Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,968 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service. Delivery was quick too.”

Helpful Report

Posted 7 years ago

Thanks for the 5 stars! I'm glad you were so happy with our products, delivery and service, always good to hear. Thanks for choosing Trade Radiators. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Quick and prompt delivery”

Helpful Report

Posted 7 years ago

Thanks for the 5 star reviews, glad we could help with our speedy delivery service. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Great to be able to talk with someone prior to ordering and the online system was very easy to use. The radiator was received as expected and arrived in very good packaging.”

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Posted 7 years ago

I'm delighted that you found the whole process to your satisfaction and gave us a 5 star rating, thank you very much indeed. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Quick delivery. Radiators are great value. I've purchased from them before and will always be my first place to look. Courier service was a little bit of a let down, as they could not tell me when the delivery would be. But it worked out fine as I was relatively flexible with my work hours that week.”

Helpful Report

Posted 7 years ago

Thanks Prit, lovely to welcome you any time you need a new radiator. Sorry the courier didn't give exact information on this occasion as we always do our best to provide as much info as possible. Thank you for always choosing Trade Radiators, we appreciate your custom. Julie (Manager)

Posted 7 years ago

“Quite good service”

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Posted 7 years ago

Thanks for taking the time to review your shopping experience. Julie (Manager)

Posted 7 years ago

“Easy to order, with the aid of extensive Q&A section, and was delivered as advertised the next day. Thank you.”

Helpful Report

Posted 7 years ago

Thank you very much Jacqueline, for choosing us and providing such a great review for any potential new customers who may be thinking about shopping with Trade Radiators. We look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Very fast service. Haven't fitted the towel rail yet so cannot comment further.”

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Posted 7 years ago

Hope your towel rail is warming your towels nicely, thank you for shopping with Trade Radiators. Julie (Manager)

Posted 7 years ago

“Great service - good prices, next day delivery. Faultless.”

Helpful Report

Posted 7 years ago

Standout review, many thanks! We work hard as a team to provide good service with great prices so appreciate your comments. Hope to welcome you again in the future. Julie (Manager)

Posted 7 years ago

“I bought a bar on bar chrome towel rail. Excellent price and looks great”

Helpful Report

Posted 7 years ago

Thanks Jamie, I'm glad you're so happy with your new towel rail and the great value for money we provide at Trade Radiators. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Good selection of radiators, very competitive pricing. Radiator arrived within 2 days of ordering, well packaged and undamaged. Constant updates by company regarding processing of order and delivery. Would recommend.”

Helpful Report

Posted 7 years ago

A wonderful and positive recommendation, thank you very much indeed and thank you for choosing Trade Radiators, we hope to welcome you back again in the future. Julie (Manager)

Posted 7 years ago

“Very quick delivery. Packed very well not fitted yet but look terrific”

Helpful Report

Posted 7 years ago

Thank you. I hope your new radiator looks great and is warming your room nicely. Thank you for choosing to shop with us. Julie (Manager)

Posted 7 years ago

“Great products, great price & delivered on-time”

Helpful Report

Posted 7 years ago

Thank you! Marvellous to hear you're so happy with our products, price and speedy delivery. Julie (Manager)

Posted 7 years ago

“Oredered 2 radiators which both arrived damaged. Reported this to TR who dispatched 2 replacements 1 of which was also damaged.”

Helpful Report

Posted 7 years ago

I'm sorry that you had issues with transit damage however happy that we were able to resolve this quickly and efficiently for you. Julie (Manager)

Posted 7 years ago

“quick and easy to find what you need and pay. would recommend this company”

Helpful Report

Posted 7 years ago

Thanks Andrew, it's always great for us to be highly recommended based on customers' personal experience. Thank you for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“Very straightforward company excellent product with free delivery.”

Helpful Report

Posted 7 years ago

Nick, I'm very glad to hear you found shopping with us nice and easy and are happy with your purchase. Thank you for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“Very good service”

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Posted 7 years ago

Great to hear that you were so happy with our service, thank you and also for the 5 star rating, much appreciated. Hope to welcome you back again soon. Julie (Manager)

Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

Thank you Sheila, I'm glad we could help you with our speedy delivery service. Julie (Manager)

Posted 7 years ago

“The two heated towel radiators are very good and keenly priced. However the delivery arrangements were not communicated as promised. Poor”

Helpful Report

Posted 7 years ago

Dear Michael, thank you for taking the time to review you purchase. I have checked your order which was placed on 30th May, on that same day we sent you a dispatch notification email confirming your delivery date for the following day (31st) and providing you with the tracking information for the delivery. The goods were delivered on 31st as planned and advised, signed for at 2.20pm. So we have communicated the order perfectly for you every step of the way, I can only assume that you hadn't checked your emails. If there is anything we can assist with please do not hesitate to contact us, we are here to help. Kind Regards, Julie Boyle (Manager)

Posted 7 years ago

“Getting fed up that the only 3 of the 5 radiators we have ordered have arrives and 2 keep getting put back saying they are coming later. The guys on the phone however have been very helpful.”

Helpful Report

Posted 7 years ago

Apologies for the delays and any inconvenience this has caused. Julie (Manager)

Posted 7 years ago

“Excellent service, product, communication and delivery. Had a problem after some time with a leak in one radiator, the Service team were excellent and replaced it immediately. About to order another two for our new kitchen on the back of this service.”

Helpful Report

Posted 7 years ago

Thank you for the positive and honest review of your experience shopping with us. Customer Service is so important to us so I'm glad we were able to help you with the issue you had, resolving it for you. We look forward to welcoming you back in the future. Julie (Manager)

Posted 7 years ago

Trade Radiators is rated 4.7 based on 4,968 reviews