Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,946 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 1st February 2025

V Customer

Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online with no fuss and delivery arrived exactly when scheduled - already placed a second order”

Helpful Report

Posted 4 years ago

Thank you Nick that is amazing to hear and very much appreciated.

Posted 2 years ago

“Quick dispatch and good price and service”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 2 years ago

“Good quality at a reasonable price, all delivered next day included in the price. Used twice and will use again. Thank you!”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review! We’re thrilled that you were satisfied with our services. Your feedback is appreciated :-)

Posted 2 years ago

“Radiator arrive at time stated, well packed and secure. Once opened was surprised by the quality of the product. After fitting this radiator, it lived up to expectation. Thank you for a good product at a good price.”

Helpful Report

Posted 4 years ago

Thank you for the excellent feedback Paul, it's much appreciated.

Posted 2 years ago

“Really good quality radiator. I think it actually looked better than the marketing picture. Delivery was quick and on time”

Helpful Report

Posted 4 years ago

We always enjoy hearing what our customers have to say, Charlotte! We’re glad we could be of service and appreciate the kind words!

Posted 2 years ago

“Had a great experience with Trade Radiators yesterday. Had a problem with a radiator bought from them THREE years ago, they were apologetic, asked a few questions and called me back the same day. They didn't just replace the radiator but upgraded to a product better suited to my needs at no addition cost. To top it all they delivered the very next day. They say you find out what real customer service is only when you have a problem. Trade Radiators excelled - cheers to the lass who made my day!”

Helpful Report

Posted 4 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Good quick delivery . Good radiatior at a reasonable Price , fittings needed some shopping down and adjusting but all in all good”

Helpful Report

Posted 4 years ago

Thanks for your review, it is much appreciated.

Posted 2 years ago

“I found the radiator I wanted almost immediately at Trade Radiators unfortunately it was not due in until 8 October. So I searched the internet for a comparable radiator and became extremely frustrated as on a number of competitors web sites where the site indicated stock on trying to add the item to the basket was informed it was out of stock. I decided to wait for the stock at Trade Radiators. I’m really glad I did, the stock appeared on the day it was supposed too, the transaction went smoothly and I received the radiator in record time, The product is of good quality and a good price. Not only am I impressed but the wife is as well and that takes some doing. Great experience all round.”

Helpful Report

Posted 4 years ago

That is amazing to hear Martin, I am glad both you and your wife were impressed! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“The carriers did not phone to say when they would deliver, just turned up, lucky we were I.”

Helpful Report

Posted 4 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 2 years ago

“From ordering to delivery was exellent”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Gail, we really appreciate it :-)

Posted 2 years ago

“Bought a couple of vertical anthracite column rads with matching anthracite valves. Easy, straight forward purchase and very fast delivery. Generally very pleased with product, nice design and seems robust. Small gripe....and it is small. The lower set of wall brackets are partially sprayed/galvanised metal colour which seems odd when the ones at the top of the rad are sprayed fully anthracite. The lower set are visible through the rad and from the side so I personally think they should match the radiator colour that you order? Most people who order these style of rads are doing so for the aesthetics so the mismatch brackets are slightly disappointing.”

Helpful Report

Posted 4 years ago

Thank you for your review Karen. I do wish you would have contacted us about that and we could have sent you out a pot of paint so they would match or had a new set of valves sent out to you. I am glad you were happy with the radiators :-)

Posted 2 years ago

“Easy to use web site for online ordering. Exceptionally quick delivery, radiator arrived next day, product as described and good quality.”

Helpful Report

Posted 4 years ago

Thanks Louise. We’re thrilled that you were satisfied with our services. Your feedback is appreciated.

Posted 2 years ago

“not fitted yet but seems good quality and looks good”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback Tony!

Posted 2 years ago

“We ordered a column radiator and some valves, both arrived quickly and in perfect condition. Very happy with the products themselves, great quality and look lovely. Would be even better if Palletline could provide 2 hour delivery slots on the day.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review and positive feedback Colin!

Posted 2 years ago

“First class, on time and complete.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review Steve, it is much appreciated!

Posted 2 years ago

“Excellent experience with this website would definitely recommend any At good prices.”

Helpful Report

Posted 4 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Trade radiators have a massive range to choose from. I liked the fact that you could search by pipe centres, as well as width and height. The ordering process is very easy and delivery is really fast.”

Helpful Report

Posted 4 years ago

Thank you for the excellent feedback Philip, it's much appreciated.

Posted 2 years ago

“Radiator feels good quality and delivery was quick but a bit disappointed with the flimsy plastic fixings that came with it. Hope they're strong enough to hold it.”

Helpful Report

Posted 4 years ago

Thank you for the review and feedback James.

Posted 2 years ago

“Our delivery never showed up on day assigned. No communication from your company. I called twice, no update. We waited in all day. I called the next morning as no one got in touch as promised, whilst still waiting for an update the radiators arrived! I called to ask for some sort of compensation.... “I’ll ask a manager and get back“..., unsurprisingly they never called me back, disgusting. The fittings in the rads are shocking too, the bolts holding on the brackets won’t secure!! Avoid this company!!!!”

Helpful Report

Posted 4 years ago

Posted 2 years ago

“I have bought from Trade Radiators many times. They have a great selection of different styles and heat outputs for every application. Always carry plenty of stock, quality products at great prices with quick delivery.”

Helpful Report

Posted 4 years ago

That is amazing to hear and very much appreciated David. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,946 reviews