Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,937 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 24th January 2025

V Customer

Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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Trade Radiators 5 star review on 17th December 2024

J Sullivan

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went smoothly. Delivered when arranged with very good communication. Well priced Good products at a competitive price.”

Helpful Report

Posted 2 months ago

Excellent feedback, thank you very much indeed! Kim Brines

Posted 2 months ago

“Great Rads at a fair price”

Helpful Report

Posted 2 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future - Kim Brines

Posted 2 months ago

“The service and product are both excellent”

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Posted 2 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators - Kim Brines

Posted 2 months ago

“Good service”

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Posted 3 months ago

Thank you very much for the positive review and excellent feedback - Kim

Posted 2 months ago

“Good range for selection, good prices to suite all budgets and 100% spot on with delivery! For once I have no complaints in using an online company and many could learn from their efficiency, Well done Trade Rads.”

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Posted 3 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators - Kim Brines

Posted 2 months ago

“Quick and easy service”

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Posted 3 months ago

Thank you for the 5 star review and great feedback! - Kim Brines

Posted 2 months ago

“Has I've already said to Kim who I have been communicating with cannot fault the service the efficiency the contact right through to delivery of product which is of high quality absolutely it's class from start to finish many thanks Janis”

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Posted 3 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! - Kim Brines

Posted 2 months ago

“Very quick delivery”

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Posted 3 months ago

“Great product and arrived on time”

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Posted 3 months ago

That is great to hear, thank you for the fantastic review - Kim Brines

Posted 2 months ago

“Bought 3 radiators, all arrived within a few days, well packaged and at a decent price. Very good selection and excellent communication throughout.”

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Posted 3 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 months ago

“Very fast order turn around and delivery, so far very pleased with the radiator, can highly recommend Trade Radiators!”

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Posted 3 months ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 months ago

“They look great if only we could get a plumber to fit them”

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Posted 3 months ago

Thank you for the 5 star review!

Posted 3 months ago

“The radiator was extremely well packaged on arrival and inside the radiator was pristine. Delivery was on time and we were informed by the delivery company of the estimated time they would arrive.”

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Posted 3 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback, we hope to welcome you back again in the future.

Posted 3 months ago

“Used Trade Radiators for first time as my daughter had a good experience dealing with them when she purchased her radiators from them. Overall, very friendly and courteous on phone and order was received with all goods in perfect condition and no faults. Would definitely use again.”

Helpful Report

Posted 3 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 months ago

“Website was easy to use which made a difference, when it came to ordering the radiator it was quick and simple to do. The extra advice given to me by the customer service associate was a nugget of gold. Happy with the product and the speedy delivery, would order again in the further.”

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Posted 3 months ago

Thank you very much for the positive review and excellent feedback!

Posted 3 months ago

“still not received my delivery.”

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Posted 3 months ago

“Quality radiators, but it took eight days to get them delivered, not pleases with that.”

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Posted 3 months ago

We are terribly sorry that the experience was nowhere near as smooth as it should have been. The courier service has let us all down here which is not our usual standards at all. Apologies again that your experience was far from ideal. We do hope we get another chance to look after you in the future.

Posted 3 months ago

“Delivery was timely and as a novice had to call regarding the radiator bushes that was dealt with on the call and also received additional bushes.”

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Posted 3 months ago

Thank you very much for the positive review and excellent feedback!

Posted 3 months ago

“Valves arrived very quick ….installed and look good but one was faulty …plumber used his own part to correct”

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Posted 3 months ago

Thank you for the review. We have checked your order and you didn't contact us to let us know about the fault. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you. We could have sent you a replacement had we been given the opportunity to do so. Apologies for any inconvenience caused.

Posted 3 months ago

“Good price and delivery from stock as promised. Also a special mention to Gemma on the telephone who was excellent in helping me get hold of an additional accessory after I had received the radiator. She promptly chased it down for me and emailed me back exactly as she promised she would.”

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Posted 3 months ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 months ago

Trade Radiators is rated 4.7 based on 4,937 reviews