Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,911 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to do a 1 and a half hour round trip to collect the rad from the courier depot... which is in Baldock! The rad is ok... but will not use again while they employ this shambles of a courier.”

Helpful Report

Posted 4 months ago

Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem with delivery. Any issues should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you which we would do right away. We would have preferred to have the delivery issue sorted so you didn't have to collect and we would have done so had we been given the opportunity. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 4 months ago

“We started using Trade Radiators as a result of our daughters recomendation. We love the traditional look of the column rads, the first set were delivered quickly and now installed and look perfect. The second batch of two has arrived safely, securely pacakged and we are now ready for our plumber to fit. There is at least one more order to come, we are really pleased.”

Helpful Report

Posted 4 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 4 months ago

“Excellent range of radiators and excellent service”

Helpful Report

Posted 4 months ago

Excellent feedback, thank you very much indeed!

Posted 4 months ago

“Great service, good communication ,prompt delivery and a great product”

Helpful Report

Posted 4 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Great service would definitely recommend. Goods arrived on time and superb quality”

Helpful Report

Posted 4 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 4 months ago

“AAAAAAAAAA+”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review and great feedback!

Posted 4 months ago

“Had a small issue with first radiator, one email to them later, it was sorted , next day delivery and collection of other one. Really good experience. Would recommend these to anyone. Very good price on radiator to.”

Helpful Report

Posted 4 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 4 months ago

“Easy to order, fast delivery and good technical back up”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“prompt, efficient service and quality products.”

Helpful Report

Posted 4 months ago

Thank you for the 5 star review and great feedback!

Posted 4 months ago

“Not impressed. Radiator looked great, the plumber is here to hang it but when the element is screwed into the side we wanted, it is facing the wall ! seriously?? I was told it fits on both when I bought it. I would be sending it back but we can't waste any time and the plumber can't come back for months. So we've had to put it on the wrong side which faces the correct way and have the wire going accross.”

Helpful Report

Posted 4 months ago

“Very smart and functional bathroom towel/radiator. Arrived very quickly.”

Helpful Report

Posted 4 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 4 months ago

“Super, quick service, very prompt delivery. Good quality product.”

Helpful Report

Posted 4 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 4 months ago

“Thank you your expedited, efficient service. Goods received as expected.”

Helpful Report

Posted 4 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 4 months ago

“Fast and efficient service and a great product. The instructions could be more in depth, specifically on how many supports are required/recommended for each radiator.”

Helpful Report

Posted 4 months ago

Thank you for the review and feedback! I will certainly pass that feedback over to our warehouse.

Posted 4 months ago

“Great company to deal with, excellent communication and delivered when promised, the delivery driver even brought it up to our third floor apartment.”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“i actually got to talk to a lovely lady on the phone as i was having trouble with my order, all sorted, fantastastic service.”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“Although I had to change the radiator (nothing to do with the product) they responded promptly and picked up and refunded quickly.”

Helpful Report

Posted 4 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We hope to welcome you back again in the future.

Posted 4 months ago

“very efficient service prompt delivery, very happy.”

Helpful Report

Posted 4 months ago

Thank you very much for the positive review and excellent feedback!

Posted 4 months ago

“Beautiful radiator. Absolutely delighted. Colour magnificent. Every part of the process was brilliant. Andrea and Kim in customer service were wonderful, helpful and knowledgeable. The delivery driver was great too. Can’t wait to use them again. Yes I would genuinely recommend this supplier.”

Helpful Report

Posted 4 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

“Great prices and rapid delivery. Item not yet fitted but Trade Radiators were the most competatively priced option by far. Sales team answered all of my questions by telephone before I placed my order. Delivery slot notified and item arrived on-time. Cant ask for more.”

Helpful Report

Posted 4 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 4 months ago

Trade Radiators is rated 4.7 based on 4,911 reviews