Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,988 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a good product at a great price, fast delivery with no problems 10/10”

Helpful Report

Posted 9 years ago

Thanks for the 5 star review and positive feedback Jason!

Posted 2 years ago

“Excellent service - telephone very busy when I rang but email and an early morning call worked. Quick delivery and radiator packed very professionally. Telephone advice quick and clear. John hewitt”

Helpful Report

Posted 9 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“As a project manager in home renovations I only use companies and products that I can rely on to deliver quality products at a good price. Trade radiators tick all the boxes. As a bonus they are nice people.”

Helpful Report

Posted 9 years ago

That is so lovely to hear Pauline, very much appreciated, and right back at ya! :-) We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“We at Newhaven Plumbing Services ordered online & obtained your advertised Stainless Steel 1200 x 600 Ladder Towel Rail early June 2015. With your experienced Sales Staff, It was a simple process & delivery as promised arrived well within the time stipulated. On arrival, and at the correct address, although the cardboard box packaging had encountered some small damage, as expected the product & contents themselves were unscathed. When preparing & fitting the Ladder Towel Rail wall brackets onto the Towel Rail, we found the securing bolts 2. 5mm slightly too long, meaning that when the bolts securing the tubular distance wall brackets too the Towel Rail itself where tightened, the end of each bolt thread began to impede against & into the surface of the Towel Rail upright tubing. However, having years of knowledge & experience with these types of conundrums, we quickly resolved the problem by introducing / sliding a small washer under each bolt head, before fitting, reducing the length of each bolt, in order to prevent that to which we found occurring. Having installed & connected the New Ladder Towel Rail to the existing Central Heating System, on refilling we were sure to install, a good amount of the correct type MIXED METALS ANTI CORROSIVE INHIBITOR FLUIDS as instructed & advised by trade radiators WARRANTY guide lines. Since the installation, we continue to receive both compliments & praise from our customers, on both the appearance, quality & efficiency of your Stainless Steel Towel Rail product, which has now been installed for some time, within a disabled type Shower enclosure /wet room. Excellent Service ... Excellent product ! Thanks trade radiators.”

Helpful Report

Posted 9 years ago

We are delighted that you're so pleased with your purchase Chris, thank you for choosing Trade Radiators.

Posted 2 years ago

“Good range and competitive prices. Very efficient with ordering and delivery. Very impressed, this is where I'd go initially when looking for a radiator.”

Helpful Report

Posted 9 years ago

We are delighted to hear that Derek, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back again.

Posted 2 years ago

“I needed my Radiator quickly and thats what I got - it arrived next day in time for my plumber to install.”

Helpful Report

Posted 9 years ago

Thank you for the 5 star review and great feedback, we're delighted that you're happy with your purchase and hope to welcome you back again in the future.

Posted 2 years ago

“Ordering was simple. Radiator was delivered promptly, well-packed and in mint condition. The price was extremely good for a quality product. All in all, great service and value. I'd certainly recommend Trade Radiators to others.”

Helpful Report

Posted 9 years ago

That's a brilliant recommendation Andrew and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“I ordered a curved radiator for under my bay window and it is perfect. Great service and delivery would definitely use them again”

Helpful Report

Posted 9 years ago

We are delighted to hear that Margaret, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.

Posted 2 years ago

“Recently bought a small item and it was delivered very quickly. Also bought some radiators a few years ago, happy with the quality , prices and design. Will use this company again .”

Helpful Report

Posted 9 years ago

We are delighted to hear that Sandrine, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.

Posted 2 years ago

“Outstanding service nothing was too much trouble. Highly recommended.”

Helpful Report

Posted 9 years ago

Thanks for the 5 star review and positive feedback John!

Posted 2 years ago

“Great products Ordered on the Monday delivered on the Wednesday with a smile and a great price. Will pass on to friends and family.well done Seanwallett”

Helpful Report

Posted 9 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“This relates to my recent order for the Deco Bar Satin: 1595mm x 500mm and related valves (MN16FT40129681). Service and delivery were quite good, although part of the order was omitted from the first delivery and I had to phone up about it - it was sent separately, promptly, with apologies. The product itself is now installed, but it is not perfect. Our plumber found that it was slightly distorted and therefore difficult to line up squarely, but said that this is not unusual with stainless steel radiators - evidently they are difficult to manufacture? If so this could perhaps also account for the slight ripple effect in some of the horizontals, and the fact that the spacing of them is very slightly uneven in places. Anyway, our plumber has done his best with it and it's more or less OK, but I'm afraid that for the above reasons I can't give a very enthusiastic review.”

Helpful Report

Posted 9 years ago

Thanks for your review Julia. Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem. Any issues should be reported to our Customer Service team to allow us the opportunity to rectify this for you which we would do right away. All items should be 100% perfect so we would have preferred to send you a new radiator and would have done so had we been given the opportunity. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 2 years ago

“Just as advertised and very quick delivery. Not installed the rad yet, but the large diameter bars will give off loads of heat from a compact unit. glad I found it.”

Helpful Report

Posted 9 years ago

That is great to hear Nicholas and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very good and helpful. thanks”

Helpful Report

Posted 9 years ago

Thank you for the 5 star review and great feedback, we're delighted that you're happy with your purchase and hope to welcome you back again in the future.

Posted 2 years ago

“I ordered a new stainless steel bathroom towel radiator and it arrived the next day, which surprised me as I didn't order until late afternoon. The unit was well packaged for delivery. The radiator is very good quality, looks smart and throws out a lot of heat. The bars get extremely hot which would be a concern with young children though. A very pleasant company to do business with and I've recommended them to friends.”

Helpful Report

Posted 9 years ago

A fantastic recommendation Tricia and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Looks and works great, prompt delivery”

Helpful Report

Posted 9 years ago

Thank you for the 5 star review and great feedback, we're delighted that you're happy with your purchase and hope to welcome you back again in the future.

Posted 2 years ago

“just want to say what a brilliant service. And the radiators were absolutely superb client was very happy thanks again”

Helpful Report

Posted 9 years ago

We are delighted to hear that, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We hope to welcome you back again in the future.

Posted 2 years ago

“Towel rail looks great and is super quality. Speedy delivery and well packaged”

Helpful Report

Posted 9 years ago

Thank you for the 5 star review and great feedback, we're delighted that you're happy with your purchase and hope to welcome you back again in the future.

Posted 2 years ago

“I needn't have worried that the price paid for the 3 Saturn column radiators and 2 own brand flat panel radiators seemed low and that the look / quality might be compromised. Great value for money and, once the plumber had put the columns the right way up they worked perfectly when we turned the system on yesterday. Customer service was strong - when we needed to change the order after delivery it was no problem with the items being swapped the next day. So good value, good quality and good service.”

Helpful Report

Posted 9 years ago

That is amazing to hear David and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“High quality product at a competitive price. Delivery times as promised. No hassle purchase. Will definitely use again”

Helpful Report

Posted 9 years ago

We are delighted to hear that Michael, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,988 reviews