to do so in the future.”

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Posted 2 years ago

Thank you for the super feedback, it's much appreciated! We look forward to welcoming you back next time.

Posted 2 years ago

“Excellent service and prompt delivery”

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Posted 2 years ago

Thank you for the review Tony! Very happy to hear you received excellent service and were happy with the delivery process. We look forward to welcoming you back in the future.

Posted 2 years ago

“Wonderful company to deal with, customer service is excellent. Had one issue, I was really impressed with how quickly they sorted it. Great choice of products, very pleased with radiators chosen. Would highly recommend.”

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Posted 2 years ago

Thank you so much for your positive review and lovely comments Camilla! We very much appreciate the recommendation and hope to welcome you back again in the future.

Posted 2 years ago

“Item was lost in transit, I asked them for support, they didn’t help. I contacted them, took them 2 weeks to come back to me…”

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Posted 2 years ago

Thank you for your review. Our sincere apologies that there were issues with the delivery. I can see our customer service team looked into this for you and delivery was made within a week of you reporting the missing goods. Apologies again that your experience was far from ideal.

Posted 2 years ago

“Very good service and prompt delivery”

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Posted 2 years ago

Thank you for the 5 star review Louise. So glad that you were happy with the service and delivery. Thank you for shopping with us.

Posted 2 years ago

“I thought I had done one already. But let me say I can’t criticise anything from placing the order,the delivery process,and the information required-who and when it would deiver.The driver who delivered it and the package it came in. The result is perfect,great radiator,plumbed in and working perfectly. Would recommend you to anyone,(infact that is what I am doing).If I need another radiator,wouldn’t hesitate to use you again.Rgds,John Thompson.”

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Posted 2 years ago

That's a brilliant recommendation and very much appreciated John! So happy to hear that the whole process was a positive experience for you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great website with plenty of details for products which helps inexperienced guys provide exact parts for a tradesman to work with Without hassle so net result replacement all done and working within mins Cheers”

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Posted 2 years ago

Thank you so much for the positive review Frank! So happy to hear that the website was clear and helpful for you! We look forward to welcoming to back in the future.

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you very much for the positive review and excellent feedback Robert!

Posted 2 years ago

“Excellent service, excellent service again.”

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Posted 2 years ago

That is absolutely fantastic to hear, thank you for the great feedback Simon. We hope to welcome you back again in the future.

Posted 2 years ago

“Fantastic service as usual 👏”

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Posted 2 years ago

Wonderful to hear Richard! Thank you so much for the lovely comments and for your continued custom.

Posted 2 years ago

“In all honesty It’s the worst buying or selling experience I’ve had on the internet. I understand that a lot of it was down to the suppliers/couriers but it just felt like one long episode of chucklevision, and in the end I felt sorry for Yasmin to have to try and justify it. I’m going to give the benefit of the doubt and not leave a bad review anywhere else.”

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Posted 2 years ago

We are extremely sorry for this issues that occurred with this order David. The courier service has let us all down here which is not our usual standards at all. Sincere apologies again for the inconvenience.

Posted 2 years ago

“Ordering online was easy and the radiators plus fittings were sent quickly. Many thanks.”

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Posted 2 years ago

Thank you for your positive review Jennifer, it is much appreciated!

Posted 2 years ago

“Easy to order and efficient service.”

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Posted 2 years ago

Wonderful to hear that you found the ordering process easy and efficient. Thank you so much for the positive review.

Posted 2 years ago

“Very very happy with our radiator. Colour is great. Highly recommended Trade Radiators, no fuss or hassle just got the job done.”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase! Thank you for the recommendation, we hope to welcome you back agin in the future.

Posted 2 years ago

“Great service, quick delivery and good quality vertical readiator.”

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Posted 2 years ago

That is wonderful to hear, thank you for the fantastic review!

Posted 2 years ago

“Excellent service No problem at all”

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Posted 2 years ago

Thank you very much for the positive review Melvyn! Very happy to hear that you received excellent service from us. We hope to welcome you back again soon.

Posted 2 years ago

“Great quality,price & service.”

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Posted 2 years ago

Thank you very much for the positive review John!

Posted 2 years ago

“Extremely good service, even though we had a slight issue they sorted it out brilliantly. Customer service amazing and fabulous delivery. Would definitely recommend.”

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Posted 2 years ago

Thank you for the five star review! So pleased to hear that you received amazing customer service. Thank you again for the positive comments and recommendation.

Posted 2 years ago

“Brought a radiator 4 months ago and only just put it up, when I was filling it up I noticed there was air coming out, so checked the top of the radiator and realised it had a dent in it. So got straight onto them and Kimberley was more than happy to help and is sending out a replacement radiator but not the same as the double isn’t in stock, also refunding me the difference. There was no issue whatsoever and was more than happy to help! Definitely worth 5stars!!! Thank you so much.”

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Posted 2 years ago

Thank you very much for the positive review Andy. So happy to hear we were able to get this sorted quickly for you! Our apologies again for any inconvenience that was caused. We hope to welcome you back again in the future.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,914 reviews