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Trade Radiators Reviews

4.7 Rating 4,941 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good price, easy on line ordering, quick delivery and excellent communication. Very pleasant delivery man, and everything in good order. Would highly recommend.
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Posted 2 years ago
What an amazing review, thank you Andrew! We hope to welcome you back soon.
Posted 2 years ago
Great quality radiator & valves at very competitive price. Very fast delivery too! Would highly recommend to anyone.
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Posted 2 years ago
Thank you so much Paul, that is great for us to hear, we are a small business/team so this genuinely means a lot, thank you!
Posted 2 years ago
Really good radiator for our revamped bathroom - was really well packaged and now looks good and performs great.
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Posted 2 years ago
We are delighted that you're so happy with your purchase Allen, thank you for choosing Trade Radiators.
Posted 2 years ago
Excellent service, arrived on time
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Posted 2 years ago
Thanks for your 5 star review Andrew and thank you for choosing Trade Radiators, we hope to welcome you back again in the future.
Posted 2 years ago
Ordering and delivery was excellent. Very pleased with radiator purchased. Thanks.
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Posted 2 years ago
Fantastic to hear, thank you for choosing Trade Radiators!
Posted 2 years ago
Excellent service, as usual.
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Posted 2 years ago
Great to hear, thank you so much for the 5 stars!
Posted 2 years ago
Fantastic service thank you
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Posted 2 years ago
Thank you very much Mark, glad you're happy shopping with us.
Posted 2 years ago
Excellent
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Posted 2 years ago
Thank you very much indeed for the 5 star review Julia :-)
Posted 2 years ago
The radiator has yet to be fitted, but I am pleased with its appearance and the service provided.
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Posted 2 years ago
Thank you for your positve feedback, much appreciated!
Posted 2 years ago
Ordered a set of Trv’s, easy order on website, delivery was quick and easy to track. So far so good. Just have to get round to fitting.
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Posted 2 years ago
Thank you very much for the lovely 5 star review! :-)
Posted 2 years ago
The service was extremely quick and they were helpful on the phone but having warned me that the radiator was heavy and the delivery did not include bringing it into the house, they unexpectedly delivered a day early when I was on my own for the day. The driver rang the bell and left the radiator outside. I did not even see the driver, so he wasn't even sure if there was anyone home. I am 75 years of age with a back problem and I had to struggle on my own to get it up the steps into the house. I had arranged to have someone assist me on the planned delivery day but not the day before.
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Posted 2 years ago
Apologies for any mix up Robert. Thank you very much for your positve review.
Posted 2 years ago
OMG AMAZING . Such quick service Fantastic service and support throughout . Product looks great quality , havnt put it on as yet !!
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Posted 2 years ago
What a fantastic review, thak you so muck Jane! :-)
Posted 2 years ago
Always been great to deal with - rapid shipping, and ACTUAL customer service when you need it. We had to return one radiator (Our fault, wouldn't fit). They quickly provided a path to get the radiator picked up with minimal fuss.
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Posted 2 years ago
Wonderful 5 star review Jim. Thank you for sharing your positive experience.
Posted 2 years ago
Excellent service and what look like good quality items. Rapid delivery and friendly advice.
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Posted 2 years ago
Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.
Posted 2 years ago
Ordered the valves and piping for our new radiator miday and received the good dead on 24 hours later . Excellent service and also great on team chat line who are there with support . Really impressed thank you 😊
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Posted 2 years ago
Thank you so much for the lovely review. It is much appreciated!
Posted 2 years ago
Received the radiator, but when trying to mount it we noticed a small scratch on it. We have repaired it otherwise the customer service was very good.
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Posted 2 years ago
Thank you for the positive review Avtar.
Posted 2 years ago
Bought a vertical radiator at a very competitive price. It's not installed yet but it looks great quality.
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Posted 2 years ago
Thank you for the 5 stars Stephen! Glad you are loving the product.
Posted 2 years ago
sadly the item did not fit what i wanted but the staff made it easy to return
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Posted 2 years ago
Thank you for sharing your positive experience William, much appreciated.
Posted 2 years ago
Disappointing as one valve drips despite being fully turned off. Checked by opening the valve and then turning off several times but still drips.
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Posted 2 years ago
Any issues should be reported to our Customer Service team who can have this resolved for you, please call 0141 225 0430, thank you.
Posted 2 years ago
We purchased a Trade Direct 4 column radiator from Trade Radiators. It arrived promptly but we're really busy so didn't have chance to check it immediately. It's now 2 weeks later and we've opened it for the plumber to fit it, only to find it has been damaged in transit. However, Trade Radiators state that if you don't check your purchase within the 3 days of receipt, they accept no responsibility. We've gone ahead and had the radiator fitted because we can't afford to buy another one. Hopefully it will last.
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Posted 2 years ago
We are really sorry that this has arrived damaged Ian. All damages should still be reported to our Customer Service team who have now been in touch to help you with this. Thank you and sorry again.
Posted 2 years ago
Trade Radiators is rated 4.7 based on 4,941 reviews