Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,987 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and prompt delivery thanks”

Helpful Report

Posted 8 years ago

We really appreciate your 5 star review of Trade Radiators and you've enjoyed our easy to use website and our speedy delivery, thank you. Stacey (Customer Service Manager)

Posted 7 years ago

“Quick and easy to use web site. Radiator as described. Delivered quickly.”

Helpful Report

Posted 8 years ago

Thank you Karen for taking the time to review your experience with Trade Radiators. Its great to hear you where pleased with our customer friendly website and our fast delivery. Stacey (Customer Service Manager)

Posted 7 years ago

“The towel radiator I purchased was exactly asper spec and when I fitted I had no problems and it appears to be a good buy.”

Helpful Report

Posted 8 years ago

Thank you John for your 5 star review. It's great to hear we were able to supply you with the perfect Towel Rail. Stacey (Customer Service Manager)

Posted 7 years ago

“Radiator arrived very quickly.The picture on the front of the packaging used a generic photo, and not of the specific design ordered. This was slightly disconcerting until the box was opened and the radiator was the one ordered .Good company to deal with.”

Helpful Report

Posted 8 years ago

Thank you very much for your 5 star review, this is very much appreciated. The boxes do arrive from the factory with a standard picture on them. Stacey (Customer Service Manager)

Posted 7 years ago

“Excellent service, very fast delivery.”

Helpful Report

Posted 8 years ago

Excellent to hear that you are happy with our service and speedy delivery. Thank you for shopping with Trade Radiators, we hope to welcome you back again in the future. Stacey (Customer Service Manager)

Posted 7 years ago

“Quick, efficient, informed”

Helpful Report

Posted 8 years ago

We are really grateful for your 5 start review highlighting our fast and efficient service, thank you very much. Stacey (Customer Service Manager)

Posted 7 years ago

“Very easy and helpful to deal with. I had an issue with paypal but trade radiators called me up and sorted it out very promptly”

Helpful Report

Posted 8 years ago

Thank you Mike for your review. It's really good to hear our customer service team where able to help resolve the issue you have with PayPal. Stacey (Customer Service Manager)

Posted 7 years ago

“My experience of Trade-Radiators was one to recommend, vast selection of rads and towel rails. Very quick from selection, order and notification of delivery and delivered when they said. My order was packaged well and delivered intact all ready to be installed. I have no hesitation to recommend and return for extra rads in the future.”

Helpful Report

Posted 8 years ago

Glowing 5 star review, thank you very much indeed. We look forward to welcoming you back time and again. Julie (Manager)

Posted 6 years ago

“My first time of using Trade Radiators. Was a bit wary as there are lots of companies out there and not sure about quality etc. The radiator I bought was a very good price. The cost on the net included VAT and delivery so when I got to the checkout part of the order the price was the same as when I started. Next day delivery as well. The radiator looks top quality ( better chrome finish that the leaking one I'm replacing ). Not fitted it yet but so far more than pleased. The thing is I'll need a few new radiators for an extension I'm doing to my own house - so as the big man says - I'll be back.”

Helpful Report

Posted 8 years ago

Hi Rod, thank you very much indeed for your 5 star review. I'm really glad that you are so happy with your radiator and the service we have provided. Customer satisfaction is extremely important to us so your review means a great deal to the team. Thank you! Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“Good price, received in great time. Well packaged.”

Helpful Report

Posted 8 years ago

Thanks Darren, we really appreciate the 5 star review and hope to welcome you back again in the future. Stacey (Customer Service Manager)

Posted 7 years ago

“Fast delivery and radiator looks very good quality. Easy to assemble electric element.”

Helpful Report

Posted 8 years ago

We are really grateful for your 5 start review highlighting our fast delivery and good quality products, thank you very much indeed. Stacey (Customer Service Manager)

Posted 7 years ago

“The delivery was v quick and the goods were in excellent condition. Looking forward to having it fitted to have a lovely warm bathroom.”

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Posted 8 years ago

Thank you for taking the time to review your shopping experience with us. I'm sure your bathroom is lovely and warm with our Stainless Steel Towel Rail installed, this was a great choice. Stacey (Customer Service Manager)

Posted 7 years ago

“Choice of radiators was very good, cost of radiators very reasonable, delivery very good.Radiator not yet installed.”

Helpful Report

Posted 8 years ago

What a wonderful review of your shopping experience with us Michael, thank you for your kind words. We look forward to welcoming you back on your next radiator purchase. Stacey (Customer Service Manager)

Posted 7 years ago

“Very quick and efficient dispatching my orders.”

Helpful Report

Posted 8 years ago

Thanks Sharon, we really appreciate your continued custom with Trade Radiators and its great to hear how happy you are with out fast delivery. Stacey (Customer Service Manger)

Posted 7 years ago

“The item I ordered was delivered quickly and at a time that was convenient”

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Posted 8 years ago

Thanks for choosing Trade Radiators and then taking the time to review your purchase. Great that you're happy with your Wessex Traditional Towel Rial and our quick free delivery. Stacey (Customer Service Manager)

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

Thanks for your review. Our customer service team work hard to ensure they are providing the best possible service so it is good for us to have positive feedback, thank you. Stacey (Customer Service Manager)

Posted 7 years ago

“Prices & product are good”

Helpful Report

Posted 8 years ago

Thank you, we really appreciate your continued custom with Trade Radiators and its great to hear how happy you are with our competitive prices and vast products. Stacey (Customer Service Manger)

Posted 7 years ago

“had received 2 damaged rads but customer services quickly and efficiently got my replacements out and all is good!”

Helpful Report

Posted 8 years ago

Thank you for taking the time to review your experience with Trade Radiators. I do apologise the radiators arrived damaged, however I'm glad our customer service team was able to rectify this efficiently for you. Stacey (Customer Service Manager)

Posted 7 years ago

“Good service good communication good product”

Helpful Report

Posted 8 years ago

Thank you Mark for taking the time to review your shopping experience with Trade Radiators. We look forward to welcoming you again in the future. Stacey (Customer Service Manager)

Posted 7 years ago

“Very fast delivery, great communication, good quality products.”

Helpful Report

Posted 8 years ago

Many thanks for the 5 star rating, much appreciated and lovely to hear good things about our service as it's really important to us. Thanks for choosing Trade Radiators. Stacey (Customer Service Manager)

Posted 7 years ago

Trade Radiators is rated 4.7 based on 4,987 reviews