Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the radiators when they said they would be there. Both now up and running, the tall aluminium rad is trendy and looks good. Well priced and good service what more do you want. Would recommend and this is the second time I have used this company.”

Helpful Report

Posted 4 years ago

Thanks for your 5 star review Kevin and thank you for choosing Trade Radiators, we hope to welcome you back again in the future.

Posted 2 years ago

“Your service was prompt and efficient . However your affiliate Delivery company was disappointing. The delivery driver informed my partner he was unable to bring the radiator to the door step which I’m sure you will find to hear is disappointing for a ‘delivery driver ‘. fortunately our helpful decorator stepped in and saved the day and brought the item by himself to our property. No harm but may help for feedback for the delivery company .”

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Posted 4 years ago

Glad you're happy with us Benjamin, thank you. Couriers aren't insured to go onto customer property and although most go above and beyond a small few won't, sorry about that.

Posted 2 years ago

“No hassle, next day delivery and very helpful staff. Thank you”

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Posted 4 years ago

Glad you're happy with your purchase Mariyam, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“I ordered my radiators on a Monday and they were delivered on the Wednesday so excellent in that respect, I have not undone the packaging yet but have been assured that if there is anything wrong it will be rectified and have no doubt that is exactly what will happen. Delivery guy was very helpful, would totally recommend.”

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Posted 4 years ago

Thank you very much for the positive review and excellent feedback! :-)

Posted 2 years ago

“Radiator and valves delivered the day after ordering - amazing service considering the current times. Good choice on the website, excellent value and very pleased with the quality - just had it fitted today and it looks great!”

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Posted 4 years ago

That is brilliant to hear Amanda and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“First class service all round.”

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Posted 4 years ago

Thank you very much for your 5 star review!

Posted 2 years ago

“Great quality and at an extremely good price. Best bit was the delivery was fast to.”

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Posted 4 years ago

Thank you very much Craig for the 5 stars and great feedback!

Posted 2 years ago

“The towel radiator I ordered was badly damaged when it arrived. However, An alternative was supplied and arrived the next day. It's now fitted and looks great. Thanks to Samantha for resolving the problem so quickly. I would recommend Trade Radiators for their excellent after sakes service.”

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Posted 4 years ago

A super recommendation Julie and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Absolutely spot on , fast delivery, well packaged, perfect.”

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Posted 4 years ago

Thank you for the lovely feedback!

Posted 2 years ago

“Website kept asking if I needed an electric thermostat for the radiator when in fact it had one ....and then again when I placed the order, it was still offering the option, so had to ring and clarify it definitely was included!! Apart from that very straightforward. Would defo recommend”

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Posted 4 years ago

Thank you for your feedback, we look forward to welcoming you again in future!

Posted 2 years ago

“Fast efficient service quality radiator”

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Posted 4 years ago

Lovely review thank you very much!

Posted 2 years ago

“They appear great radiators but they haven’t been installed yet”

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Posted 4 years ago

Thank you for your review!

Posted 2 years ago

“Excellent seller, very quick delivery. The aluminium radiator that we bought is very light compared with other radiators. We didn't start using yet, the bathroom is still being refurbished. Very please with the purchase. Definitely recommend Trade Radiators.”

Helpful Report

Posted 4 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“excellent, just as ordered, well packed, prompt delivery”

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Posted 4 years ago

We are delighted to hear you are happy with your products! Thanks so much for the review.

Posted 2 years ago

“Great product and excellent service, I will definitely shop with you again.”

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Posted 4 years ago

Glad you're happy with your purchase David, thank you for shopping with us.

Posted 2 years ago

“No hassle very pleased with the product would use again.”

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Posted 4 years ago

That is absolutely fantastic to hear Richard, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 2 years ago

“Good price & service, radiator delivered on time without damage.”

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Posted 4 years ago

We are glad to hear you are happy with the service provided! Thanks so much.

Posted 2 years ago

“Customer service staff very helpful.”

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Posted 4 years ago

Thank you so much for your brilliant feedback!

Posted 2 years ago

“Fantastic great service, thank you”

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Posted 4 years ago

Thank you for your 5 start review!

Posted 2 years ago

“Excellent product and service. Even in these challenging times for businesses, this was delivered within 4 days. Well done.”

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Posted 4 years ago

That is amazing to hear Tina and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

Thank you so much for your kind review! We look forward to welcoming you back in the future.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews