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Trade Radiators Reviews

4.7 Rating 4,945 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,681
 Metrics Info
4.7
Based on 4,945 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"
Verified Buyer
“Beautiful radiators at a great price. Excellent customer service.”
Helpful Report
Posted 3 years ago
Wonderful feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Buyer
“Clear and well laid out website, good product range, well packaged product which was delivered promptly. Definitely a company I would use again.”
Helpful Report
Posted 3 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 2 years ago
"
Verified Buyer
“To be fair I'm impressed with this company and their communication. BUT seriously they need to change their courier . I'll just say it's the green one . Awful service and cost me dearly”
Helpful Report
Posted 3 years ago
Sorry that the delivery wasn't ideal but fantastic that you're so impressed with our service, thank you.
Posted 2 years ago
"
Verified Buyer
“Chrome towel excellent value and first class service”
Helpful Report
Posted 3 years ago
Great feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Fantastic service, well packaged, arrived on time”
Helpful Report
Posted 3 years ago
Great feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Buyer
“Issues with couriers through no fault of Trade Radiators but dealt with by TR quickly, efficiently and with no fuss. Great customer service”
Helpful Report
Posted 3 years ago
Fantastic that you're impressed with our service, we are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“happy with products”
Helpful Report
Posted 3 years ago
Thank you :-)
Posted 3 years ago
"
Verified Buyer
“A great product, arrived on time and very competitively priced. I'll definitely use Trade Radiators again”
Helpful Report
Posted 3 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 2 years ago
Anonymous
Verified Buyer
“My new radiator is still boxed I am waiting for the Plumber to hang it once he has done so I will Gladly write a review.”
Helpful Report
Posted 3 years ago
Thank you very much for the positive review and feedback!
Posted 2 years ago
"
Verified Buyer
“Easiest 5* to give - great service, we rang first to check that the radiators were actually in stock as ordered some from another site saying in stock, but actually not. Confirmed next day delivery and next day delivery it was, with updates all the way from the courier. The radiators are great quality, really stylish - will be using this company again and recommending them to anyone who wants a stylish product at a sensible price.”
Helpful Report
Posted 3 years ago
Fantastic that you're impressed with our service, we are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Great radiators that arrived really quickly.”
Helpful Report
Posted 3 years ago
Thanks for the 5 star review and positive feedback!
Posted 2 years ago
"
Verified Buyer
“Very pleased, excellent paint and general finish and generally happy with the kit. Not yet plumbed but overall very pleased. Fast delivery and very well packaged.”
Helpful Report
Posted 3 years ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 2 years ago
"
Verified Buyer
“Fabulous service and great product. I will be using this company again - 100% happy.”
Helpful Report
Posted 3 years ago
That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Great service, delivered ahead of the projected date.”
Helpful Report
Posted 3 years ago
That is good to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Decided to buy from Trade Radiators because they offered next day delivery. It took a few days. Ordering wasn’t great either as I had to call to check whether it was in stock as site giving conflicting messages.”
Helpful Report
Posted 3 years ago
Apologies for the delivery delay, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.
Posted 2 years ago
J Birchley
Verified Buyer
“Great products, very efficient delivery, easy to contact.”
Helpful Report
Posted 3 years ago
That is amazing to hear Jack and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Ordering was ok we had one radiator arrive within 2 days still waiting on the other two, which should be here this week I hope”
Helpful Report
Posted 3 years ago
Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.
Posted 2 years ago
M Hook
Verified Buyer
“Radiator delivered the next day. Excellent service”
Helpful Report
Posted 3 years ago
Thanks for the great feedback and 5 start review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Trade radiators were super helpful, everything came on time with accurate schedules, quick delivery and in good condition.”
Helpful Report
Posted 3 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
C McNeil
Verified Buyer
“I would like to thank Amanda who was very friendly and helpful and always called me back with updates. Just a shame that the radiator was the wrong colour.”
Helpful Report
Posted 3 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Sorry about the initial colour error.
Posted 2 years ago
Trade Radiators is rated 4.7 based on 4,945 reviews
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