Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,022 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 12th March 2025

184

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service on delivery Also good price”

Helpful Report

Posted 3 years ago

Thanks for the great feedback.

Posted 3 years ago

“I bought five radiators and all were excellent quality and service also excellent. One came damaged and was dealt with immediately and smoothly and new one delivered a few days later. Excellent service all around and good quality products. I would use again and would definitely recommend.”

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Posted 3 years ago

We really appreciate your recommendation and positive review, thank you.

Posted 3 years ago

“I’m in the process of replacing my radiators, (slowly) and so far have only fitted 2 both bought from trade radiators, I am very happy with products, and have a further 3 added in my shopping cart, which I will purchase at a later date. Good product and a great service, well packed and delivered on time.”

Helpful Report

Posted 3 years ago

Thank you for your fantastic review and for choosing Trade Radiators. We look forward to welcoming you back next time.

Posted 3 years ago

“The Service was Good,Very and very helpful .On delivery everything seemed OK , On the day of the fitting we found out we where a Bleed nipple short in one of the boxes ,Hay Ho these things happen but when they do its so annoying.”

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Posted 3 years ago

Glad you're happy with our service John. If you contact our Customer Service team a replacement part would be sent out right away to rectify this quickly for you. Any issues please do always contact us and give us the opportunity to help.

Posted 3 years ago

“Good service.”

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Posted 3 years ago

Thank you Alpen.

Posted 3 years ago

“Fantastic service, sent an email asking if they could supply a replacement valve for a radiator they supplied 9 years ago expecting a reply with a price but received the valve in the post free of charge instead - would thoroughly recommend!”

Helpful Report

Posted 3 years ago

So glad we were able to help you Sophie and thank you for your lovely review. :-)

Posted 3 years ago

“Good price. Good products. Probably no fault of Trade Radiators, but delivery service poor. Much slower than anticipated and also received a message from courier with a delivery date that was wrong.”

Helpful Report

Posted 3 years ago

Thanks for your review, glad to hear you're happy with your purchase. Sorry the delivery was delayed, we have had a elements of this since COVID as the logistic networks have struggled at times, apologies for any inconvenience.

Posted 3 years ago

“Purchased radiator for our caravan and perfect fit and price and delivery would use again with no problem.”

Helpful Report

Posted 3 years ago

That is great to hear, thank you and enjoy your caravaning, sounds wonderful!

Posted 3 years ago

“Very easy online purchase and speedy delivery. Email support also good. No tracking for the delivery available, but I received updates over phone. Overall nothing to complain about.”

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Posted 3 years ago

Thanks for the positive feedback.

Posted 3 years ago

“The radiator was delivered as scheduled and the driver called in advance to notify us of his arrival. Parking is not easy in our street and he parked up the road and brought the radiator down on a pump truck. He was very cheerful and courteous too!”

Helpful Report

Posted 3 years ago

Thank you Sally, we have passed your nice comments on to the Apollo driver too who will also really appreciate your review, thanks again.

Posted 3 years ago

“very good radiator”

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Posted 3 years ago

Thank you for shopping with us.

Posted 3 years ago

“Rapid service and great price. The parts were delivered quickly and are good thanks!”

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Posted 3 years ago

Excellent feedback, thank you very much.

Posted 3 years ago

“Great selection of radiators. Good website with all the information on the products. I wanted to check the delivery date so called them. Extremely helpful. Product delivered ahead of schedule. The radiator was the easiest and most efficient part of our bathroom refurbishment. We will definitely use them again”

Helpful Report

Posted 3 years ago

That is wonderful to hear, thank you for your excellent review, we are delighted that you are so happy. Thank you for choosing Trade Radiators.

Posted 3 years ago

“Would highly recommend, order arrived promptly thank you”

Helpful Report

Posted 3 years ago

Thank you for choosing Trade Radiators.

Posted 3 years ago

“Really pleased with my purchase very stylish and value for money”

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Posted 3 years ago

Sounds perfect, thank you for your super review.

Posted 3 years ago

“It was easy ordering the radiator on line. Just what I'd been looking for at half the price of other well known plumbing companies. I would definitely order from this company again. Really good service. No hassle.”

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Posted 3 years ago

Thank you for the wonderful review, that's so nice to hear. We look forward to welcoming you back in the future.

Posted 3 years ago

“Excellent price; delivery quicker than expected. Totally satisfied and will use again.”

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Posted 3 years ago

We will very much look forward to welcoming you back, thank you.

Posted 3 years ago

“Had what I was looking for at a very competitive price. Shipping was quick and well packaged. Communication was good. The website had issues for me though and I could only access certain things if I used the 'incognito' mode on my browser.”

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Posted 3 years ago

Thanks for your review Jennifer, sorry you had issues with the website, we are in the process of having a massive upgrade which should leave things running super smoothly at all times going forward.

Posted 3 years ago

“Very good product for good price , only problem is you don't know when it's going to be delivered as there is no communication to tell you when it's been dispatched or when it will be delivered.”

Helpful Report

Posted 3 years ago

Thanks for your review, sorry if you missed the dispatch email we sent you, it contained all the tracking for your delivery, we send dispatch emails for all orders. Maybe it went into your spam folder, apologies for the inconvenience.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you. :-)

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,022 reviews