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Trade Radiators Reviews

4.7 Rating 4,912 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,912 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Smooth transaction. Excellent delivery times and returns policy.
Helpful Report
Posted 11 months ago
Thank you for your 5 star review and positive feedback Emma, we really appreciate it!
Posted 10 months ago
Very efficient with dealing with customers kept me informed when my item would be back in stock and promptly delivered to me
Helpful Report
Posted 11 months ago
We appreciate the positive feedback Robert, thank you for shopping with us! We hope to welcome you back in the future.
Posted 10 months ago
I choose the new Bathroom Towel Radiator on-line and found it very easy to find the item that I wanted and the price was very competitive. When I received it, it was very well packaged and in good condition, I bought it to replace and existing Chrome Towel Radiator the same size and it fitted perfectly without any problems at all. Thanks for a quality product.
Helpful Report
Posted 11 months ago
Glad you are happy with your purchase! Thank you for choosing Trade Radiators, we hope to welcome you back in the future.
Posted 10 months ago
Had slight problem with paint finish which was sorted by Amanda in customer services. Would highly recommend Trade Radiators for exceptional all round service from start to finish.
Helpful Report
Posted 11 months ago
That is wonderful to hear, your positive feedback and recommendation is very much appreciated, thank you!
Posted 10 months ago
Great service and good choice of rads
Helpful Report
Posted 11 months ago
Thank you for your positive review Richard, we really appreciate it!
Posted 10 months ago
Fantastic customer service team.
Helpful Report
Posted 11 months ago
Thank you so much for your 5 star review. We are a small business/team here at Trade Radiators so this really means a lot to us!
Posted 11 months ago
Great radiator at a good price, easy to fit and looks great, fast delivery.
Helpful Report
Posted 11 months ago
So glad to hear you are happy with your purchase Anthony, we really appreciate your positive feedback! Thank you for choosing Trade Radiators!
Posted 11 months ago
Good service, it wasn’t clear to me that we needed to purchase valves separately, perhaps those could be added as suggested items. Other than that they were great
Helpful Report
Posted 11 months ago
Thank you for your positive review, apologies if this was not clear. We hope to welcome you back in the future.
Posted 10 months ago
Acurate discription, Very well packed and very good radiator. Thank You.
Helpful Report
Posted 11 months ago
We are so pleased you are happy with your purchase from us Peter. Thank you for your 5 star review!
Posted 11 months ago
Speedy delivery
Helpful Report
Posted 11 months ago
Thank you for your 5 star review Mark!
Posted 11 months ago
Good prices, stock availability, delivery times and with excellent customer service. Faulty goods were replaced quickly and efficiently. Would definitely use again
Helpful Report
Posted 11 months ago
Thank you for your positive feedback, it is much appreciated! Apologies again for any inconvenience, glad we were able to get this resolved quickly for you! We hope to welcome you back in the future.
Posted 11 months ago
It's been fitted only a week now , working absolutely fine. Delivery and packaging was excellent
Helpful Report
Posted 11 months ago
Thank you for your 5 star review and positive feedback, we are so pleased you are happy with your purchase!
Posted 11 months ago
Fast efficient service
Helpful Report
Posted 11 months ago
Thank you for your five star review Colin, it is much appreciated!
Posted 11 months ago
Recently purchased a cusrom curved radiator fro Trade Radiators. The service was excellent from start to finish. Communications were first class and delivery on time by a pleasant courier. The radiator looks great and is of good quality. Definitely would recommend and will make further purchases.
Helpful Report
Posted 11 months ago
We are delighted you are so pleased with your purchase Fred. Thank you for your fantastic review and recommendation, we look forward to welcoming you back in the future!
Posted 11 months ago
Great radiator that you delivered to us and on time too. Thanks. Will recommend!
Helpful Report
Posted 11 months ago
That’s amazing to hear Alastair, thank you for your positive comments. We are a small business/team here at Trade Radiators so this means a lot to us!
Posted 11 months ago
My towel rail and electric element arrived in good time as discribed. I had trouble pairing the Wifi enabled thermostat, but all good now.
Helpful Report
Posted 11 months ago
Thank oyu for your 5 star review Mark, it is much appreciated. Please do get in touch with the customer service team if there is anything further you require help with.
Posted 11 months ago
Nice service from start to finish with helpful, knowledgeable customer service and a polite, prompt and careful delivery partners. Our cast iron radiator is beautiful too!
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Posted 11 months ago
We are thrilled you are happy with your new radiator! Thank you for your fantastic feedback, we really appreciate it!
Posted 11 months ago
Good quality towel radiator, delivered on time. I Always use trade radiators, they have never let me down.
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Posted 11 months ago
Your positive feedback and continued custom is very much appreciated, thank you. We look forward to welcoming you back again.
Posted 11 months ago
Great product, good price, very quick delivery, recommended.
Helpful Report
Posted 11 months ago
We are so delighted to hear this Ian, thank you for your positive comments and recommendation. We are a small business/team here at Trade Radiators so this really means a lot to us!
Posted 11 months ago
Not plumbed in yet but hung on the wall ... looks great, hopefully gives loads of heat out as per spec. Ordering and delivery was easy and very quick.
Helpful Report
Posted 11 months ago
Glad you're happy with your purchase David, thank you for choosing Trade Radiators!
Posted 11 months ago
Trade Radiators is rated 4.7 based on 4,912 reviews