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Trade Radiators Reviews

4.7 Rating 4,945 Reviews
93 %
of reviewers recommend Trade Radiators
Company Reviews Product Reviews
1,681
 Metrics Info
4.7
Based on 4,945 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

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Anonymous
Verified Buyer
“Very pleased with the radiator which looks great in the cloakroom. The valves were missing but this was remedied quickly. However the expected email to announce the delivery of the radiator from Tufnells didn't happen and it was therefore fortunate that I was at home when the delivery was made.”
Helpful Report
Posted 3 years ago
Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.
Posted 2 years ago
Anonymous
Verified Buyer
“Live in the Isle of Man. Excellent service. Highly recommended. Thank you”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Can’t fault them! Exceptionally quick delivery, items packaged well and of good quality.”
Helpful Report
Posted 3 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Excellent radiators and service”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Buyer
“Have bought several radiators and values over the past few years..great service and communication products brilliant at a competitive price. Would highly recommend”
Helpful Report
Posted 3 years ago
An amazing recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)
Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery which is just what I needed. Thank you”
Helpful Report
Posted 3 years ago
Thanks for the 5 star review and positive feedback!
Posted 2 years ago
"
Verified Buyer
“Great item. Delivery was top notch (despite M1 closure!!). This is the 2nd traditional rad from these guys and very happy. Highly recommended.”
Helpful Report
Posted 3 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
G Nicholson
Verified Buyer
“Radiator came with 3 brackets but only 2 plastic u shaped inserts. Should have been 1 for each support slot which totals 6.”
Helpful Report
Posted 3 years ago
Thanks for your review Geoff. Apologies for the inconvenience. We have checked your order and you didn't contact us to let us know there was a problem. Any issues (including missing parts) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you which we would do right away. We would have preferred to send you a new fixing kit and would have done so had we been given the opportunity. If you have any further issues please don't hesitate to contact us. Thank you.
Posted 2 years ago
Anonymous
Verified Buyer
“Good service, quick delivery. Prices are competitive.”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Very poorly packaged and slight damage to one of the rads... these items should be a lot more protected”
Helpful Report
Posted 3 years ago
Sincere apologies for the transit damage, upon checking your order you didn't contact us to let us know about it to allow us the opportunity to replace it for you. Please always contact our Customer Service team with issues of any kind, we are here to help, thank you.
Posted 2 years ago
"
Verified Buyer
“The lady I delt with was very helpful and new the product well. She was super efficient and helped no end. Even though there were a couple of rads not in stock she got them ordered and they are on their way. Litterally couldnt have been a better service thanks”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Excellent product Excellent price Excellent delivery”
Helpful Report
Posted 3 years ago
Thank you very much for the 5 star review and excellent feedback! :-)
Posted 2 years ago
"
Verified Buyer
“Honest, good value delivered when stated”
Helpful Report
Posted 3 years ago
Thanks for the 5 star review and positive feedback!
Posted 2 years ago
"
Verified Buyer
“Efficient service. Quick free delivery. Great product”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“I love the radiators, all nearly fitted and look very stylish. The ordering and delivering was fabulous. Two radiators I had to wait for but as soon as the were in stock they were shipped and delivered the following day. I would definitely recommend”
Helpful Report
Posted 3 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Reviewer
“The only thing I can say is Amanda and Yasmin was absolutely Amazing, they walked my journey with me even though at times it was difficult but, looking at my Radiators that was fitted yesterday made me understand Trade Radiators are the best in the business if I could give one million STARS I would Thank you Team outstanding Service”
Helpful Report
Posted 3 years ago
Wonderful feedback and fantastic that you're so impressed with our service (and team), thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
"
Verified Buyer
“Super quick delivery with no issues”
Helpful Report
Posted 3 years ago
Thank you :-)
Posted 3 years ago
"
Verified Buyer
“Very fast service, easy ordering and quick delivery. Great price too”
Helpful Report
Posted 3 years ago
Excellent feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Anonymous
Verified Buyer
“Really happy with the purchase. Was really dissapointed with the delivery though. We were in the garden when the radiators were delivered and Tufnell's, the courier, forged my signature saying I'd signed for it. Not happy at all about that.”
Helpful Report
Posted 3 years ago
Our sincere apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad you are happy with your purchase though. Sorry again for the inconvenience.
Posted 2 years ago
"
Verified Buyer
“Staff support is excellent. Nothing seems to faze them even when I ad to change my order. Service was outstanding.”
Helpful Report
Posted 3 years ago
Wonderful feedback and fantastic that you're so impressed with our service, thank you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Trade Radiators is rated 4.7 based on 4,945 reviews
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