Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,914 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery with good communication. The after-sales team are amazing, sorted an issue promptly with zero fuss. The rad itself is good quality, instructions are adequate, mine was missing the right and left indicators on the bushings but go easy and it's obviously easy to work out. Overall very happy.”

Helpful Report

Posted 1 year ago

Thank you for the excellent feedback Cole. We are very pleased to hear you had great service and are happy with your goods. We hope to welcome you back in the future.

Posted 1 year ago

“Quick delivery, easy to use and the radiator looks lovely”

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Posted 1 year ago

Excellent feedback, thank you very much indeed Vicki! Thank you for choosing Trade Radiators.

Posted 1 year ago

“Lovely looking radiator , throws lots of heat out , hoping to change the rest to the same as this .”

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Posted 1 year ago

Delighted to hear that you're so pleased with your purchase! We look forward to welcoming you back next time.

Posted 1 year ago

“Quick and efficient service. We've had a total of 7 radiators from Trade Radiators and all have been excellent. I would recommend this company.”

Helpful Report

Posted 1 year ago

That’s amazing to hear and very much appreciated Janice. Thank you so much for continuing to shop with us and for such a positive recommendation. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Excellent service an a good quality radiator First class service”

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Posted 1 year ago

We appreciate the excellent feedback, thank you very much indeed Mark!

Posted 1 year ago

“Insufficient instructions concerning left and right-hand thread on fittings. When fitting the valve or top vent you can be undoing the end cap as you tighten the fitting as threaded in opposite directions. To tighten even with a cloth to protect the paint it's just not possible as not flat so paint is removed. Chipped paint when delivered. Poor quality”

Helpful Report

Posted 1 year ago

Thank you for your review. Having looked at your order I can see that you have not been in contact with us regarding this which would have given us the chance to rectify any problems. The customer service team are always happy to advise should you/your fitter have any questions or issues.

Posted 1 year ago

“Good selection of radiators all at hood prices. Delivery fast with updates to confirm delivery date.”

Helpful Report

Posted 1 year ago

Thank you for the super feedback, it's much appreciated!

Posted 1 year ago

“Excellent service, the radiator was very well protected for delivery. Good quality finish at a competitive price.”

Helpful Report

Posted 1 year ago

So pleased to hear that you had a excellent service and you are happy with your goods. Thank you for shopping with us.

Posted 1 year ago

“Radiator arrived but no valves as the courier had stolen them from the order. Your customer service was very good and the replacement valves arrived very quickly. However, I also had another radiator delivered with the replacement valves so I had to contact your customer service dept. to organise another courier to pick up the surplus radiator. Overall, the service was acceptable, I eventually got what I ordered and if I was being picky a thankyou email recognising my honesty in returning the surplus rad would of been appreciated.”

Helpful Report

Posted 1 year ago

Thank you for your review Geoff, we do appreciate your honesty in this and our apologies for any inconvenience that was caused.

Posted 1 year ago

“Firstly their website allowed be to select the most appropriate radiator for my requirements with an abundance of information and at a price which I thought was reasonable. I was kept informed about the delivery which was quick and no fuss. The radiator was efficiently packaged which meant no damage on arrival. Exactly as described and looks good. Will definitely recommend and use again 👍.”

Helpful Report

Posted 1 year ago

So pleased to hear that our website had all the information you required, you had an efficient delivery and your goods were well packaged.Thank you very much for your positive comments and your recommendation!

Posted 1 year ago

“Excellent product promptly delivered and well packaged for a very reasonable price. It looks fantastic now fitted.”

Helpful Report

Posted 1 year ago

We are delighted that you're so pleased with your purchase Jane. Thank you very much for the positive review and excellent feedback!

Posted 1 year ago

“Great radiator arrived two days after ordering, installed a week later, looks great works perfectly. Fantastic addition to our kitchen”

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Posted 1 year ago

That is wonderful to hear David, so pleased you are happy with the goods. Thank you for your positive review.

Posted 1 year ago

“Not put rad on yet but looks good delivery good no problems at the moment”

Helpful Report

Posted 1 year ago

Glad you're happy with your purchase Dennis, thank you for shopping with us.

Posted 1 year ago

“Fast and efficient service and a good price for an excellent radiator”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback Vivien. We are so pleased you ere happy with the service and your new radiator. Thank you for shopping with us.

Posted 1 year ago

“Always use these guys; great products at great prices delivered promptly. Can't ask for any more than that”

Helpful Report

Posted 1 year ago

That’s amazing to hear and very much appreciated Stewart. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Been waiting for my refund over a week they are more interested on sale then dealing with problems”

Helpful Report

Posted 1 year ago

Thank you for your review. Having checked your order I can see the item was returned as you had ordered one too many, not due to any problems with the product. The item was collected from you on the 1st March and a refund was processed on the 13th March. Returns take time to come back and then be processed by the warehouse following which the refund instruction can then go through, all returns follow the same procedure.

Posted 1 year ago

“I am satisfied , everything came as I expected , at first glance the quality is quite good .”

Helpful Report

Posted 1 year ago

Very pleased to hear you're happy with your purchase, thank you for shopping with us.

Posted 1 year ago

“First class item, and service!”

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Posted 1 year ago

So glad to hear you were pleased with the goods and service provided. Thank you for your great feedback.

Posted 1 year ago

“Good communication”

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Posted 1 year ago

That is great to hear, thank you for the 5 star review.

Posted 1 year ago

“Beautiful radiator, just what I wanted. Excellent value and quick, easy well communicated delivery.”

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Posted 1 year ago

That is absolutely fantastic to hear, thank you for your positive feedback. We hope to welcome you back again in the future.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 4,914 reviews